Mac Troubles and Spark 2.6

Hi, I’m having issues with the update. I can’t access the preferences screen. It won’t pull up the menu. It shows preferences but won’t open them, so I cannot enable sound. Any thoughts? Thank you!

maybe you can help us by posting your error log. you should be able to view your logs by clicking on Help -> View logs

there wasn’t actually an error message, it just won’t let me go into preferences. Thanks, Liz

He doesn’t mean an error message, but error logs. Spark could write something to those logs when it can’t show Preferences window. Go to Help > View logs and post its content here.

Ok there is a crazy amount of data but here is some of the most recent…thank you

org.jivesoftware.sparkimpl.preference.sounds.SoundPlugin.initialize(SoundPlugin .java:47)

at org.jivesoftware.spark.PluginManager$2.run(PluginManager.java:565)

at java.awt.event.InvocationEvent.dispatch(InvocationEvent.java:209)

at java.awt.EventQueue.dispatchEventImpl(EventQueue.java:678)

at java.awt.EventQueue.access$000(EventQueue.java:86)

at java.awt.EventQueue$1.run(EventQueue.java:639)

at java.awt.EventQueue$1.run(EventQueue.java:637)

at java.security.AccessController.doPrivileged(Native Method)

at java.security.AccessControlContext$1.doIntersectionPrivilege(AccessControlConte xt.java:87)

at java.awt.EventQueue.dispatchEvent(EventQueue.java:648)

at java.awt.EventDispatchThread.pumpOneEventForFilters(EventDispatchThread.java:29 6)

at java.awt.EventDispatchThread.pumpEventsForFilter(EventDispatchThread.java:211)

at java.awt.EventDispatchThread.pumpEventsForHierarchy(EventDispatchThread.java:20 1)

at java.awt.EventDispatchThread.pumpEvents(EventDispatchThread.java:196)

at java.awt.EventDispatchThread.pumpEvents(EventDispatchThread.java:188)

at java.awt.EventDispatchThread.run(EventDispatchThread.java:122)

May 11, 2011 9:44:16 AM org.jivesoftware.spark.util.log.Log error

SEVERE:

java.lang.IllegalStateException: Application.setDefaultMenuBar() only works with the Aqua Look and Feel

at com.apple.eawt._AppMenuBarHandler.installDefaultMenuBar(_AppMenuBarHandler.java :82)

at com.apple.eawt._AppMenuBarHandler.setDefaultMenuBar(_AppMenuBarHandler.java:50)

at com.apple.eawt.Application.setDefaultMenuBar(Application.java:355)

at com.jivesoftware.spark.plugin.apple.ApplePlugin.createMenuBarEntries(ApplePlugi n.java:327)

at com.jivesoftware.spark.plugin.apple.ApplePlugin.initialize(ApplePlugin.java:124 )

at org.jivesoftware.spark.PluginManager$2.run(PluginManager.java:565)

at java.awt.event.InvocationEvent.dispatch(InvocationEvent.java:209)

at java.awt.EventQueue.dispatchEventImpl(EventQueue.java:678)

at java.awt.EventQueue.access$000(EventQueue.java:86)

at java.awt.EventQueue$1.run(EventQueue.java:639)

at java.awt.EventQueue$1.run(EventQueue.java:637)

at java.security.AccessController.doPrivileged(Native Method)

at java.security.AccessControlContext$1.doIntersectionPrivilege(AccessControlConte xt.java:87)

at java.awt.EventQueue.dispatchEvent(EventQueue.java:648)

at java.awt.EventDispatchThread.pumpOneEventForFilters(EventDispatchThread.java:29 6)

at java.awt.EventDispatchThread.pumpEventsForFilter(EventDispatchThread.java:211)

at java.awt.EventDispatchThread.pumpEventsForHierarchy(EventDispatchThread.java:20 1)

at java.awt.EventDispatchThread.pumpEvents(EventDispatchThread.java:196)

at java.awt.EventDispatchThread.pumpEvents(EventDispatchThread.java:188)

at java.awt.EventDispatchThread.run(EventDispatchThread.java:122)

