We just started using Openfire/Spark for our internal enterprise IM and love it! What do I need to use to incoporate a Customer Service Rep (CSR) solution on our Web site to allow users to chat with our CSR team?
That would be the plugins for fastpath, but this requires the use of spark client.
So i would use openfire/sparkweb/fastpath?
You would use:
- Openfire Server
- Fastpath Service
- Fastpath Webchat
- Spark client