The Asterisk-IM plugin is not logging in to the manager interface. I get the following error:
2006.08.11 21:51:45 [org.jivesoftware.phone.asterisk.AsteriskPlugin.initPhoneMan
ager(AsteriskPlugin.java:84)]
java.lang.NullPointerException
at org.jivesoftware.phone.asterisk.AsteriskPhoneManager.init(AsteriskPho
neManager.java:91)
at org.jivesoftware.phone.asterisk.AsteriskPlugin.initPhoneManager(Aster
iskPlugin.java:81)
at org.jivesoftware.phone.PhonePlugin.init(PhonePlugin.java:71)
at org.jivesoftware.phone.PhonePlugin.initializePlugin(PhonePlugin.java:
at org.jivesoftware.wildfire.container.PluginManager.loadPlugin(PluginMa
nager.java:396)
at org.jivesoftware.wildfire.container.PluginManager.access$200(PluginMa
nager.java:47)
at org.jivesoftware.wildfire.container.PluginManager$PluginMonitor.run(P
luginManager.java:883)
at java.util.concurrent.Executors$RunnableAdapter.call(Unknown Source)
Before you tell me to read the other posts, I did and downloaded every fix out there. When I show “show manager connected” nothing returns.
My config is RHEL4, Asterisk 1.2.9, Wildfire 3.0.1 and Asterisk-IM 1.1.1. I recently upgraded and it worked before upgrading.
Please help!
X
Message was edited by: xkennan
Message was edited by: xkennan
I figured out the problem as many others have indicated that they have. Only for the benefit of others who run in to the same problem, I will actually explain what I did to resolve the issue. The problem was that nothing was displayed when I went to the Asterisk-IM tab. The log (see above) indicated that the plugin was encountering some error when trying to login to the manger interface on Asterisk.
I can’‘t explain why this worked, but I did the following and it seemed to resolve the issue. Unfortunately, I did a couple of things so I also can’'t exactly tell you which step fixed the problem. First, I changed the value of asterisk.manager.server to localhost from the IP address. Second, I set the value of asterisk.manager.enabled to false. After doing both of these I was able to go to the Asterisk-IM tab, where the form was no longer blank, and I reactivated the manager connection. Then I downloaded and installed the patched 1.1.1 jar for 3.0.1 from here: http://www.couplet.be/temp/status_fix/asterisk-im.jar
Don’'t know why this worked but it did.