May 11, 2011 9:44:16 AM org.jivesoftware.spark.util.log.Log error

SEVERE:

java.lang.NoClassDefFoundError: Could not initialize class quicktime.QTSession

at com.lti.civil.impl.qtjava.QTCaptureSystem.init(QTCaptureSystem.java:37)

at net.sf.fmj.media.cdp.civil.CaptureDevicePlugger.addCaptureDevices(CaptureDevice Plugger.java:38)

at net.sf.fmj.media.cdp.GlobalCaptureDevicePlugger.addCaptureDevices(GlobalCapture DevicePlugger.java:18)

at org.jivesoftware.sparkimpl.preference.media.MediaPreferencePanel.scanDevices(Me diaPreferencePanel.java:116)

at org.jivesoftware.sparkimpl.preference.media.MediaPreferencePanel.(MediaPr eferencePanel.java:93)

at org.jivesoftware.sparkimpl.preference.media.MediaPreference.(MediaPrefere nce.java:33)

at org.jivesoftware.spark.preference.PreferenceManager.(PreferenceManager.ja va:59)

at org.jivesoftware.spark.SparkManager.getPreferenceManager(SparkManager.java:170)

at org.jivesoftware.sparkimpl.plugin.emoticons.EmoticonPlugin.addChatRoomListener( EmoticonPlugin.java:66)

at org.jivesoftware.sparkimpl.plugin.emoticons.EmoticonPlugin.initialize(EmoticonP lugin.java:55)

at org.jivesoftware.spark.PluginManager$2.run(PluginManager.java:565)

at java.awt.event.InvocationEvent.dispatch(InvocationEvent.java:209)

at java.awt.EventQueue.dispatchEventImpl(EventQueue.java:678)

at java.awt.EventQueue.access$000(EventQueue.java:86)

at java.awt.EventQueue$1.run(EventQueue.java:639)

at java.awt.EventQueue$1.run(EventQueue.java:637)

at java.security.AccessController.doPrivileged(Native Method)

at java.security.AccessControlContext$1.doIntersectionPrivilege(AccessControlConte xt.java:87)

at java.awt.EventQueue.dispatchEvent(EventQueue.java:648)

at java.awt.EventDispatchThread.pumpOneEventForFilters(EventDispatchThread.java:29 6)

at java.awt.EventDispatchThread.pumpEventsForFilter(EventDispatchThread.java:211)

at java.awt.EventDispatchThread.pumpEventsForHierarchy(EventDispatchThread.java:20 1)

at java.awt.EventDispatchThread.pumpEvents(EventDispatchThread.java:196)

at java.awt.EventDispatchThread.pumpEvents(EventDispatchThread.java:188)

at java.awt.EventDispatchThread.run(EventDispatchThread.java:122)

May 11, 2011 9:44:19 AM org.jivesoftware.spark.util.log.Log error

SEVERE:

java.lang.NoClassDefFoundError: Could not initialize class quicktime.QTSession

at com.lti.civil.impl.qtjava.QTCaptureSystem.init(QTCaptureSystem.java:37)

at net.sf.fmj.media.cdp.civil.CaptureDevicePlugger.addCaptureDevices(CaptureDevice Plugger.java:38)

at net.sf.fmj.media.cdp.GlobalCaptureDevicePlugger.addCaptureDevices(GlobalCapture DevicePlugger.java:18)

at org.jivesoftware.sparkimpl.preference.media.MediaPreferencePanel.scanDevices(Me diaPreferencePanel.java:116)

at org.jivesoftware.sparkimpl.preference.media.MediaPreferencePanel.(MediaPr eferencePanel.java:93)

at org.jivesoftware.sparkimpl.preference.media.MediaPreference.(MediaPrefere nce.java:33)

at org.jivesoftware.spark.preference.PreferenceManager.(PreferenceManager.ja va:59)

at org.jivesoftware.spark.SparkManager.getPreferenceManager(SparkManager.java:170)

at org.jivesoftware.sparkimpl.preference.notifications.NotificationPlugin.initiali ze(NotificationPlugin.java:63)

at org.jivesoftware.spark.PluginManager$2.run(PluginManager.java:565)

at java.awt.event.InvocationEvent.dispatch(InvocationEvent.java:209)

at java.awt.EventQueue.dispatchEventImpl(EventQueue.java:678)

at java.awt.EventQueue.access$000(EventQueue.java:86)

at java.awt.EventQueue$1.run(EventQueue.java:639)

at java.awt.EventQueue$1.run(EventQueue.java:637)

at java.security.AccessController.doPrivileged(Native Method)

at java.security.AccessControlContext$1.doIntersectionPrivilege(AccessControlConte xt.java:87)

at java.awt.EventQueue.dispatchEvent(EventQueue.java:648)

at java.awt.EventDispatchThread.pumpOneEventForFilters(EventDispatchThread.java:29 6)

at java.awt.EventDispatchThread.pumpEventsForFilter(EventDispatchThread.java:211)

at java.awt.EventDispatchThread.pumpEventsForHierarchy(EventDispatchThread.java:20 1)

at java.awt.EventDispatchThread.pumpEvents(EventDispatchThread.java:196)

at java.awt.EventDispatchThread.pumpEvents(EventDispatchThread.java:188)

at java.awt.EventDispatchThread.run(EventDispatchThread.java:122)

