* Note: Remote users or entities should accept presence subscriptions automatically

Andy_Greicius · August 11, 2008, 4:08pm

Just upgraded to the latest version of Openfire and every time a new user is created in my Active Directory, they show up in the Openfire groups page with an asterisk next to their name stating:

Note: Remote users or entities should accept presence subscriptions automatically.

NO_MESSAGES_OR_FRIEN · August 11, 2008, 4:37pm

That should disappear when they first login to openfire. You are creating the User account in openfire via LDAP, when a non-LDAP account is created it is generally created via a client application directly on the chat server. The openfire server is merely telling you it cannot communicate with the client correctly, which is probably true until they login for the first time.

Andy_Greicius · August 11, 2008, 5:03pm

When i try to logon as the user with their AD credentials, it gives me an “Invalid username or password” error. Also, when i go the users panel, they do not show up at all. They only show up within the group panel.

Andy_Greicius · August 11, 2008, 5:11pm

This is from the error log:

2008.08.11 13:09:50 [org.jivesoftware.openfire.roster.Roster.(Roster.java:177)
] Groups ([ASC Technology Services Office]) include non-existent username (jmertens)
2008.08.11 13:09:50 [org.jivesoftware.openfire.roster.Roster.(Roster.java:177)
] Groups ([ASC Technology Services Office]) include non-existent username (tgreicius2)
2008.08.11 13:09:50 [org.jivesoftware.openfire.roster.Roster.(Roster.java:177)
] Groups ([ASC Advising]) include non-existent username (tadvisor)
2008.08.11 13:09:51 [org.jivesoftware.openfire.roster.Roster.(Roster.java:177)
] Groups ([ASC Technology Services Office]) include non-existent username (jmertens)
2008.08.11 13:09:51 [org.jivesoftware.openfire.roster.Roster.(Roster.java:177)
] Groups ([ASC Technology Services Office]) include non-existent username (tgreicius2)
2008.08.11 13:09:51 [org.jivesoftware.openfire.roster.Roster.(Roster.java:177)
] Groups ([ASC Technology Services Office]) include non-existent username (jmertens)
2008.08.11 13:09:51 [org.jivesoftware.openfire.roster.Roster.(Roster.java:177)
] Groups ([ASC Advising]) include non-existent username (tadvisor)
2008.08.11 13:09:51 [org.jivesoftware.openfire.roster.Roster.(Roster.java:177)
] Groups ([ASC Technology Services Office]) include non-existent username (tgreicius2)
2008.08.11 13:09:51 [org.jivesoftware.openfire.roster.Roster.(Roster.java:177)
] Groups ([ASC Advising]) include non-existent username (tadvisor)

Andy_Greicius · August 11, 2008, 5:14pm

Here is the entire error log after a restart:

