MSN Transport : Unsupported Protocol : MSNP11

Recently I cannot connect to the MSN transport. Getting Unsupported protocol MSNP11 with an encouragement from MSN to goto “get.live.com” and upgrade my “client”. Is there an easy solution to this problem? I’ve copied debug logs from the gateway below.

Anybody else having this problem?

openfire 3.5.2

imgateway 1.2.3

Bill

2008.08.08 01:22:26 session 8 established
2008.08.08 01:22:26 MSN: Session established for nt1_2411@hotmail.com
2008.08.08 01:22:26 session 8 sent message VER 1 MSNP11 CVR0

2008.08.08 01:22:26 MSN: Session messageSent for nt1_2411@hotmail.com : VER 1 MSNP11 CVR0

2008.08.08 01:22:26 session 8 sent message CVR 2 0x0409 winnt 5.1 i386 MSNMSGR 8.1.0178 MSMSGS nt1_2411@hotmail.com

2008.08.08 01:22:26 MSN: Session messageSent for nt1_2411@hotmail.com : CVR 2 0x0409 winnt 5.1 i386 MSNMSGR 8.1.0178 MSMSGS nt1_2411@hotmail.com

2008.08.08 01:22:26 session 8 sent message USR 3 TWN I nt1_2411@hotmail.com

2008.08.08 01:22:26 MSN: Session messageSent for nt1_2411@hotmail.com : USR 3 TWN I nt1_2411@hotmail.com

2008.08.08 01:22:26 OSCAR snac packet received: SnacPacketEvent: snacProcessor=ClientSnacProcessor: lastreqid=18, requests: 18, paused=false, snacPacket=SnacPacket type 0x1/0xf, flag1=0x80: 123 bytes (id=2666841132), snacCommand=YourInfoCmd: UserInfo for nt12411: flags=0x10 (MASK_FREE), memberSince=Wed Aug 06 00:34:20 CDT 2008, sessLenAim=4min, onSince=Fri Aug 08 01:17:28 CDT 2008, extraInfos=[ExtraInfoBlock: type=0x2 (TYPE_AVAILMSG), extraData=<ExtraInfoData: flags=0x4 (FLAG_AVAILMSG_PRESENT), data=00 06 4f 6e 6c 69 6e 65 00 00>, ExtraInfoBlock: type=0xd (null), extraData=<ExtraInfoData: flags=0x4 (FLAG_AVAILMSG_PRESENT), data=48 9b e4 f9>], extraTlvs=[TLV: type=0x15, length=4, ascii value=" “, uint value=2048: 00 00 08 00, TLV: type=0xa, length=4, uint value=795272573: 2f 66 e5 7d, TLV: type=0x22, length=2, ascii value=” t", ushort value=3188: 0c 74, TLV: type=0x1e, length=4, ascii value=" “, uint value=0: 00 00 00 00, TLV: type=0x28, length=1, ascii value=” ": 12, TLV: type=0x29, length=4, uint value=1218001144: 48 99 38 f8, TLV: type=0x26, length=4, uint value=1218001144: 48 99 38 f8], longcaps: [] - FlapPacketEvent: flapProcessor=FlapProcessor: seqNum=SeqNum: min=0, max=65535, last(current)=20, flapCommand=SnacFlapCmd: packet=SnacPacket type 0x1/0xf, flag1=0x80: 131 bytes (id=2666841132), flapPacket=FlapPacket (channel=2, seq=37420)
2008.08.08 01:22:26 session 8 received message VER 1 MSNP11

**2008.08.08 01:22:26 MSN: Exception occurred for nt1_2411@hotmail.com : unsupported protocol : MSNP11
2008.08.08 01:22:26 MSN: Protocol error: unsupported protocol : MSNP11
**2008.08.08 01:22:26 MSN: Session messageReceived for nt1_2411@hotmail.com : VER 1 MSNP11

2008.08.08 01:22:27 session 8 received message CVR 2 8.1.0178 8.1.0178 8.1.0178 http://msgruser.dlservice.microsoft.com/download/5/6/4/5646481F-33EF-4B08-AF00-4 904F7677B89/EN/Install_WLMessenger.exe http://get.live.com

2008.08.08 01:22:27 MSN: Session messageReceived for nt1_2411@hotmail.com : CVR 2 8.1.0178 8.1.0178 8.1.0178 http://msgruser.dlservice.microsoft.com/download/5/6/4/5646481F-33EF-4B08-AF00-4 904F7677B89/EN/Install_WLMessenger.exe http://get.live.com