May 11, 2011 9:44:21 AM org.jivesoftware.spark.util.log.Log error

SEVERE:

java.lang.NoClassDefFoundError: Could not initialize class quicktime.QTSession

at com.lti.civil.impl.qtjava.QTCaptureSystem.init(QTCaptureSystem.java:37)

at net.sf.fmj.media.cdp.civil.CaptureDevicePlugger.addCaptureDevices(CaptureDevice Plugger.java:38)

at net.sf.fmj.media.cdp.GlobalCaptureDevicePlugger.addCaptureDevices(GlobalCapture DevicePlugger.java:18)

at org.jivesoftware.sparkimpl.preference.media.MediaPreferencePanel.scanDevices(Me diaPreferencePanel.java:116)

at org.jivesoftware.sparkimpl.preference.media.MediaPreferencePanel.(MediaPr eferencePanel.java:93)

at org.jivesoftware.sparkimpl.preference.media.MediaPreference.(MediaPrefere nce.java:33)

at org.jivesoftware.spark.preference.PreferenceManager.(PreferenceManager.ja va:59)

at org.jivesoftware.spark.SparkManager.getPreferenceManager(SparkManager.java:170)

at org.jivesoftware.spellchecker.SpellcheckerPlugin.initialize(SpellcheckerPlugin. java:41)

at org.jivesoftware.spark.PluginManager$2.run(PluginManager.java:565)

at java.awt.event.InvocationEvent.dispatch(InvocationEvent.java:209)

at java.awt.EventQueue.dispatchEventImpl(EventQueue.java:678)

at java.awt.EventQueue.access$000(EventQueue.java:86)

at java.awt.EventQueue$1.run(EventQueue.java:639)

at java.awt.EventQueue$1.run(EventQueue.java:637)

at java.security.AccessController.doPrivileged(Native Method)

at java.security.AccessControlContext$1.doIntersectionPrivilege(AccessControlConte xt.java:87)

at java.awt.EventQueue.dispatchEvent(EventQueue.java:648)

at java.awt.EventDispatchThread.pumpOneEventForFilters(EventDispatchThread.java:29 6)

at java.awt.EventDispatchThread.pumpEventsForFilter(EventDispatchThread.java:211)

at java.awt.EventDispatchThread.pumpEventsForHierarchy(EventDispatchThread.java:20 1)

at java.awt.EventDispatchThread.pumpEvents(EventDispatchThread.java:196)

at java.awt.EventDispatchThread.pumpEvents(EventDispatchThread.java:188)

at java.awt.EventDispatchThread.run(EventDispatchThread.java:122)

May 11, 2011 10:02:46 AM org.jivesoftware.spark.util.log.Log error

SEVERE:

java.lang.NoClassDefFoundError: Could not initialize class quicktime.QTSession

at com.lti.civil.impl.qtjava.QTCaptureSystem.init(QTCaptureSystem.java:37)

at net.sf.fmj.media.cdp.civil.CaptureDevicePlugger.addCaptureDevices(CaptureDevice Plugger.java:38)

at net.sf.fmj.media.cdp.GlobalCaptureDevicePlugger.addCaptureDevices(GlobalCapture DevicePlugger.java:18)

at org.jivesoftware.sparkimpl.preference.media.MediaPreferencePanel.scanDevices(Me diaPreferencePanel.java:116)

at org.jivesoftware.sparkimpl.preference.media.MediaPreferencePanel.(MediaPr eferencePanel.java:93)

at org.jivesoftware.sparkimpl.preference.media.MediaPreference.(MediaPrefere nce.java:33)

at org.jivesoftware.spark.preference.PreferenceManager.(PreferenceManager.ja va:59)

at org.jivesoftware.spark.SparkManager.getPreferenceManager(SparkManager.java:170)

at org.jivesoftware.sparkimpl.preference.sounds.SoundPlugin.initialize(SoundPlugin .java:47)

at org.jivesoftware.spark.PluginManager$2.run(PluginManager.java:565)

at java.awt.event.InvocationEvent.dispatch(InvocationEvent.java:209)

at java.awt.EventQueue.dispatchEventImpl(EventQueue.java:678)

at java.awt.EventQueue.access$000(EventQueue.java:86)

at java.awt.EventQueue$1.run(EventQueue.java:639)

at java.awt.EventQueue$1.run(EventQueue.java:637)

at java.security.AccessController.doPrivileged(Native Method)

at java.security.AccessControlContext$1.doIntersectionPrivilege(AccessControlConte xt.java:87)

at java.awt.EventQueue.dispatchEvent(EventQueue.java:648)

at java.awt.EventDispatchThread.pumpOneEventForFilters(EventDispatchThread.java:29 6)

at java.awt.EventDispatchThread.pumpEventsForFilter(EventDispatchThread.java:211)

at java.awt.EventDispatchThread.pumpEventsForHierarchy(EventDispatchThread.java:20 1)

at java.awt.EventDispatchThread.pumpEvents(EventDispatchThread.java:196)

at java.awt.EventDispatchThread.pumpEvents(EventDispatchThread.java:188)

at java.awt.EventDispatchThread.run(EventDispatchThread.java:122)