2008.08.11 13:09:25 [org.jivesoftware.openfire.spi.PresenceManagerImpl.userUnavailable(PresenceMana gerImpl.java:268)
] Error storing offline presence of user: bsnapp
java.sql.SQLException: Unique constraint violation: SYS_IDX_51 in statement [INSERT INTO jivePresence(username, offlinePresence, offlineDate) VALUES(?,?,?)]
at org.hsqldb.jdbc.Util.throwError(Unknown Source)
at org.hsqldb.jdbc.jdbcPreparedStatement.execute(Unknown Source)
at sun.reflect.GeneratedMethodAccessor58.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
at java.lang.reflect.Method.invoke(Unknown Source)
at org.logicalcobwebs.proxool.ProxyStatement.invoke(ProxyStatement.java:100)
at org.logicalcobwebs.proxool.ProxyStatement.intercept(ProxyStatement.java:57)
at $java.sql.Statement$$EnhancerByProxool$$83c1c596.execute()
at org.jivesoftware.openfire.spi.PresenceManagerImpl.userUnavailable(PresenceManag erImpl.java:265)
at org.jivesoftware.openfire.handler.PresenceUpdateHandler.process(PresenceUpdateH andler.java:145)
at org.jivesoftware.openfire.handler.PresenceUpdateHandler.process(PresenceUpdateH andler.java:112)
at org.jivesoftware.openfire.handler.PresenceUpdateHandler.process(PresenceUpdateH andler.java:176)
at org.jivesoftware.openfire.PresenceRouter.handle(PresenceRouter.java:134)
at org.jivesoftware.openfire.PresenceRouter.route(PresenceRouter.java:70)
at org.jivesoftware.openfire.spi.PacketRouterImpl.route(PacketRouterImpl.java:76)
at org.jivesoftware.openfire.net.StanzaHandler.processPresence(StanzaHandler.java: 329)
at org.jivesoftware.openfire.net.ClientStanzaHandler.processPresence(ClientStanzaH andler.java:85)
at org.jivesoftware.openfire.net.StanzaHandler.process(StanzaHandler.java:253)
at org.jivesoftware.openfire.net.StanzaHandler.process(StanzaHandler.java:175)
at org.jivesoftware.openfire.nio.ConnectionHandler.messageReceived(ConnectionHandl er.java:133)
at org.apache.mina.common.support.AbstractIoFilterChain$TailFilter.messageReceived (AbstractIoFilterChain.java:570)
at org.apache.mina.common.support.AbstractIoFilterChain.callNextMessageReceived(Ab stractIoFilterChain.java:299)
at org.apache.mina.common.support.AbstractIoFilterChain.access$1100(AbstractIoFilt erChain.java:53)
at org.apache.mina.common.support.AbstractIoFilterChain$EntryImpl$1.messageReceive d(AbstractIoFilterChain.java:648)
at org.apache.mina.common.IoFilterAdapter.messageReceived(IoFilterAdapter.java:80)
at org.apache.mina.common.support.AbstractIoFilterChain.callNextMessageReceived(Ab stractIoFilterChain.java:299)
at org.apache.mina.common.support.AbstractIoFilterChain.access$1100(AbstractIoFilt erChain.java:53)
at org.apache.mina.common.support.AbstractIoFilterChain$EntryImpl$1.messageReceive d(AbstractIoFilterChain.java:648)
at org.apache.mina.filter.codec.support.SimpleProtocolDecoderOutput.flush(SimplePr otocolDecoderOutput.java:58)
at org.apache.mina.filter.codec.ProtocolCodecFilter.messageReceived(ProtocolCodecF ilter.java:185)
at org.apache.mina.common.support.AbstractIoFilterChain.callNextMessageReceived(Ab stractIoFilterChain.java:299)
at org.apache.mina.common.support.AbstractIoFilterChain.access$1100(AbstractIoFilt erChain.java:53)
at org.apache.mina.common.support.AbstractIoFilterChain$EntryImpl$1.messageReceive d(AbstractIoFilterChain.java:648)
at org.apache.mina.filter.executor.ExecutorFilter.processEvent(ExecutorFilter.java :239)
at org.apache.mina.filter.executor.ExecutorFilter$ProcessEventsRunnable.run(Execut orFilter.java:283)
at java.util.concurrent.ThreadPoolExecutor$Worker.runTask(Unknown Source)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source)
at org.apache.mina.util.NamePreservingRunnable.run(NamePreservingRunnable.java:51)
at java.lang.Thread.run(Unknown Source)
2008.08.11 13:09:48 [org.jivesoftware.openfire.roster.Roster.(Roster.java:177)
] Groups ([ASC Technology Services Office]) include non-existent username (jmertens)
2008.08.11 13:09:48 [org.jivesoftware.openfire.roster.Roster.(Roster.java:177)
] Groups ([ASC Technology Services Office]) include non-existent username (tgreicius2)
2008.08.11 13:09:48 [org.jivesoftware.openfire.roster.Roster.(Roster.java:177)
] Groups ([ASC Advising]) include non-existent username (tadvisor)
2008.08.11 13:09:48 [org.jivesoftware.openfire.roster.Roster.(Roster.java:177)
] Groups ([ASC Technology Services Office]) include non-existent username (jmertens)
2008.08.11 13:09:48 [org.jivesoftware.openfire.roster.Roster.(Roster.java:177)
] Groups ([ASC Technology Services Office]) include non-existent username (tgreicius2)
2008.08.11 13:09:48 [org.jivesoftware.openfire.roster.Roster.(Roster.java:177)
] Groups ([ASC Advising]) include non-existent username (tadvisor)
2008.08.11 13:09:49 [org.jivesoftware.openfire.ldap.LdapGroupProvider.populateGroups(LdapGroupProvi der.java:683)
]
java.lang.NullPointerException
at org.jivesoftware.openfire.ldap.LdapGroupProvider.populateGroups(LdapGroupProvid er.java:674)
at org.jivesoftware.openfire.ldap.LdapGroupProvider.getGroup(LdapGroupProvider.jav a:100)
at org.jivesoftware.openfire.group.GroupManager.getGroup(GroupManager.java:205)
at org.jivesoftware.openfire.group.GroupCollection$UserIterator.getNextElement(Gro upCollection.java:103)
at org.jivesoftware.openfire.group.GroupCollection$UserIterator.hasNext(GroupColle ction.java:66)
at org.jivesoftware.openfire.admin.group_002dsummary_jsp._jspService(group_002dsum mary_jsp.java:209)
at org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:97)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:820)
at org.mortbay.jetty.servlet.ServletHolder.handle(ServletHolder.java:487)
at org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.ja va:1093)
at com.opensymphony.module.sitemesh.filter.PageFilter.parsePage(PageFilter.java:11 8)
at com.opensymphony.module.sitemesh.filter.PageFilter.doFilter(PageFilter.java:52)
at org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.ja va:1084)
at org.jivesoftware.util.LocaleFilter.doFilter(LocaleFilter.java:66)
at org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.ja va:1084)
