I have installed the Jive messenger server and everything seemed to be going smoothly. Even edited the ldap portion of the config file, and it has successfully pulled over the data from AD. I can log into the admin console from my computer without any issues, and all the expected users are there.
Here’'s the problem: I cannot get the client software to successfully create a session on the jive server. It gets stuck at the authenticating part. I have tried the latest versions of both Trillian (pro) and Gaim with no luck.
I think the problem lies in the servername… I named it CTS-IM (which is not a host or computer on the network), then created an Alias (cname) on the dns server to point CTS-IM to the actual box that the jive server is located on.
Below, I have copied and pasted the logs from both the Gaim client and the Jive server.
In Gaim, I opened the debugger window, and this is the log:
(12:09:08) account: Connecting to account 010D0368. gc = 01582BC8
(12:09:08) connection: Connecting. gc = 01582BC8
(12:09:08) connection: Calling serv_login
(12:09:08) server: gaim 1.5.0 logging in nbrown@CTS-IM.trainright.com/Gaim using Jabber
(12:09:08) dns: DNS Lookup for: CTS-IM.trainright.com
(12:09:09) proxy: Connecting to CTS-IM.trainright.com:5222 with no proxy
(12:09:09) proxy: Connect would have blocked.
(12:09:09) proxy: Connected.
(12:09:09) jabber: Sending:
2005.10.11 12:09:09 OS - Trying to connect to trainright.com:5269
I think that the Jive server is confused because it is looking for a host to connect to, but CTS-IM is not a host… Is there anyway to bypass this? I would rather not have to give it the IP name (I have been able to get the clients to connect successfully when the Jive servername is the IP address of the computer). Especially since I can navigate to and open the admin console from other computers without having to use the IP.
The only changes I have made to the Jive default configuration is to edit the ldap portion of the config file… everything else is still default.
Any suggestions or feedback are greatly appreciated.
Thanks in advance,