May 11, 2011 10:02:46 AM org.jivesoftware.spark.util.log.Log error

SEVERE:

java.lang.IllegalStateException: Application.setDefaultMenuBar() only works with the Aqua Look and Feel

at com.apple.eawt._AppMenuBarHandler.installDefaultMenuBar(_AppMenuBarHandler.java :82)

at com.apple.eawt._AppMenuBarHandler.setDefaultMenuBar(_AppMenuBarHandler.java:50)

at com.apple.eawt.Application.setDefaultMenuBar(Application.java:355)

at com.jivesoftware.spark.plugin.apple.ApplePlugin.createMenuBarEntries(ApplePlugi n.java:327)

at com.jivesoftware.spark.plugin.apple.ApplePlugin.initialize(ApplePlugin.java:124 )

at org.jivesoftware.spark.PluginManager$2.run(PluginManager.java:565)

at java.awt.event.InvocationEvent.dispatch(InvocationEvent.java:209)

at java.awt.EventQueue.dispatchEventImpl(EventQueue.java:678)

at java.awt.EventQueue.access$000(EventQueue.java:86)

at java.awt.EventQueue$1.run(EventQueue.java:639)

at java.awt.EventQueue$1.run(EventQueue.java:637)

at java.security.AccessController.doPrivileged(Native Method)

at java.security.AccessControlContext$1.doIntersectionPrivilege(AccessControlConte xt.java:87)

at java.awt.EventQueue.dispatchEvent(EventQueue.java:648)

at java.awt.EventDispatchThread.pumpOneEventForFilters(EventDispatchThread.java:29 6)

at java.awt.EventDispatchThread.pumpEventsForFilter(EventDispatchThread.java:211)

at java.awt.EventDispatchThread.pumpEventsForHierarchy(EventDispatchThread.java:20 1)

at java.awt.EventDispatchThread.pumpEvents(EventDispatchThread.java:196)

at java.awt.EventDispatchThread.pumpEvents(EventDispatchThread.java:188)

at java.awt.EventDispatchThread.run(EventDispatchThread.java:122)

May 11, 2011 10:02:46 AM org.jivesoftware.spark.util.log.Log error

SEVERE:

java.lang.NoClassDefFoundError: Could not initialize class quicktime.QTSession

at com.lti.civil.impl.qtjava.QTCaptureSystem.init(QTCaptureSystem.java:37)

at net.sf.fmj.media.cdp.civil.CaptureDevicePlugger.addCaptureDevices(CaptureDevice Plugger.java:38)

at net.sf.fmj.media.cdp.GlobalCaptureDevicePlugger.addCaptureDevices(GlobalCapture DevicePlugger.java:18)

at org.jivesoftware.sparkimpl.preference.media.MediaPreferencePanel.scanDevices(Me diaPreferencePanel.java:116)

at org.jivesoftware.sparkimpl.preference.media.MediaPreferencePanel.(MediaPr eferencePanel.java:93)

at org.jivesoftware.sparkimpl.preference.media.MediaPreference.(MediaPrefere nce.java:33)

at org.jivesoftware.spark.preference.PreferenceManager.(PreferenceManager.ja va:59)

at org.jivesoftware.spark.SparkManager.getPreferenceManager(SparkManager.java:170)

at org.jivesoftware.sparkimpl.plugin.emoticons.EmoticonPlugin.addChatRoomListener( EmoticonPlugin.java:66)

at org.jivesoftware.sparkimpl.plugin.emoticons.EmoticonPlugin.initialize(EmoticonP lugin.java:55)

at org.jivesoftware.spark.PluginManager$2.run(PluginManager.java:565)

at java.awt.event.InvocationEvent.dispatch(InvocationEvent.java:209)

at java.awt.EventQueue.dispatchEventImpl(EventQueue.java:678)

at java.awt.EventQueue.access$000(EventQueue.java:86)

at java.awt.EventQueue$1.run(EventQueue.java:639)

at java.awt.EventQueue$1.run(EventQueue.java:637)

at java.security.AccessController.doPrivileged(Native Method)

at java.security.AccessControlContext$1.doIntersectionPrivilege(AccessControlConte xt.java:87)

at java.awt.EventQueue.dispatchEvent(EventQueue.java:648)

at java.awt.EventDispatchThread.pumpOneEventForFilters(EventDispatchThread.java:29 6)

at java.awt.EventDispatchThread.pumpEventsForFilter(EventDispatchThread.java:211)

at java.awt.EventDispatchThread.pumpEventsForHierarchy(EventDispatchThread.java:20 1)

at java.awt.EventDispatchThread.pumpEvents(EventDispatchThread.java:196)

at java.awt.EventDispatchThread.pumpEvents(EventDispatchThread.java:188)

at java.awt.EventDispatchThread.run(EventDispatchThread.java:122)