at org.jivesoftware.util.SetCharacterEncodingFilter.doFilter(SetCharacterEncodingF ilter.java:42)
at org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.ja va:1084)
at org.jivesoftware.admin.PluginFilter.doFilter(PluginFilter.java:70)
at org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.ja va:1084)
at org.jivesoftware.admin.AuthCheckFilter.doFilter(AuthCheckFilter.java:99)
at org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.ja va:1084)
at org.mortbay.jetty.servlet.ServletHandler.handle(ServletHandler.java:360)
at org.mortbay.jetty.security.SecurityHandler.handle(SecurityHandler.java:216)
at org.mortbay.jetty.servlet.SessionHandler.handle(SessionHandler.java:181)
at org.mortbay.jetty.handler.ContextHandler.handle(ContextHandler.java:726)
at org.mortbay.jetty.webapp.WebAppContext.handle(WebAppContext.java:405)
at org.mortbay.jetty.handler.ContextHandlerCollection.handle(ContextHandlerCollect ion.java:206)
at org.mortbay.jetty.handler.HandlerCollection.handle(HandlerCollection.java:114)
at org.mortbay.jetty.handler.HandlerWrapper.handle(HandlerWrapper.java:152)
at org.mortbay.jetty.Server.handle(Server.java:324)
at org.mortbay.jetty.HttpConnection.handleRequest(HttpConnection.java:505)
at org.mortbay.jetty.HttpConnection$RequestHandler.headerComplete(HttpConnection.j ava:829)
at org.mortbay.jetty.HttpParser.parseNext(HttpParser.java:514)
at org.mortbay.jetty.HttpParser.parseAvailable(HttpParser.java:211)
at org.mortbay.jetty.HttpConnection.handle(HttpConnection.java:380)
at org.mortbay.io.nio.SelectChannelEndPoint.run(SelectChannelEndPoint.java:395)
at org.mortbay.thread.QueuedThreadPool$PoolThread.run(QueuedThreadPool.java:488)
2008.08.11 13:09:49 [org.jivesoftware.openfire.ldap.LdapGroupProvider.populateGroups(LdapGroupProvi der.java:683)
]
java.lang.NullPointerException
at org.jivesoftware.openfire.ldap.LdapGroupProvider.populateGroups(LdapGroupProvid er.java:674)
at org.jivesoftware.openfire.ldap.LdapGroupProvider.getGroup(LdapGroupProvider.jav a:100)
at org.jivesoftware.openfire.group.GroupManager.getGroup(GroupManager.java:205)
at org.jivesoftware.openfire.group.GroupCollection$UserIterator.getNextElement(Gro upCollection.java:103)
at org.jivesoftware.openfire.group.GroupCollection$UserIterator.hasNext(GroupColle ction.java:66)
at org.jivesoftware.openfire.admin.group_002dsummary_jsp._jspService(group_002dsum mary_jsp.java:209)
at org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:97)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:820)
at org.mortbay.jetty.servlet.ServletHolder.handle(ServletHolder.java:487)
at org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.ja va:1093)
at com.opensymphony.module.sitemesh.filter.PageFilter.parsePage(PageFilter.java:11 8)
at com.opensymphony.module.sitemesh.filter.PageFilter.doFilter(PageFilter.java:52)
at org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.ja va:1084)
at org.jivesoftware.util.LocaleFilter.doFilter(LocaleFilter.java:66)
at org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.ja va:1084)
at org.jivesoftware.util.SetCharacterEncodingFilter.doFilter(SetCharacterEncodingF ilter.java:42)
at org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.ja va:1084)
at org.jivesoftware.admin.PluginFilter.doFilter(PluginFilter.java:70)
at org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.ja va:1084)
at org.jivesoftware.admin.AuthCheckFilter.doFilter(AuthCheckFilter.java:99)
at org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.ja va:1084)
at org.mortbay.jetty.servlet.ServletHandler.handle(ServletHandler.java:360)
at org.mortbay.jetty.security.SecurityHandler.handle(SecurityHandler.java:216)
at org.mortbay.jetty.servlet.SessionHandler.handle(SessionHandler.java:181)
at org.mortbay.jetty.handler.ContextHandler.handle(ContextHandler.java:726)
at org.mortbay.jetty.webapp.WebAppContext.handle(WebAppContext.java:405)
at org.mortbay.jetty.handler.ContextHandlerCollection.handle(ContextHandlerCollect ion.java:206)
at org.mortbay.jetty.handler.HandlerCollection.handle(HandlerCollection.java:114)
at org.mortbay.jetty.handler.HandlerWrapper.handle(HandlerWrapper.java:152)
at org.mortbay.jetty.Server.handle(Server.java:324)
at org.mortbay.jetty.HttpConnection.handleRequest(HttpConnection.java:505)
at org.mortbay.jetty.HttpConnection$RequestHandler.headerComplete(HttpConnection.j ava:829)
at org.mortbay.jetty.HttpParser.parseNext(HttpParser.java:514)
at org.mortbay.jetty.HttpParser.parseAvailable(HttpParser.java:211)
at org.mortbay.jetty.HttpConnection.handle(HttpConnection.java:380)
at org.mortbay.io.nio.SelectChannelEndPoint.run(SelectChannelEndPoint.java:395)
at org.mortbay.thread.QueuedThreadPool$PoolThread.run(QueuedThreadPool.java:488)
2008.08.11 13:09:49 [org.jivesoftware.openfire.ldap.LdapGroupProvider.populateGroups(LdapGroupProvi der.java:683)
]
java.lang.NullPointerException
at org.jivesoftware.openfire.ldap.LdapGroupProvider.populateGroups(LdapGroupProvid er.java:674)
at org.jivesoftware.openfire.ldap.LdapGroupProvider.getGroup(LdapGroupProvider.jav a:100)
at org.jivesoftware.openfire.group.GroupManager.getGroup(GroupManager.java:205)
at org.jivesoftware.openfire.group.GroupCollection$UserIterator.getNextElement(Gro upCollection.java:103)
at org.jivesoftware.openfire.group.GroupCollection$UserIterator.hasNext(GroupColle ction.java:66)
at org.jivesoftware.openfire.admin.group_002dsummary_jsp._jspService(group_002dsum mary_jsp.java:209)
at org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:97)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:820)
at org.mortbay.jetty.servlet.ServletHolder.handle(ServletHolder.java:487)
at org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.ja va:1093)
at com.opensymphony.module.sitemesh.filter.PageFilter.parsePage(PageFilter.java:11 8)
at com.opensymphony.module.sitemesh.filter.PageFilter.doFilter(PageFilter.java:52)
at org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.ja va:1084)
at org.jivesoftware.util.LocaleFilter.doFilter(LocaleFilter.java:66)
at org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.ja va:1084)
