Monitoring Service Statistics page is blank

Openfire Openfire Support
1

After the upgrade to Openfire 3.6.2 and Monitoring Service 1.1.1 i get an empty page instad of the Statistics. Reports are working fine. Will test more on a test server later.

error.log

2008.12.01 15:28:49 [org.jivesoftware.openfire.container.PluginServlet.service(PluginServlet.java:9 9)]
java.lang.IllegalArgumentException: Illegal stat key: muc_rooms
at org.jivesoftware.openfire.reporting.stats.DefaultStatsViewer.getStatistic(Defau ltStatsViewer.java:42)
at org.jivesoftware.openfire.reporting.stats.StatsAction.getLowAndHigh(StatsAction .java:157)
at org.jivesoftware.openfire.plugin.monitoring.stats_002ddashboard_jsp._jspService (stats_002ddashboard_jsp.java:171)
at org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:97)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:820)
at org.jivesoftware.openfire.container.PluginServlet.handleJSP(PluginServlet.java: 229)
at org.jivesoftware.openfire.container.PluginServlet.service(PluginServlet.java:87 )
at javax.servlet.http.HttpServlet.service(HttpServlet.java:820)
at org.mortbay.jetty.servlet.ServletHolder.handle(ServletHolder.java:487)
at org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.ja va:1093)
at org.jivesoftware.admin.PluginFilter.doFilter(PluginFilter.java:70)
at org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.ja va:1084)
at org.jivesoftware.admin.AuthCheckFilter.doFilter(AuthCheckFilter.java:146)
at org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.ja va:1084)
at com.opensymphony.module.sitemesh.filter.PageFilter.parsePage(PageFilter.java:11 8)
at com.opensymphony.module.sitemesh.filter.PageFilter.doFilter(PageFilter.java:52)
at org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.ja va:1084)
at org.jivesoftware.util.LocaleFilter.doFilter(LocaleFilter.java:66)
at org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.ja va:1084)
at org.jivesoftware.util.SetCharacterEncodingFilter.doFilter(SetCharacterEncodingF ilter.java:42)
at org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.ja va:1084)
at org.jivesoftware.admin.PluginFilter.doFilter(PluginFilter.java:70)
at org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.ja va:1084)
at org.jivesoftware.admin.AuthCheckFilter.doFilter(AuthCheckFilter.java:146)
at org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.ja va:1084)
at org.mortbay.jetty.servlet.ServletHandler.handle(ServletHandler.java:360)
at org.mortbay.jetty.security.SecurityHandler.handle(SecurityHandler.java:216)
at org.mortbay.jetty.servlet.SessionHandler.handle(SessionHandler.java:181)
at org.mortbay.jetty.handler.ContextHandler.handle(ContextHandler.java:726)
at org.mortbay.jetty.webapp.WebAppContext.handle(WebAppContext.java:405)
at org.mortbay.jetty.handler.ContextHandlerCollection.handle(ContextHandlerCollect ion.java:206)
at org.mortbay.jetty.handler.HandlerCollection.handle(HandlerCollection.java:114)
at org.mortbay.jetty.handler.HandlerWrapper.handle(HandlerWrapper.java:152)
at org.mortbay.jetty.Server.handle(Server.java:324)
at org.mortbay.jetty.HttpConnection.handleRequest(HttpConnection.java:505)
at org.mortbay.jetty.HttpConnection$RequestHandler.headerComplete(HttpConnection.j ava:829)
at org.mortbay.jetty.HttpParser.parseNext(HttpParser.java:514)
at org.mortbay.jetty.HttpParser.parseAvailable(HttpParser.java:211)
at org.mortbay.jetty.HttpConnection.handle(HttpConnection.java:380)
at org.mortbay.io.nio.SelectChannelEndPoint.run(SelectChannelEndPoint.java:395)
at org.mortbay.thread.QueuedThreadPool$PoolThread.run(QueuedThreadPool.java:488)

2

Wonder. Maybe this is related to a “chat 2” muc service which i’m not able to delete because of some bug in Openfire. As i see there is an exception about something illegal in muc rooms in my logs.

3

“i see there is an exception about something illegal in muc rooms”

It seems that you have already the WebDAV MUC file sharing plugin installed.

4

Where do you see that? I have no webdav plugin installed.

5

don’t know if this is correct, but seemed to work for me. There is another post with similar symptoms but for 3.5.1…

I had the same problem as you reported using 3.6.2, removed all records from the ofRRDs table, then recycled the server, and the statistics page seems to be ok now.

6

I’m using embedded-db and i don’t want to stop the server at the moment. So it won’t be easy. Anyway, statistics is not critical for us. Thanks.