May 11, 2011 10:02:49 AM org.jivesoftware.spark.util.log.Log error

SEVERE:

java.lang.NoClassDefFoundError: Could not initialize class quicktime.QTSession

at com.lti.civil.impl.qtjava.QTCaptureSystem.init(QTCaptureSystem.java:37)

at net.sf.fmj.media.cdp.civil.CaptureDevicePlugger.addCaptureDevices(CaptureDevice Plugger.java:38)

at net.sf.fmj.media.cdp.GlobalCaptureDevicePlugger.addCaptureDevices(GlobalCapture DevicePlugger.java:18)

at org.jivesoftware.sparkimpl.preference.media.MediaPreferencePanel.scanDevices(Me diaPreferencePanel.java:116)

at org.jivesoftware.sparkimpl.preference.media.MediaPreferencePanel.(MediaPr eferencePanel.java:93)

at org.jivesoftware.sparkimpl.preference.media.MediaPreference.(MediaPrefere nce.java:33)

at org.jivesoftware.spark.preference.PreferenceManager.(PreferenceManager.ja va:59)

at org.jivesoftware.spark.SparkManager.getPreferenceManager(SparkManager.java:170)

at org.jivesoftware.sparkimpl.preference.notifications.NotificationPlugin.initiali ze(NotificationPlugin.java:63)

at org.jivesoftware.spark.PluginManager$2.run(PluginManager.java:565)

at java.awt.event.InvocationEvent.dispatch(InvocationEvent.java:209)

at java.awt.EventQueue.dispatchEventImpl(EventQueue.java:678)

at java.awt.EventQueue.access$000(EventQueue.java:86)

at java.awt.EventQueue$1.run(EventQueue.java:639)

at java.awt.EventQueue$1.run(EventQueue.java:637)

at java.security.AccessController.doPrivileged(Native Method)

at java.security.AccessControlContext$1.doIntersectionPrivilege(AccessControlConte xt.java:87)

at java.awt.EventQueue.dispatchEvent(EventQueue.java:648)

at java.awt.EventDispatchThread.pumpOneEventForFilters(EventDispatchThread.java:29 6)

at java.awt.EventDispatchThread.pumpEventsForFilter(EventDispatchThread.java:211)

at java.awt.EventDispatchThread.pumpEventsForHierarchy(EventDispatchThread.java:20 1)

at java.awt.EventDispatchThread.pumpEvents(EventDispatchThread.java:196)

at java.awt.EventDispatchThread.pumpEvents(EventDispatchThread.java:188)

at java.awt.EventDispatchThread.run(EventDispatchThread.java:122)

May 11, 2011 10:02:51 AM org.jivesoftware.spark.util.log.Log error

SEVERE:

java.lang.NoClassDefFoundError: Could not initialize class quicktime.QTSession

at com.lti.civil.impl.qtjava.QTCaptureSystem.init(QTCaptureSystem.java:37)

at net.sf.fmj.media.cdp.civil.CaptureDevicePlugger.addCaptureDevices(CaptureDevice Plugger.java:38)

at net.sf.fmj.media.cdp.GlobalCaptureDevicePlugger.addCaptureDevices(GlobalCapture DevicePlugger.java:18)

at org.jivesoftware.sparkimpl.preference.media.MediaPreferencePanel.scanDevices(Me diaPreferencePanel.java:116)

at org.jivesoftware.sparkimpl.preference.media.MediaPreferencePanel.(MediaPr eferencePanel.java:93)

at org.jivesoftware.sparkimpl.preference.media.MediaPreference.(MediaPrefere nce.java:33)

at org.jivesoftware.spark.preference.PreferenceManager.(PreferenceManager.ja va:59)

at org.jivesoftware.spark.SparkManager.getPreferenceManager(SparkManager.java:170)

at org.jivesoftware.spellchecker.SpellcheckerPlugin.initialize(SpellcheckerPlugin. java:41)

at org.jivesoftware.spark.PluginManager$2.run(PluginManager.java:565)

at java.awt.event.InvocationEvent.dispatch(InvocationEvent.java:209)

at java.awt.EventQueue.dispatchEventImpl(EventQueue.java:678)

at java.awt.EventQueue.access$000(EventQueue.java:86)

at java.awt.EventQueue$1.run(EventQueue.java:639)