2008.08.08 01:22:27 session 8 received message USR 3 TWN S ct=1218176547,rver=5.5.4177.0,wp=FS_40SEC_0_COMPACT,lc=1033,id=507,ru=http:%2F% 2Fmessenger.msn.com,tw=0,kpp=1,kv=4,ver=2.1.6000.1,rn=1lgjBfIL,tpf=b0735e3a873df b5e75054465196398e0

2008.08.08 01:22:27 MSN: Session messageReceived for nt1_2411@hotmail.com : USR 3 TWN S ct=1218176547,rver=5.5.4177.0,wp=FS_40SEC_0_COMPACT,lc=1033,id=507,ru=http:%2F% 2Fmessenger.msn.com,tw=0,kpp=1,kv=4,ver=2.1.6000.1,rn=1lgjBfIL,tpf=b0735e3a873df b5e75054465196398e0

2008.08.08 01:22:27 XMPP: Got null avatar, ignoring.
2008.08.08 01:22:27 session 8 sent message USR 4 TWN S t=9Tuyxip1DFhkdkJdNVRNKRr1xt106eOBJCB2436YA0P452IhvygKk15OI4DGuNNREt3Dm6SmDpHLF q89BObjmsw39AxESLkxLX7X3A42w4yb2PtYwvZ0Qk8tQwfss4Lmc&p=9mPouoN!aA!MWpG2WxWbfNxt nBtr0w4bbu03AuqM2engqrNNgMVGDDbeV2pxnEw9xrI!oC2xZ8TUXMkI!KaTA4iVw0MRXsGgF1CgJDl Lqy3nhkecqhuBhfaRWsYVp5EoIcVZgzG*A4YAIPk2qql6astxZFbwytdRt9whjn4bnZTs4Zr9h2sg0kD BAzbFMMgqU

2008.08.08 01:22:27 MSN: Session messageSent for nt1_2411@hotmail.com : USR 4 TWN S t=9Tuyxip1DFhkdkJdNVRNKRr1xt106eOBJCB2436YA0P452IhvygKk15OI4DGuNNREt3Dm6SmDpHLF q89BObjmsw39AxESLkxLX7X3A42w4yb2PtYwvZ0Qk8tQwfss4Lmc&p=9mPouoN!aA!MWpG2WxWbfNxt nBtr0w4bbu03AuqM2engqrNNgMVGDDbeV2pxnEw9xrI!oC2xZ8TUXMkI!KaTA4iVw0MRXsGgF1CgJDl Lqy3nhkecqhuBhfaRWsYVp5EoIcVZgzG*A4YAIPk2qql6astxZFbwytdRt9whjn4bnZTs4Zr9h2sg0kD BAzbFMMgqU

2008.08.08 01:22:27 session 8 received message USR 4 OK nt1_2411@hotmail.com 1 0

2008.08.08 01:22:27 MSN: Exception occurred for nt1_2411@hotmail.com : java.lang.NullPointerException
2008.08.08 01:22:27 MSN: Unknown error: java.lang.NullPointerException
java.lang.NullPointerException
at net.sf.jml.protocol.incoming.IncomingUSR.isVerified(IncomingUSR.java:99)
at net.sf.jml.protocol.incoming.IncomingUSR.messageReceived(IncomingUSR.java:120)
at net.sf.jml.protocol.MsnSession$1.messageReceived(MsnSession.java:105)
at net.sf.cindy.impl.AbstractSession$6.doRun(AbstractSession.java:341)
at net.sf.cindy.impl.AbstractSession$DispatchObject.run(AbstractSession.java:395)
at net.sf.cindy.impl.SimpleDispatcher.dispatch(SimpleDispatcher.java:35)
at net.sf.cindy.impl.AbstractSession.dispatch(AbstractSession.java:249)
at net.sf.cindy.impl.AbstractSession.dispatchMessageReceived(AbstractSession.java: 335)
at net.sf.cindy.impl.StreamChannelSession.recognizeMessageAndDispatch(StreamChanne lSession.java:77)
at net.sf.cindy.impl.StreamChannelSession.readFromChannel(StreamChannelSession.jav a:53)
at net.sf.cindy.impl.ChannelSession.onReadable(ChannelSession.java:212)
at net.sf.cindy.impl.ChannelSession.onEvent(ChannelSession.java:134)
at net.sf.cindy.impl.SocketSession.onEvent(SocketSession.java:119)
at net.sf.cindy.impl.SimpleEventGenerator.processKey(SimpleEventGenerator.java:212 )
at net.sf.cindy.impl.SimpleEventGenerator.run(SimpleEventGenerator.java:192)
at net.sf.cindy.impl.SimpleEventGenerator.access$000(SimpleEventGenerator.java:54)
at net.sf.cindy.impl.SimpleEventGenerator$1.run(SimpleEventGenerator.java:115)
2008.08.08 01:22:27 MSN: Session messageReceived for nt1_2411@hotmail.com : USR 4 OK nt1_2411@hotmail.com 1 0

