New to the forum here but our company seems to be having an issue with connection. There are two servers that we must have Spark connect to. One being our own internal Openfire Server and the other being our outsourced call center’s server. We are able to connect to spark locally with a mix of versions of the spark client (2.6.3, 2.7.1, 2.8.1, 2.8.3). However the moment we switch the to the IP of our outsourced call center we my encounter a login error depending on the version of the client. See below:
2.6.3 - OK
2.7.1 - OK
2.8.1 - Unable to verify certificate error
2.8.3 - Unable to verify certificate error
On the versions with the error I check the “Accept all certs” and “Disable hostname verification”. When I attempt to log in again I receive the login error “invalid username or password”. I know these credentials are right as 2.6.3 and 2.7.1 work just fine with the same info. Can anyone shed some light on this? It works just fine on the older versions of the client.
Locally - 4.1.0
Outsourced Call Center - 3.9.2
I was attempting to find a compatibility list for spark / openfire but couldn’t seem to find it. Could it be the call center’s older Openfire server is too hold to handle the newer client? What do you guys think?