at java.awt.EventQueue$1.run(EventQueue.java:637)

at java.security.AccessController.doPrivileged(Native Method)

at java.security.AccessControlContext$1.doIntersectionPrivilege(AccessControlConte xt.java:87)

at java.awt.EventQueue.dispatchEvent(EventQueue.java:648)

at java.awt.EventDispatchThread.pumpOneEventForFilters(EventDispatchThread.java:29 6)

at java.awt.EventDispatchThread.pumpEventsForFilter(EventDispatchThread.java:211)

at java.awt.EventDispatchThread.pumpEventsForHierarchy(EventDispatchThread.java:20 1)

at java.awt.EventDispatchThread.pumpEvents(EventDispatchThread.java:196)

at java.awt.EventDispatchThread.pumpEvents(EventDispatchThread.java:188)

at java.awt.EventDispatchThread.run(EventDispatchThread.java:122)

May 11, 2011 1:34:13 PM org.jivesoftware.spark.util.log.Log error

SEVERE:

java.lang.NoClassDefFoundError: Could not initialize class quicktime.QTSession

at com.lti.civil.impl.qtjava.QTCaptureSystem.init(QTCaptureSystem.java:37)

at net.sf.fmj.media.cdp.civil.CaptureDevicePlugger.addCaptureDevices(CaptureDevice Plugger.java:38)

at net.sf.fmj.media.cdp.GlobalCaptureDevicePlugger.addCaptureDevices(GlobalCapture DevicePlugger.java:18)

at org.jivesoftware.sparkimpl.preference.media.MediaPreferencePanel.scanDevices(Me diaPreferencePanel.java:116)

at org.jivesoftware.sparkimpl.preference.media.MediaPreferencePanel.(MediaPr eferencePanel.java:93)

at org.jivesoftware.sparkimpl.preference.media.MediaPreference.(MediaPrefere nce.java:33)

at org.jivesoftware.spark.preference.PreferenceManager.(PreferenceManager.ja va:59)

at org.jivesoftware.spark.SparkManager.getPreferenceManager(SparkManager.java:170)

at org.jivesoftware.sparkimpl.preference.sounds.SoundPlugin.initialize(SoundPlugin .java:47)

at org.jivesoftware.spark.PluginManager$2.run(PluginManager.java:565)

at java.awt.event.InvocationEvent.dispatch(InvocationEvent.java:209)

at java.awt.EventQueue.dispatchEventImpl(EventQueue.java:678)

at java.awt.EventQueue.access$000(EventQueue.java:86)

at java.awt.EventQueue$1.run(EventQueue.java:639)

at java.awt.EventQueue$1.run(EventQueue.java:637)

at java.security.AccessController.doPrivileged(Native Method)

at java.security.AccessControlContext$1.doIntersectionPrivilege(AccessControlConte xt.java:87)

at java.awt.EventQueue.dispatchEvent(EventQueue.java:648)

at java.awt.EventDispatchThread.pumpOneEventForFilters(EventDispatchThread.java:29 6)

at java.awt.EventDispatchThread.pumpEventsForFilter(EventDispatchThread.java:211)

at java.awt.EventDispatchThread.pumpEventsForHierarchy(EventDispatchThread.java:20 1)

at java.awt.EventDispatchThread.pumpEvents(EventDispatchThread.java:196)

at java.awt.EventDispatchThread.pumpEvents(EventDispatchThread.java:188)

at java.awt.EventDispatchThread.run(EventDispatchThread.java:122)

May 11, 2011 1:34:13 PM org.jivesoftware.spark.util.log.Log error

SEVERE:

java.lang.NoClassDefFoundError: Could not initialize class quicktime.QTSession

at com.lti.civil.impl.qtjava.QTCaptureSystem.init(QTCaptureSystem.java:37)

at net.sf.fmj.media.cdp.civil.CaptureDevicePlugger.addCaptureDevices(CaptureDevice Plugger.java:38)

at net.sf.fmj.media.cdp.GlobalCaptureDevicePlugger.addCaptureDevices(GlobalCapture DevicePlugger.java:18)

at org.jivesoftware.sparkimpl.preference.media.MediaPreferencePanel.scanDevices(Me diaPreferencePanel.java:116)

at org.jivesoftware.sparkimpl.preference.media.MediaPreferencePanel.(MediaPr eferencePanel.java:93)

at org.jivesoftware.sparkimpl.preference.media.MediaPreference.(MediaPrefere nce.java:33)

at org.jivesoftware.spark.preference.PreferenceManager.(PreferenceManager.ja va:59)

at org.jivesoftware.spark.SparkManager.getPreferenceManager(SparkManager.java:170)

at org.jivesoftware.sparkimpl.plugin.emoticons.EmoticonPlugin.addChatRoomListener( EmoticonPlugin.java:66)