at org.jivesoftware.util.SetCharacterEncodingFilter.doFilter(SetCharacterEncodingF ilter.java:42)
at org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.ja va:1084)
at org.jivesoftware.admin.PluginFilter.doFilter(PluginFilter.java:70)
at org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.ja va:1084)
at org.jivesoftware.admin.AuthCheckFilter.doFilter(AuthCheckFilter.java:99)
at org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.ja va:1084)
at org.mortbay.jetty.servlet.ServletHandler.handle(ServletHandler.java:360)
at org.mortbay.jetty.security.SecurityHandler.handle(SecurityHandler.java:216)
at org.mortbay.jetty.servlet.SessionHandler.handle(SessionHandler.java:181)
at org.mortbay.jetty.handler.ContextHandler.handle(ContextHandler.java:726)
at org.mortbay.jetty.webapp.WebAppContext.handle(WebAppContext.java:405)
at org.mortbay.jetty.handler.ContextHandlerCollection.handle(ContextHandlerCollect ion.java:206)
at org.mortbay.jetty.handler.HandlerCollection.handle(HandlerCollection.java:114)
at org.mortbay.jetty.handler.HandlerWrapper.handle(HandlerWrapper.java:152)
at org.mortbay.jetty.Server.handle(Server.java:324)
at org.mortbay.jetty.HttpConnection.handleRequest(HttpConnection.java:505)
at org.mortbay.jetty.HttpConnection$RequestHandler.headerComplete(HttpConnection.j ava:829)
at org.mortbay.jetty.HttpParser.parseNext(HttpParser.java:514)
at org.mortbay.jetty.HttpParser.parseAvailable(HttpParser.java:211)
at org.mortbay.jetty.HttpConnection.handle(HttpConnection.java:380)
at org.mortbay.io.nio.SelectChannelEndPoint.run(SelectChannelEndPoint.java:395)
at org.mortbay.thread.QueuedThreadPool$PoolThread.run(QueuedThreadPool.java:488)
2008.08.11 13:09:49 [org.jivesoftware.openfire.ldap.LdapGroupProvider.populateGroups(LdapGroupProvi der.java:683)
]
java.lang.NullPointerException
at org.jivesoftware.openfire.ldap.LdapGroupProvider.populateGroups(LdapGroupProvid er.java:674)
at org.jivesoftware.openfire.ldap.LdapGroupProvider.getGroup(LdapGroupProvider.jav a:100)
at org.jivesoftware.openfire.group.GroupManager.getGroup(GroupManager.java:205)
at org.jivesoftware.openfire.group.GroupCollection$UserIterator.getNextElement(Gro upCollection.java:103)
at org.jivesoftware.openfire.group.GroupCollection$UserIterator.hasNext(GroupColle ction.java:66)
at org.jivesoftware.openfire.admin.group_002dsummary_jsp._jspService(group_002dsum mary_jsp.java:209)
at org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:97)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:820)
at org.mortbay.jetty.servlet.ServletHolder.handle(ServletHolder.java:487)
at org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.ja va:1093)
at com.opensymphony.module.sitemesh.filter.PageFilter.parsePage(PageFilter.java:11 8)
at com.opensymphony.module.sitemesh.filter.PageFilter.doFilter(PageFilter.java:52)
at org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.ja va:1084)
at org.jivesoftware.util.LocaleFilter.doFilter(LocaleFilter.java:66)
at org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.ja va:1084)
at org.jivesoftware.util.SetCharacterEncodingFilter.doFilter(SetCharacterEncodingF ilter.java:42)
at org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.ja va:1084)
at org.jivesoftware.admin.PluginFilter.doFilter(PluginFilter.java:70)
at org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.ja va:1084)
at org.jivesoftware.admin.AuthCheckFilter.doFilter(AuthCheckFilter.java:99)
at org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.ja va:1084)
at org.mortbay.jetty.servlet.ServletHandler.handle(ServletHandler.java:360)
at org.mortbay.jetty.security.SecurityHandler.handle(SecurityHandler.java:216)
at org.mortbay.jetty.servlet.SessionHandler.handle(SessionHandler.java:181)
at org.mortbay.jetty.handler.ContextHandler.handle(ContextHandler.java:726)
at org.mortbay.jetty.webapp.WebAppContext.handle(WebAppContext.java:405)
at org.mortbay.jetty.handler.ContextHandlerCollection.handle(ContextHandlerCollect ion.java:206)
at org.mortbay.jetty.handler.HandlerCollection.handle(HandlerCollection.java:114)
at org.mortbay.jetty.handler.HandlerWrapper.handle(HandlerWrapper.java:152)
at org.mortbay.jetty.Server.handle(Server.java:324)
at org.mortbay.jetty.HttpConnection.handleRequest(HttpConnection.java:505)
at org.mortbay.jetty.HttpConnection$RequestHandler.headerComplete(HttpConnection.j ava:829)
at org.mortbay.jetty.HttpParser.parseNext(HttpParser.java:514)
at org.mortbay.jetty.HttpParser.parseAvailable(HttpParser.java:211)
at org.mortbay.jetty.HttpConnection.handle(HttpConnection.java:380)
at org.mortbay.io.nio.SelectChannelEndPoint.run(SelectChannelEndPoint.java:395)
at org.mortbay.thread.QueuedThreadPool$PoolThread.run(QueuedThreadPool.java:488)
2008.08.11 13:09:49 [org.jivesoftware.openfire.ldap.LdapGroupProvider.populateGroups(LdapGroupProvi der.java:683)
]
java.lang.NullPointerException
at org.jivesoftware.openfire.ldap.LdapGroupProvider.populateGroups(LdapGroupProvid er.java:674)
at org.jivesoftware.openfire.ldap.LdapGroupProvider.getGroup(LdapGroupProvider.jav a:100)
at org.jivesoftware.openfire.group.GroupManager.getGroup(GroupManager.java:205)
at org.jivesoftware.openfire.group.GroupCollection$UserIterator.getNextElement(Gro upCollection.java:103)
at org.jivesoftware.openfire.group.GroupCollection$UserIterator.hasNext(GroupColle ction.java:66)
at org.jivesoftware.openfire.admin.group_002dsummary_jsp._jspService(group_002dsum mary_jsp.java:209)
at org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:97)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:820)
at org.mortbay.jetty.servlet.ServletHolder.handle(ServletHolder.java:487)
at org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.ja va:1093)
at com.opensymphony.module.sitemesh.filter.PageFilter.parsePage(PageFilter.java:11 8)
at com.opensymphony.module.sitemesh.filter.PageFilter.doFilter(PageFilter.java:52)
at org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.ja va:1084)
at org.jivesoftware.util.LocaleFilter.doFilter(LocaleFilter.java:66)
at org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.ja va:1084)
at org.jivesoftware.util.SetCharacterEncodingFilter.doFilter(SetCharacterEncodingF ilter.java:42)