2008.08.08 01:22:27 session 8 received message SBS 0 null

2008.08.08 01:22:27 MSN: Session messageReceived for nt1_2411@hotmail.com : SBS 0 null

2008.08.08 01:22:27 session 8 received message MSG Hotmail Hotmail 536

 Chunk Debug

====================
MIME-Version: 1.0
Content-Type: text/x-msmsgsprofile; charset=UTF-8
LoginTime: 1218176547
EmailEnabled: 1
MemberIdHigh: 425982
MemberIdLow: -1472591255
lang_preference: 1033
preferredEmail:
country: US
PostalCode:
Gender:
Kid: 0
Age:
BDayPre:
Birthday:
Wallet:
Flags: 1073742915
sid: 507
MSPAuth: 9Tuyxip1DFhkdkJdNVRNKRr1xt106eOBJCB2436YA0P452IhvygKk15OI4DGuNNREt3Dm6SmDpHLFq8 9BObjmsw39AxESLkxLX7X3A42w4yb2PtYwvZ0Qk8tQwf*ss4Lmc&p
ClientIP: 47.102.229.125
ClientPort: 32268
ABCHMigrated: 1
MPOPEnabled: 0

====================
Binary Chunk Debug

00000000h: 4D 49 4D 45 2D 56 65 72 73 69 6F 6E 3A 20 31 2E ; MIME-Version: 1.
00000010h: 30 0D 0A 43 6F 6E 74 65 6E 74 2D 54 79 70 65 3A ; 0…Content-Type:
00000020h: 20 74 65 78 74 2F 78 2D 6D 73 6D 73 67 73 70 72 ; text/x-msmsgspr
00000030h: 6F 66 69 6C 65 3B 20 63 68 61 72 73 65 74 3D 55 ; ofile; charset=U
00000040h: 54 46 2D 38 0D 0A 4C 6F 67 69 6E 54 69 6D 65 3A ; TF-8…LoginTime:
00000050h: 20 31 32 31 38 31 37 36 35 34 37 0D 0A 45 6D 61 ; 1218176547…Ema
00000060h: 69 6C 45 6E 61 62 6C 65 64 3A 20 31 0D 0A 4D 65 ; ilEnabled: 1…Me
00000070h: 6D 62 65 72 49 64 48 69 67 68 3A 20 34 32 35 39 ; mberIdHigh: 4259
00000080h: 38 32 0D 0A 4D 65 6D 62 65 72 49 64 4C 6F 77 3A ; 82…MemberIdLow:
00000090h: 20 2D 31 34 37 32 35 39 31 32 35 35 0D 0A 6C 61 ; -1472591255…la
000000a0h: 6E 67 5F 70 72 65 66 65 72 65 6E 63 65 3A 20 31 ; ng_preference: 1
000000b0h: 30 33 33 0D 0A 70 72 65 66 65 72 72 65 64 45 6D ; 033…preferredEm
000000c0h: 61 69 6C 3A 20 0D 0A 63 6F 75 6E 74 72 79 3A 20 ; ail: …country:
000000d0h: 55 53 0D 0A 50 6F 73 74 61 6C 43 6F 64 65 3A 20 ; US…PostalCode:
000000e0h: 0D 0A 47 65 6E 64 65 72 3A 20 0D 0A 4B 69 64 3A ; …Gender: …Kid:
000000f0h: 20 30 0D 0A 41 67 65 3A 20 0D 0A 42 44 61 79 50 ; 0…Age: …BDayP
00000100h: 72 65 3A 20 0D 0A 42 69 72 74 68 64 61 79 3A 20 ; re: …Birthday:
00000110h: 0D 0A 57 61 6C 6C 65 74 3A 20 0D 0A 46 6C 61 67 ; …Wallet: …Flag
00000120h: 73 3A 20 31 30 37 33 37 34 32 39 31 35 0D 0A 73 ; s: 1073742915…s
00000130h: 69 64 3A 20 35 30 37 0D 0A 4D 53 50 41 75 74 68 ; id: 507…MSPAuth
00000140h: 3A 20 39 54 75 79 78 69 70 31 44 46 68 6B 64 6B ; : 9Tuyxip1DFhkdk
00000150h: 4A 64 4E 56 52 4E 4B 52 72 31 78 74 31 30 36 65 ; JdNVRNKRr1xt106e
00000160h: 4F 42 4A 43 42 32 34 33 36 59 41 30 50 34 35 32 ; OBJCB2436YA0P452
00000170h: 49 68 76 79 67 4B 6B 31 35 4F 49 34 44 47 75 4E ; IhvygKk15OI4DGuN
00000180h: 4E 52 45 74 33 44 6D 36 53 6D 44 70 48 4C 46 71 ; NREt3Dm6SmDpHLFq
00000190h: 38 39 42 4F 62 6A 6D 73 77 33 39 41 78 45 53 4C ; 89BObjmsw39AxESL
000001a0h: 6B 78 4C 58 37 58 33 41 34 32 77 34 79 62 32 50 ; kxLX7X3A42w4yb2P
000001b0h: 74 59 77 76 5A 30 51 6B 38 74 51 77 66 2A 73 73 ; tYwvZ0Qk8tQwf*ss
000001c0h: 34 4C 6D 63 26 70 0D 0A 43 6C 69 65 6E 74 49 50 ; 4Lmc&p…ClientIP
000001d0h: 3A 20 34 37 2E 31 30 32 2E 32 32 39 2E 31 32 35 ; : 47.102.229.125
000001e0h: 0D 0A 43 6C 69 65 6E 74 50 6F 72 74 3A 20 33 32 ; …ClientPort: 32
000001f0h: 32 36 38 0D 0A 41 42 43 48 4D 69 67 72 61 74 65 ; 268…ABCHMigrate
00000200h: 64 3A 20 31 0D 0A 4D 50 4F 50 45 6E 61 62 6C 65 ; d: 1…MPOPEnable
00000210h: 64 3A 20 30 0D 0A 0D 0A ; d: 0…