at org.jivesoftware.sparkimpl.plugin.emoticons.EmoticonPlugin.initialize(EmoticonP lugin.java:55)

at org.jivesoftware.spark.PluginManager$2.run(PluginManager.java:565)

at java.awt.event.InvocationEvent.dispatch(InvocationEvent.java:209)

at java.awt.EventQueue.dispatchEventImpl(EventQueue.java:678)

at java.awt.EventQueue.access$000(EventQueue.java:86)

at java.awt.EventQueue$1.run(EventQueue.java:639)

at java.awt.EventQueue$1.run(EventQueue.java:637)

at java.security.AccessController.doPrivileged(Native Method)

at java.security.AccessControlContext$1.doIntersectionPrivilege(AccessControlConte xt.java:87)

at java.awt.EventQueue.dispatchEvent(EventQueue.java:648)

at java.awt.EventDispatchThread.pumpOneEventForFilters(EventDispatchThread.java:29 6)

at java.awt.EventDispatchThread.pumpEventsForFilter(EventDispatchThread.java:211)

at java.awt.EventDispatchThread.pumpEventsForHierarchy(EventDispatchThread.java:20 1)

at java.awt.EventDispatchThread.pumpEvents(EventDispatchThread.java:196)

at java.awt.EventDispatchThread.pumpEvents(EventDispatchThread.java:188)

at java.awt.EventDispatchThread.run(EventDispatchThread.java:122)

May 11, 2011 1:34:13 PM org.jivesoftware.spark.util.log.Log error

SEVERE:

java.lang.IllegalStateException: Application.setDefaultMenuBar() only works with the Aqua Look and Feel

at com.apple.eawt._AppMenuBarHandler.installDefaultMenuBar(_AppMenuBarHandler.java :82)

at com.apple.eawt._AppMenuBarHandler.setDefaultMenuBar(_AppMenuBarHandler.java:50)

at com.apple.eawt.Application.setDefaultMenuBar(Application.java:355)

at com.jivesoftware.spark.plugin.apple.ApplePlugin.createMenuBarEntries(ApplePlugi n.java:327)

at com.jivesoftware.spark.plugin.apple.ApplePlugin.initialize(ApplePlugin.java:124 )

at org.jivesoftware.spark.PluginManager$2.run(PluginManager.java:565)

at java.awt.event.InvocationEvent.dispatch(InvocationEvent.java:209)

at java.awt.EventQueue.dispatchEventImpl(EventQueue.java:678)

at java.awt.EventQueue.access$000(EventQueue.java:86)

at java.awt.EventQueue$1.run(EventQueue.java:639)

at java.awt.EventQueue$1.run(EventQueue.java:637)

at java.security.AccessController.doPrivileged(Native Method)

at java.security.AccessControlContext$1.doIntersectionPrivilege(AccessControlConte xt.java:87)

at java.awt.EventQueue.dispatchEvent(EventQueue.java:648)

at java.awt.EventDispatchThread.pumpOneEventForFilters(EventDispatchThread.java:29 6)

at java.awt.EventDispatchThread.pumpEventsForFilter(EventDispatchThread.java:211)

at java.awt.EventDispatchThread.pumpEventsForHierarchy(EventDispatchThread.java:20 1)

at java.awt.EventDispatchThread.pumpEvents(EventDispatchThread.java:196)

at java.awt.EventDispatchThread.pumpEvents(EventDispatchThread.java:188)

at java.awt.EventDispatchThread.run(EventDispatchThread.java:122)

May 11, 2011 1:34:13 PM org.jivesoftware.spark.util.log.Log error

SEVERE:

java.lang.NoClassDefFoundError: Could not initialize class quicktime.QTSession

at com.lti.civil.impl.qtjava.QTCaptureSystem.init(QTCaptureSystem.java:37)

at net.sf.fmj.media.cdp.civil.CaptureDevicePlugger.addCaptureDevices(CaptureDevice Plugger.java:38)

at net.sf.fmj.media.cdp.GlobalCaptureDevicePlugger.addCaptureDevices(GlobalCapture DevicePlugger.java:18)

at org.jivesoftware.sparkimpl.preference.media.MediaPreferencePanel.scanDevices(Me diaPreferencePanel.java:116)

at org.jivesoftware.sparkimpl.preference.media.MediaPreferencePanel.(MediaPr eferencePanel.java:93)

at org.jivesoftware.sparkimpl.preference.media.MediaPreference.(MediaPrefere nce.java:33)

at org.jivesoftware.spark.preference.PreferenceManager.(PreferenceManager.ja va:59)

at org.jivesoftware.spark.SparkManager.getPreferenceManager(SparkManager.java:170)