at org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.ja va:1084)
at org.jivesoftware.admin.PluginFilter.doFilter(PluginFilter.java:70)
at org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.ja va:1084)
at org.jivesoftware.admin.AuthCheckFilter.doFilter(AuthCheckFilter.java:99)
at org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.ja va:1084)
at org.mortbay.jetty.servlet.ServletHandler.handle(ServletHandler.java:360)
at org.mortbay.jetty.security.SecurityHandler.handle(SecurityHandler.java:216)
at org.mortbay.jetty.servlet.SessionHandler.handle(SessionHandler.java:181)
at org.mortbay.jetty.handler.ContextHandler.handle(ContextHandler.java:726)
at org.mortbay.jetty.webapp.WebAppContext.handle(WebAppContext.java:405)
at org.mortbay.jetty.handler.ContextHandlerCollection.handle(ContextHandlerCollect ion.java:206)
at org.mortbay.jetty.handler.HandlerCollection.handle(HandlerCollection.java:114)
at org.mortbay.jetty.handler.HandlerWrapper.handle(HandlerWrapper.java:152)
at org.mortbay.jetty.Server.handle(Server.java:324)
at org.mortbay.jetty.HttpConnection.handleRequest(HttpConnection.java:505)
at org.mortbay.jetty.HttpConnection$RequestHandler.headerComplete(HttpConnection.j ava:829)
at org.mortbay.jetty.HttpParser.parseNext(HttpParser.java:514)
at org.mortbay.jetty.HttpParser.parseAvailable(HttpParser.java:211)
at org.mortbay.jetty.HttpConnection.handle(HttpConnection.java:380)
at org.mortbay.io.nio.SelectChannelEndPoint.run(SelectChannelEndPoint.java:395)
at org.mortbay.thread.QueuedThreadPool$PoolThread.run(QueuedThreadPool.java:488)
2008.08.11 13:09:49 [org.jivesoftware.openfire.ldap.LdapGroupProvider.populateGroups(LdapGroupProvi der.java:683)
]
java.lang.NullPointerException
at org.jivesoftware.openfire.ldap.LdapGroupProvider.populateGroups(LdapGroupProvid er.java:674)
at org.jivesoftware.openfire.ldap.LdapGroupProvider.getGroup(LdapGroupProvider.jav a:100)
at org.jivesoftware.openfire.group.GroupManager.getGroup(GroupManager.java:205)
at org.jivesoftware.openfire.group.GroupCollection$UserIterator.getNextElement(Gro upCollection.java:103)
at org.jivesoftware.openfire.group.GroupCollection$UserIterator.hasNext(GroupColle ction.java:66)
at org.jivesoftware.openfire.admin.group_002dsummary_jsp._jspService(group_002dsum mary_jsp.java:209)
at org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:97)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:820)
at org.mortbay.jetty.servlet.ServletHolder.handle(ServletHolder.java:487)
at org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.ja va:1093)
at com.opensymphony.module.sitemesh.filter.PageFilter.parsePage(PageFilter.java:11 8)
at com.opensymphony.module.sitemesh.filter.PageFilter.doFilter(PageFilter.java:52)
at org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.ja va:1084)
at org.jivesoftware.util.LocaleFilter.doFilter(LocaleFilter.java:66)
at org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.ja va:1084)
at org.jivesoftware.util.SetCharacterEncodingFilter.doFilter(SetCharacterEncodingF ilter.java:42)
at org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.ja va:1084)
at org.jivesoftware.admin.PluginFilter.doFilter(PluginFilter.java:70)
at org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.ja va:1084)
at org.jivesoftware.admin.AuthCheckFilter.doFilter(AuthCheckFilter.java:99)
at org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.ja va:1084)
at org.mortbay.jetty.servlet.ServletHandler.handle(ServletHandler.java:360)
at org.mortbay.jetty.security.SecurityHandler.handle(SecurityHandler.java:216)
at org.mortbay.jetty.servlet.SessionHandler.handle(SessionHandler.java:181)
at org.mortbay.jetty.handler.ContextHandler.handle(ContextHandler.java:726)
at org.mortbay.jetty.webapp.WebAppContext.handle(WebAppContext.java:405)
at org.mortbay.jetty.handler.ContextHandlerCollection.handle(ContextHandlerCollect ion.java:206)
at org.mortbay.jetty.handler.HandlerCollection.handle(HandlerCollection.java:114)
at org.mortbay.jetty.handler.HandlerWrapper.handle(HandlerWrapper.java:152)
at org.mortbay.jetty.Server.handle(Server.java:324)
at org.mortbay.jetty.HttpConnection.handleRequest(HttpConnection.java:505)
at org.mortbay.jetty.HttpConnection$RequestHandler.headerComplete(HttpConnection.j ava:829)
at org.mortbay.jetty.HttpParser.parseNext(HttpParser.java:514)
at org.mortbay.jetty.HttpParser.parseAvailable(HttpParser.java:211)
at org.mortbay.jetty.HttpConnection.handle(HttpConnection.java:380)
at org.mortbay.io.nio.SelectChannelEndPoint.run(SelectChannelEndPoint.java:395)
at org.mortbay.thread.QueuedThreadPool$PoolThread.run(QueuedThreadPool.java:488)
2008.08.11 13:09:49 [org.jivesoftware.openfire.ldap.LdapGroupProvider.populateGroups(LdapGroupProvi der.java:683)
]
java.lang.NullPointerException
at org.jivesoftware.openfire.ldap.LdapGroupProvider.populateGroups(LdapGroupProvid er.java:674)
at org.jivesoftware.openfire.ldap.LdapGroupProvider.getGroup(LdapGroupProvider.jav a:100)
at org.jivesoftware.openfire.group.GroupManager.getGroup(GroupManager.java:205)
at org.jivesoftware.openfire.group.GroupCollection$UserIterator.getNextElement(Gro upCollection.java:103)
at org.jivesoftware.openfire.group.GroupCollection$UserIterator.hasNext(GroupColle ction.java:66)
at org.jivesoftware.openfire.admin.group_002dsummary_jsp._jspService(group_002dsum mary_jsp.java:209)
at org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:97)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:820)
at org.mortbay.jetty.servlet.ServletHolder.handle(ServletHolder.java:487)
at org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.ja va:1093)
at com.opensymphony.module.sitemesh.filter.PageFilter.parsePage(PageFilter.java:11 8)
at com.opensymphony.module.sitemesh.filter.PageFilter.doFilter(PageFilter.java:52)
at org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.ja va:1084)
at org.jivesoftware.util.LocaleFilter.doFilter(LocaleFilter.java:66)
at org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.ja va:1084)
at org.jivesoftware.util.SetCharacterEncodingFilter.doFilter(SetCharacterEncodingF ilter.java:42)
