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Messages Not Being Received


My setup is as follows:

Openfire 3.4.4 server at our data center and two remote offices connected with a private network(MPLS). Both offices are using Pandino 2.5 as their client.

It seems that in one of the offices messages are randomly not being received. The user on one end(from either office) will send a message to someone in the problem office and it will never be received. Both people then restart their client and the problem will go away. Periodically the problem will pop back up.

Any ideas that anyone may have regarding this will be most helpful.


Can anyone please help me?