at org.jivesoftware.sparkimpl.preference.notifications.NotificationPlugin.initiali ze(NotificationPlugin.java:63)

at org.jivesoftware.spark.PluginManager$2.run(PluginManager.java:565)

at java.awt.event.InvocationEvent.dispatch(InvocationEvent.java:209)

at java.awt.EventQueue.dispatchEventImpl(EventQueue.java:678)

at java.awt.EventQueue.access$000(EventQueue.java:86)

at java.awt.EventQueue$1.run(EventQueue.java:639)

at java.awt.EventQueue$1.run(EventQueue.java:637)

at java.security.AccessController.doPrivileged(Native Method)

at java.security.AccessControlContext$1.doIntersectionPrivilege(AccessControlConte xt.java:87)

at java.awt.EventQueue.dispatchEvent(EventQueue.java:648)

at java.awt.EventDispatchThread.pumpOneEventForFilters(EventDispatchThread.java:29 6)

at java.awt.EventDispatchThread.pumpEventsForFilter(EventDispatchThread.java:211)

at java.awt.EventDispatchThread.pumpEventsForHierarchy(EventDispatchThread.java:20 1)

at java.awt.EventDispatchThread.pumpEvents(EventDispatchThread.java:196)

at java.awt.EventDispatchThread.pumpEvents(EventDispatchThread.java:188)

at java.awt.EventDispatchThread.run(EventDispatchThread.java:122)

May 11, 2011 1:34:17 PM org.jivesoftware.spark.util.log.Log error

SEVERE:

java.lang.NoClassDefFoundError: Could not initialize class quicktime.QTSession

at com.lti.civil.impl.qtjava.QTCaptureSystem.init(QTCaptureSystem.java:37)

at net.sf.fmj.media.cdp.civil.CaptureDevicePlugger.addCaptureDevices(CaptureDevice Plugger.java:38)

at net.sf.fmj.media.cdp.GlobalCaptureDevicePlugger.addCaptureDevices(GlobalCapture DevicePlugger.java:18)

at org.jivesoftware.sparkimpl.preference.media.MediaPreferencePanel.scanDevices(Me diaPreferencePanel.java:116)

at org.jivesoftware.sparkimpl.preference.media.MediaPreferencePanel.(MediaPr eferencePanel.java:93)

at org.jivesoftware.sparkimpl.preference.media.MediaPreference.(MediaPrefere nce.java:33)

at org.jivesoftware.spark.preference.PreferenceManager.(PreferenceManager.ja va:59)

at org.jivesoftware.spark.SparkManager.getPreferenceManager(SparkManager.java:170)

at org.jivesoftware.spellchecker.SpellcheckerPlugin.initialize(SpellcheckerPlugin. java:41)

at org.jivesoftware.spark.PluginManager$2.run(PluginManager.java:565)

at java.awt.event.InvocationEvent.dispatch(InvocationEvent.java:209)

at java.awt.EventQueue.dispatchEventImpl(EventQueue.java:678)

at java.awt.EventQueue.access$000(EventQueue.java:86)

at java.awt.EventQueue$1.run(EventQueue.java:639)

at java.awt.EventQueue$1.run(EventQueue.java:637)

at java.security.AccessController.doPrivileged(Native Method)

at java.security.AccessControlContext$1.doIntersectionPrivilege(AccessControlConte xt.java:87)

at java.awt.EventQueue.dispatchEvent(EventQueue.java:648)

at java.awt.EventDispatchThread.pumpOneEventForFilters(EventDispatchThread.java:29 6)

at java.awt.EventDispatchThread.pumpEventsForFilter(EventDispatchThread.java:211)

at java.awt.EventDispatchThread.pumpEventsForHierarchy(EventDispatchThread.java:20 1)

at java.awt.EventDispatchThread.pumpEvents(EventDispatchThread.java:196)

at java.awt.EventDispatchThread.pumpEvents(EventDispatchThread.java:188)

at java.awt.EventDispatchThread.run(EventDispatchThread.ja

did you by any chance change the execution environment back to 64bit?

if not make sure its running in 32bit as the sound stuff doesnt work in 64bit, thanks to Jobs and his fellow Java haters

Ha ha. I didn’t change anything just did the update when I logged into spark this morning and it asked. I don’t even know how to change it to 64bit…how do I make sure it is running in 32bit? The sound was on in the old version I was working with yesterday…I can’t get into preferences to turn it on. Thanks for your help.

maybe you could try to reinstall spark?! just go to download page and load the 2.6.0 mac os version. you should be able to start spark in 32bit mode driectly from the *.dmg image by clicking on the spark icon. then try to open the preference window.

if that is also not working you might send us further information of your mac os.

just open Terminal and enter:

/usr/bin/sw_vers

and

** java -d32 -version**

just copy&paste the output here