at org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.ja va:1084)
at org.jivesoftware.admin.PluginFilter.doFilter(PluginFilter.java:70)
at org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.ja va:1084)
at org.jivesoftware.admin.AuthCheckFilter.doFilter(AuthCheckFilter.java:99)
at org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.ja va:1084)
at org.mortbay.jetty.servlet.ServletHandler.handle(ServletHandler.java:360)
at org.mortbay.jetty.security.SecurityHandler.handle(SecurityHandler.java:216)
at org.mortbay.jetty.servlet.SessionHandler.handle(SessionHandler.java:181)
at org.mortbay.jetty.handler.ContextHandler.handle(ContextHandler.java:726)
at org.mortbay.jetty.webapp.WebAppContext.handle(WebAppContext.java:405)
at org.mortbay.jetty.handler.ContextHandlerCollection.handle(ContextHandlerCollect ion.java:206)
at org.mortbay.jetty.handler.HandlerCollection.handle(HandlerCollection.java:114)
at org.mortbay.jetty.handler.HandlerWrapper.handle(HandlerWrapper.java:152)
at org.mortbay.jetty.Server.handle(Server.java:324)
at org.mortbay.jetty.HttpConnection.handleRequest(HttpConnection.java:505)
at org.mortbay.jetty.HttpConnection$RequestHandler.headerComplete(HttpConnection.j ava:829)
at org.mortbay.jetty.HttpParser.parseNext(HttpParser.java:514)
at org.mortbay.jetty.HttpParser.parseAvailable(HttpParser.java:211)
at org.mortbay.jetty.HttpConnection.handle(HttpConnection.java:380)
at org.mortbay.io.nio.SelectChannelEndPoint.run(SelectChannelEndPoint.java:395)
at org.mortbay.thread.QueuedThreadPool$PoolThread.run(QueuedThreadPool.java:488)
2008.08.11 13:09:49 [org.jivesoftware.openfire.ldap.LdapGroupProvider.populateGroups(LdapGroupProvi der.java:683)
]
java.lang.NullPointerException
at org.jivesoftware.openfire.ldap.LdapGroupProvider.populateGroups(LdapGroupProvid er.java:674)
at org.jivesoftware.openfire.ldap.LdapGroupProvider.getGroup(LdapGroupProvider.jav a:100)
at org.jivesoftware.openfire.group.GroupManager.getGroup(GroupManager.java:205)
at org.jivesoftware.openfire.group.GroupCollection$UserIterator.getNextElement(Gro upCollection.java:103)
at org.jivesoftware.openfire.group.GroupCollection$UserIterator.hasNext(GroupColle ction.java:66)
at org.jivesoftware.openfire.admin.group_002dsummary_jsp._jspService(group_002dsum mary_jsp.java:209)
at org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:97)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:820)
at org.mortbay.jetty.servlet.ServletHolder.handle(ServletHolder.java:487)
at org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.ja va:1093)
at com.opensymphony.module.sitemesh.filter.PageFilter.parsePage(PageFilter.java:11 8)
at com.opensymphony.module.sitemesh.filter.PageFilter.doFilter(PageFilter.java:52)
at org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.ja va:1084)
at org.jivesoftware.util.LocaleFilter.doFilter(LocaleFilter.java:66)
at org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.ja va:1084)
at org.jivesoftware.util.SetCharacterEncodingFilter.doFilter(SetCharacterEncodingF ilter.java:42)
at org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.ja va:1084)
at org.jivesoftware.admin.PluginFilter.doFilter(PluginFilter.java:70)
at org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.ja va:1084)
at org.jivesoftware.admin.AuthCheckFilter.doFilter(AuthCheckFilter.java:99)
at org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.ja va:1084)
at org.mortbay.jetty.servlet.ServletHandler.handle(ServletHandler.java:360)
at org.mortbay.jetty.security.SecurityHandler.handle(SecurityHandler.java:216)
at org.mortbay.jetty.servlet.SessionHandler.handle(SessionHandler.java:181)
at org.mortbay.jetty.handler.ContextHandler.handle(ContextHandler.java:726)
at org.mortbay.jetty.webapp.WebAppContext.handle(WebAppContext.java:405)
at org.mortbay.jetty.handler.ContextHandlerCollection.handle(ContextHandlerCollect ion.java:206)
at org.mortbay.jetty.handler.HandlerCollection.handle(HandlerCollection.java:114)
at org.mortbay.jetty.handler.HandlerWrapper.handle(HandlerWrapper.java:152)
at org.mortbay.jetty.Server.handle(Server.java:324)
at org.mortbay.jetty.HttpConnection.handleRequest(HttpConnection.java:505)
at org.mortbay.jetty.HttpConnection$RequestHandler.headerComplete(HttpConnection.j ava:829)
at org.mortbay.jetty.HttpParser.parseNext(HttpParser.java:514)
at org.mortbay.jetty.HttpParser.parseAvailable(HttpParser.java:211)
at org.mortbay.jetty.HttpConnection.handle(HttpConnection.java:380)
at org.mortbay.io.nio.SelectChannelEndPoint.run(SelectChannelEndPoint.java:395)
at org.mortbay.thread.QueuedThreadPool$PoolThread.run(QueuedThreadPool.java:488)
2008.08.11 13:09:49 [org.jivesoftware.openfire.ldap.LdapGroupProvider.populateGroups(LdapGroupProvi der.java:683)
]
java.lang.NullPointerException
at org.jivesoftware.openfire.ldap.LdapGroupProvider.populateGroups(LdapGroupProvid er.java:674)
at org.jivesoftware.openfire.ldap.LdapGroupProvider.getGroup(LdapGroupProvider.jav a:100)
at org.jivesoftware.openfire.group.GroupManager.getGroup(GroupManager.java:205)
at org.jivesoftware.openfire.group.GroupCollection$UserIterator.getNextElement(Gro upCollection.java:103)
at org.jivesoftware.openfire.group.GroupCollection$UserIterator.hasNext(GroupColle ction.java:66)
at org.jivesoftware.openfire.admin.group_002dsummary_jsp._jspService(group_002dsum mary_jsp.java:209)
at org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:97)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:820)
at org.mortbay.jetty.servlet.ServletHolder.handle(ServletHolder.java:487)
at org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.ja va:1093)
at com.opensymphony.module.sitemesh.filter.PageFilter.parsePage(PageFilter.java:11 8)
at com.opensymphony.module.sitemesh.filter.PageFilter.doFilter(PageFilter.java:52)
at org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.ja va:1084)
at org.jivesoftware.util.LocaleFilter.doFilter(LocaleFilter.java:66)
at org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.ja va:1084)
at org.jivesoftware.util.SetCharacterEncodingFilter.doFilter(SetCharacterEncodingF ilter.java:42)