2008.08.08 01:22:27 MSN: Session messageReceived for nt1_2411@hotmail.com : MSG Hotmail Hotmail 536

 Chunk Debug

====================
MIME-Version: 1.0
Content-Type: text/x-msmsgsprofile; charset=UTF-8
LoginTime: 1218176547
EmailEnabled: 1
MemberIdHigh: 425982
MemberIdLow: -1472591255
lang_preference: 1033
preferredEmail:
country: US
PostalCode:
Gender:
Kid: 0
Age:
BDayPre:
Birthday:
Wallet:
Flags: 1073742915
sid: 507
MSPAuth: 9Tuyxip1DFhkdkJdNVRNKRr1xt106eOBJCB2436YA0P452IhvygKk15OI4DGuNNREt3Dm6SmDpHLFq8 9BObjmsw39AxESLkxLX7X3A42w4yb2PtYwvZ0Qk8tQwf*ss4Lmc&p
ClientIP: 47.102.229.125
ClientPort: 32268
ABCHMigrated: 1
MPOPEnabled: 0

====================
Binary Chunk Debug

00000000h: 4D 49 4D 45 2D 56 65 72 73 69 6F 6E 3A 20 31 2E ; MIME-Version: 1.
00000010h: 30 0D 0A 43 6F 6E 74 65 6E 74 2D 54 79 70 65 3A ; 0…Content-Type:
00000020h: 20 74 65 78 74 2F 78 2D 6D 73 6D 73 67 73 70 72 ; text/x-msmsgspr
00000030h: 6F 66 69 6C 65 3B 20 63 68 61 72 73 65 74 3D 55 ; ofile; charset=U
00000040h: 54 46 2D 38 0D 0A 4C 6F 67 69 6E 54 69 6D 65 3A ; TF-8…LoginTime:
00000050h: 20 31 32 31 38 31 37 36 35 34 37 0D 0A 45 6D 61 ; 1218176547…Ema
00000060h: 69 6C 45 6E 61 62 6C 65 64 3A 20 31 0D 0A 4D 65 ; ilEnabled: 1…Me
00000070h: 6D 62 65 72 49 64 48 69 67 68 3A 20 34 32 35 39 ; mberIdHigh: 4259
00000080h: 38 32 0D 0A 4D 65 6D 62 65 72 49 64 4C 6F 77 3A ; 82…MemberIdLow:
00000090h: 20 2D 31 34 37 32 35 39 31 32 35 35 0D 0A 6C 61 ; -1472591255…la
000000a0h: 6E 67 5F 70 72 65 66 65 72 65 6E 63 65 3A 20 31 ; ng_preference: 1
000000b0h: 30 33 33 0D 0A 70 72 65 66 65 72 72 65 64 45 6D ; 033…preferredEm
000000c0h: 61 69 6C 3A 20 0D 0A 63 6F 75 6E 74 72 79 3A 20 ; ail: …country:
000000d0h: 55 53 0D 0A 50 6F 73 74 61 6C 43 6F 64 65 3A 20 ; US…PostalCode:
000000e0h: 0D 0A 47 65 6E 64 65 72 3A 20 0D 0A 4B 69 64 3A ; …Gender: …Kid:
000000f0h: 20 30 0D 0A 41 67 65 3A 20 0D 0A 42 44 61 79 50 ; 0…Age: …BDayP