at org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.ja va:1084)
at org.jivesoftware.admin.PluginFilter.doFilter(PluginFilter.java:70)
at org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.ja va:1084)
at org.jivesoftware.admin.AuthCheckFilter.doFilter(AuthCheckFilter.java:99)
at org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.ja va:1084)
at org.mortbay.jetty.servlet.ServletHandler.handle(ServletHandler.java:360)
at org.mortbay.jetty.security.SecurityHandler.handle(SecurityHandler.java:216)
at org.mortbay.jetty.servlet.SessionHandler.handle(SessionHandler.java:181)
at org.mortbay.jetty.handler.ContextHandler.handle(ContextHandler.java:726)
at org.mortbay.jetty.webapp.WebAppContext.handle(WebAppContext.java:405)
at org.mortbay.jetty.handler.ContextHandlerCollection.handle(ContextHandlerCollect ion.java:206)
at org.mortbay.jetty.handler.HandlerCollection.handle(HandlerCollection.java:114)
at org.mortbay.jetty.handler.HandlerWrapper.handle(HandlerWrapper.java:152)
at org.mortbay.jetty.Server.handle(Server.java:324)
at org.mortbay.jetty.HttpConnection.handleRequest(HttpConnection.java:505)
at org.mortbay.jetty.HttpConnection$RequestHandler.headerComplete(HttpConnection.j ava:829)
at org.mortbay.jetty.HttpParser.parseNext(HttpParser.java:514)
at org.mortbay.jetty.HttpParser.parseAvailable(HttpParser.java:211)
at org.mortbay.jetty.HttpConnection.handle(HttpConnection.java:380)
at org.mortbay.io.nio.SelectChannelEndPoint.run(SelectChannelEndPoint.java:395)
at org.mortbay.thread.QueuedThreadPool$PoolThread.run(QueuedThreadPool.java:488)
2008.08.11 13:09:49 [org.jivesoftware.openfire.ldap.LdapGroupProvider.populateGroups(LdapGroupProvi der.java:683)
]
java.lang.NullPointerException
at org.jivesoftware.openfire.ldap.LdapGroupProvider.populateGroups(LdapGroupProvid er.java:674)
at org.jivesoftware.openfire.ldap.LdapGroupProvider.getGroup(LdapGroupProvider.jav a:100)
at org.jivesoftware.openfire.group.GroupManager.getGroup(GroupManager.java:205)
at org.jivesoftware.openfire.group.GroupCollection$UserIterator.getNextElement(Gro upCollection.java:103)
at org.jivesoftware.openfire.group.GroupCollection$UserIterator.hasNext(GroupColle ction.java:66)
at org.jivesoftware.openfire.admin.group_002dsummary_jsp._jspService(group_002dsum mary_jsp.java:209)
at org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:97)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:820)
at org.mortbay.jetty.servlet.ServletHolder.handle(ServletHolder.java:487)
at org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.ja va:1093)
at com.opensymphony.module.sitemesh.filter.PageFilter.parsePage(PageFilter.java:11 8)
at com.opensymphony.module.sitemesh.filter.PageFilter.doFilter(PageFilter.java:52)
at org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.ja va:1084)
at org.jivesoftware.util.LocaleFilter.doFilter(LocaleFilter.java:66)
at org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.ja va:1084)
at org.jivesoftware.util.SetCharacterEncodingFilter.doFilter(SetCharacterEncodingF ilter.java:42)
at org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.ja va:1084)
at org.jivesoftware.admin.PluginFilter.doFilter(PluginFilter.java:70)
at org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.ja va:1084)
at org.jivesoftware.admin.AuthCheckFilter.doFilter(AuthCheckFilter.java:99)
at org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.ja va:1084)
at org.mortbay.jetty.servlet.ServletHandler.handle(ServletHandler.java:360)
at org.mortbay.jetty.security.SecurityHandler.handle(SecurityHandler.java:216)
at org.mortbay.jetty.servlet.SessionHandler.handle(SessionHandler.java:181)
at org.mortbay.jetty.handler.ContextHandler.handle(ContextHandler.java:726)
at org.mortbay.jetty.webapp.WebAppContext.handle(WebAppContext.java:405)
at org.mortbay.jetty.handler.ContextHandlerCollection.handle(ContextHandlerCollect ion.java:206)
at org.mortbay.jetty.handler.HandlerCollection.handle(HandlerCollection.java:114)
at org.mortbay.jetty.handler.HandlerWrapper.handle(HandlerWrapper.java:152)
at org.mortbay.jetty.Server.handle(Server.java:324)
at org.mortbay.jetty.HttpConnection.handleRequest(HttpConnection.java:505)
at org.mortbay.jetty.HttpConnection$RequestHandler.headerComplete(HttpConnection.j ava:829)
at org.mortbay.jetty.HttpParser.parseNext(HttpParser.java:514)
at org.mortbay.jetty.HttpParser.parseAvailable(HttpParser.java:211)
at org.mortbay.jetty.HttpConnection.handle(HttpConnection.java:380)
at org.mortbay.io.nio.SelectChannelEndPoint.run(SelectChannelEndPoint.java:395)
at org.mortbay.thread.QueuedThreadPool$PoolThread.run(QueuedThreadPool.java:488)
2008.08.11 13:09:50 [org.jivesoftware.openfire.roster.Roster.(Roster.java:177)
] Groups ([ASC Technology Services Office]) include non-existent username (jmertens)
2008.08.11 13:09:50 [org.jivesoftware.openfire.roster.Roster.(Roster.java:177)
] Groups ([ASC Technology Services Office]) include non-existent username (tgreicius2)
2008.08.11 13:09:50 [org.jivesoftware.openfire.roster.Roster.(Roster.java:177)
] Groups ([ASC Advising]) include non-existent username (tadvisor)
2008.08.11 13:09:51 [org.jivesoftware.openfire.roster.Roster.(Roster.java:177)
] Groups ([ASC Technology Services Office]) include non-existent username (jmertens)
2008.08.11 13:09:51 [org.jivesoftware.openfire.roster.Roster.(Roster.java:177)
] Groups ([ASC Technology Services Office]) include non-existent username (tgreicius2)
2008.08.11 13:09:51 [org.jivesoftware.openfire.roster.Roster.(Roster.java:177)
] Groups ([ASC Technology Services Office]) include non-existent username (jmertens)
2008.08.11 13:09:51 [org.jivesoftware.openfire.roster.Roster.(Roster.java:177)
] Groups ([ASC Advising]) include non-existent username (tadvisor)
2008.08.11 13:09:51 [org.jivesoftware.openfire.roster.Roster.(Roster.java:177)
] Groups ([ASC Technology Services Office]) include non-existent username (tgreicius2)
2008.08.11 13:09:51 [org.jivesoftware.openfire.roster.Roster.(Roster.java:177)
] Groups ([ASC Advising]) include non-existent username (tadvisor)

NO_MESSAGES_OR_FRIEN · August 11, 2008, 5:57pm

My guess is that the user accoun has not fully synced to the openfire server yet. Try clearing the Openfire caches. And possibly restarting the server.

Andy_Greicius · August 11, 2008, 5:59pm

Restarted four times now since this a.m. and problem persists…

NO_MESSAGES_OR_FRIEN · August 11, 2008, 6:54pm

Color me confused… You marked this as answered but the posts by you impy it is not. Has something changed?

Daniel_Costello · August 26, 2009, 2:56pm

I have this same problem with only 1 user. If a solution was discovered, I’d be very interested in hearing it!! Thanks!

Dan

NO_MESSAGES_OR_FRIEN · September 16, 2009, 6:18pm

I was able to replicate this by having the security group that was used for the filter in a different parent OU than the users. Once I moved the security group to the top OU that contained all the OUs containing the user CNs the problem went away.

Telogical_Systems · November 5, 2009, 5:27pm

This started happening to me today. All our users are in the same OU, and the security group hasn’t changed, but now all new users are having the exact problems listed here.

Telogical_Systems · November 5, 2009, 5:42pm

Debug logs –

2009.11.05 11:39:18 LdapManager: User DN based on username ‘stest2’ not found.
2009.11.05 11:39:18 LdapManager: Exception thrown when searching for userDN based on username 'stest2’
org.jivesoftware.openfire.user.UserNotFoundException: Username stest2 not found
at org.jivesoftware.openfire.ldap.LdapManager.findUserDN(LdapManager.java:711)
at org.jivesoftware.openfire.ldap.LdapManager.findUserDN(LdapManager.java:637)
at org.jivesoftware.openfire.ldap.LdapUserProvider.loadUser(LdapUserProvider.java: 80)
at org.jivesoftware.openfire.user.UserManager.getUser(UserManager.java:213)
at org.jivesoftware.openfire.user.UserNameManager.getUserName(UserNameManager.java :98)
at org.jivesoftware.openfire.user.UserNameManager.getUserName(UserNameManager.java :79)
at org.jivesoftware.openfire.roster.Roster.(Roster.java:169)
at org.jivesoftware.openfire.roster.RosterManager.getRoster(RosterManager.java:86)
at org.jivesoftware.openfire.handler.PresenceUpdateHandler.broadcastUpdate(Presenc eUpdateHandler.java:282)
at org.jivesoftware.openfire.handler.PresenceUpdateHandler.process(PresenceUpdateH andler.java:124)
at org.jivesoftware.openfire.handler.PresenceUpdateHandler.process(PresenceUpdateH andler.java:112)
at org.jivesoftware.openfire.handler.PresenceUpdateHandler.process(PresenceUpdateH andler.java:176)
at org.jivesoftware.openfire.PresenceRouter.handle(PresenceRouter.java:134)
at org.jivesoftware.openfire.PresenceRouter.route(PresenceRouter.java:70)
at org.jivesoftware.openfire.spi.PacketRouterImpl.route(PacketRouterImpl.java:76)
at org.jivesoftware.openfire.net.StanzaHandler.processPresence(StanzaHandler.java: 337)
at org.jivesoftware.openfire.net.ClientStanzaHandler.processPresence(ClientStanzaH andler.java:85)
at org.jivesoftware.openfire.net.StanzaHandler.process(StanzaHandler.java:254)
at org.jivesoftware.openfire.net.StanzaHandler.process(StanzaHandler.java:176)
at org.jivesoftware.openfire.nio.ConnectionHandler.messageReceived(ConnectionHandl er.java:133)

PaSt · July 22, 2011, 7:40pm

I have specially made an account and logged in just to provide a possible solution to this issue. I have just received this issue and quickly resolved it. I know this is an old topic and I’d hate to bring this back to life, but I see that there might still be an unsolved problem

I have noticed that OpenFire does not contain certain symbols in their naming convention. So for those that have something like my disabled/gone shown below, you will probably get the same error I received for those ***within ***that OU (Organizational Unit).

You will get * Note: Remote users or entities should accept presence subscriptions automatically. and have those users within that OU appear to be blacked out. If you try to log in, with those in that OU in Spark, you might get that Invalid Username or Password error.

So the answer to my problem was simply change the name on the OU that has that error. Instead of Accounting/HR I changed it to Accounting & HR, which apparently worked. I left Disable/Gone alone due to the fact that those are employees who no longer work at the company anyways. I hope this helps others! enjoy and rep up! (that’s if this is the same issues you have)

wroot · July 23, 2011, 9:25am

Thanks for sharing this

Paul_McCarty · August 5, 2011, 9:49pm

I think you’re running in to restrictions on which characters are allowed in the node (pre-@) portion of a JID. They must be passed around escaped behind the scenes, then translated back in to normal characters before being displayed to users, much like HTML entities or double quotes in a Java string, for example.

@ must become \40, " " (an space) becomes \20 as I recall, and there are a few others.

“Bob” logging in to a server named “test.com” becomes "Bob@test.com" as far as XMPP is concerned, so if you try to use an email address like "Bob@school.edu" as the user name it either becomes "Bob@school.edu@test.com", which is not allowed, or it is interpreted as Bob *who has an XMPP account on *school.edu, and an s-to-s connection is attempted with school.edu, which may not even be running an XMPP server.

The user name in that case should be “Bob\40school.edu”. A standards-compliant client should interpret that as "Bob@school.edu" before displaying it to the user.

As the “*Note” message says, Openfire thinks those users belong to another server.

See:

http://xmpp.org/extensions/xep-0106.html

Trent_Despain · February 19, 2015, 7:09pm

In case anyone searches this and doesn’t find anything above to solve the issue, for us it turns out the problem was because of the path to the object in Active Directory being changed.

We recently had someone move the user’s object in AD from one folder to another, and then deleting the old folder. I simply searched for the user and clicked and dragged him to another folder in AD, and that fixed it for us.