00000100h: 72 65 3A 20 0D 0A 42 69 72 74 68 64 61 79 3A 20 ; re: …Birthday:
00000110h: 0D 0A 57 61 6C 6C 65 74 3A 20 0D 0A 46 6C 61 67 ; …Wallet: …Flag
00000120h: 73 3A 20 31 30 37 33 37 34 32 39 31 35 0D 0A 73 ; s: 1073742915…s
00000130h: 69 64 3A 20 35 30 37 0D 0A 4D 53 50 41 75 74 68 ; id: 507…MSPAuth
00000140h: 3A 20 39 54 75 79 78 69 70 31 44 46 68 6B 64 6B ; : 9Tuyxip1DFhkdk
00000150h: 4A 64 4E 56 52 4E 4B 52 72 31 78 74 31 30 36 65 ; JdNVRNKRr1xt106e
00000160h: 4F 42 4A 43 42 32 34 33 36 59 41 30 50 34 35 32 ; OBJCB2436YA0P452
00000170h: 49 68 76 79 67 4B 6B 31 35 4F 49 34 44 47 75 4E ; IhvygKk15OI4DGuN
00000180h: 4E 52 45 74 33 44 6D 36 53 6D 44 70 48 4C 46 71 ; NREt3Dm6SmDpHLFq
00000190h: 38 39 42 4F 62 6A 6D 73 77 33 39 41 78 45 53 4C ; 89BObjmsw39AxESL
000001a0h: 6B 78 4C 58 37 58 33 41 34 32 77 34 79 62 32 50 ; kxLX7X3A42w4yb2P
000001b0h: 74 59 77 76 5A 30 51 6B 38 74 51 77 66 2A 73 73 ; tYwvZ0Qk8tQwf*ss
000001c0h: 34 4C 6D 63 26 70 0D 0A 43 6C 69 65 6E 74 49 50 ; 4Lmc&p…ClientIP
000001d0h: 3A 20 34 37 2E 31 30 32 2E 32 32 39 2E 31 32 35 ; : 47.102.229.125
000001e0h: 0D 0A 43 6C 69 65 6E 74 50 6F 72 74 3A 20 33 32 ; …ClientPort: 32
000001f0h: 32 36 38 0D 0A 41 42 43 48 4D 69 67 72 61 74 65 ; 268…ABCHMigrate
00000200h: 64 3A 20 31 0D 0A 4D 50 4F 50 45 6E 61 62 6C 65 ; d: 1…MPOPEnable
00000210h: 64 3A 20 30 0D 0A 0D 0A ; d: 0…

2008.08.08 01:22:27 session 8 received message OUT OTH

2008.08.08 01:22:27 session 8 closed
2008.08.08 01:22:27 MSN: Session closed for nt1_2411@hotmail.com
2008.08.08 01:22:27 MSN: Session messageReceived for nt1_2411@hotmail.com : OUT OTH

2008.08.08 01:22:27 Disconnecting session 2411@billj-2 from msn.billj-2
2008.08.08 01:22:27 msn: Sending packet:

Is there an easy solution to this problem?
Yes, simply update to the current version of Gateway plugin: 1.2.3a

Yeah, this fix (1.2.3a) is letting me login again. I should have scanned the threads better.

Thanks