NullPointerException opening subforum "Openfire Support "

Hi,

since this morning (UTC+2) I get only an exception when opening this URL:

http://www.igniterealtime.org/forum/forum.jspa?forumID=40

( Ignite Realtime Forums » Support » Openfire (formerly Wildfire) Support )

An error in the system has occurred. Please contact the system administrator if the problem persists. type: java.lang.NullPointerException java.lang.NullPointerException
     at com.jivesoftware.forum.proxy.ForumMessageProxy.getUser(ForumMessageProxy.java:120)
     at _jsp._viewforum__jsp._jspService(_viewforum__jsp.java:991)
     at com.caucho.jsp.JavaPage.service(JavaPage.java:60)
     at com.caucho.jsp.Page.pageservice(Page.java:579)
     at com.caucho.server.dispatch.PageFilterChain.doFilter(PageFilterChain.java:159)
     at com.caucho.server.webapp.DispatchFilterChain.doFilter(DispatchFilterChain.java:115)
     at com.caucho.server.dispatch.ServletInvocation.service(ServletInvocation.java:208)
     at com.caucho.server.webapp.RequestDispatcherImpl.forward(RequestDispatcherImpl.java:268)
     at com.caucho.server.webapp.RequestDispatcherImpl.forward(RequestDispatcherImpl.java:106)
     at com.opensymphony.webwork.dispatcher.ServletDispatcherResult.doExecute(ServletDispatcherResult.java:114)
     at com.jivesoftware.base.util.webwork.ServletDispatcherResult.doDefaultExecute(ServletDispatcherResult.java:126)
     at com.jivesoftware.base.util.webwork.ServletDispatcherResult.doExecute(ServletDispatcherResult.java:112)
     at com.opensymphony.webwork.dispatcher.WebWorkResultSupport.execute(WebWorkResultSupport.java:143)
     at com.opensymphony.xwork.DefaultActionInvocation.executeResult(DefaultActionInvocation.java:311)
     at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:206)
     at com.opensymphony.xwork.interceptor.AroundInterceptor.intercept(AroundInterceptor.java:31)
     at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:188)
     at com.opensymphony.xwork.interceptor.AroundInterceptor.intercept(AroundInterceptor.java:31)
     at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:188)
     at com.jivesoftware.forum.action.ForumFilterInterceptor.intercept(ForumFilterInterceptor.java:41)
     at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:188)
     at com.jivesoftware.base.action.interceptor.FlashInterceptor.intercept(FlashInterceptor.java:40)
     at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:188)
     at com.opensymphony.xwork.interceptor.DefaultWorkflowInterceptor.doIntercept(DefaultWorkflowInterceptor.java:168)
     at com.opensymphony.xwork.interceptor.MethodFilterInterceptor.intercept(MethodFilterInterceptor.java:86)
     at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:188)
     at com.opensymphony.xwork.validator.ValidationInterceptor.doIntercept(ValidationInterceptor.java:115)
     at com.opensymphony.xwork.interceptor.MethodFilterInterceptor.intercept(MethodFilterInterceptor.java:86)
     at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:188)
     at com.opensymphony.xwork.interceptor.AroundInterceptor.intercept(AroundInterceptor.java:31)
     at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:188)
     at com.jivesoftware.base.action.interceptor.JiveObjectLoaderInterceptor.intercept(JiveObjectLoaderInterceptor.java:55)
     at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:188)
     at com.opensymphony.xwork.interceptor.AroundInterceptor.intercept(AroundInterceptor.java:31)
     at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:188)
     at com.opensymphony.xwork.interceptor.AroundInterceptor.intercept(AroundInterceptor.java:31)
     at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:188)
     at com.opensymphony.webwork.interceptor.FileUploadInterceptor.intercept(FileUploadInterceptor.java:171)
     at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:188)
     at com.jivesoftware.base.action.interceptor.JiveLoginInterceptor.intercept(JiveLoginInterceptor.java:41)
     at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:188)
     at com.opensymphony.xwork.interceptor.AroundInterceptor.intercept(AroundInterceptor.java:31)
     at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:188)
     at com.opensymphony.xwork.interceptor.AroundInterceptor.intercept(AroundInterceptor.java:31)
     at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:188)
     at com.opensymphony.xwork.interceptor.I18nInterceptor.intercept(I18nInterceptor.java:151)
     at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:188)
     at com.opensymphony.xwork.interceptor.AroundInterceptor.intercept(AroundInterceptor.java:31)
     at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:188)
     at com.jivesoftware.forum.action.ForumsInterceptor.intercept(ForumsInterceptor.java:183)
     at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:188)
     at com.jivesoftware.base.action.interceptor.AuthInterceptor.intercept(AuthInterceptor.java:44)
     at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:188)
     at com.jivesoftware.forum.action.LocaleInterceptor.intercept(LocaleInterceptor.java:94)
     at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:188)
     at com.opensymphony.xwork.interceptor.AroundInterceptor.intercept(AroundInterceptor.java:31)
     at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:188)
     at com.opensymphony.xwork.interceptor.AroundInterceptor.intercept(AroundInterceptor.java:31)
     at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:188)
     at com.opensymphony.xwork.interceptor.ExceptionMappingInterceptor.intercept(ExceptionMappingInterceptor.java:186)
     at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:188)
     at com.opensymphony.xwork.DefaultActionProxy.execute(DefaultActionProxy.java:113)
     at com.opensymphony.webwork.dispatcher.DispatcherUtils.serviceAction(DispatcherUtils.java:225)
     at com.opensymphony.webwork.dispatcher.FilterDispatcher.doFilter(FilterDispatcher.java:202)
     at com.jivesoftware.base.action.util.JiveFilterDispatcher.doFilter(JiveFilterDispatcher.java:54)
     at com.caucho.server.dispatch.FilterFilterChain.doFilter(FilterFilterChain.java:70)
     at com.jivesoftware.util.SetResponseCharacterEncodingFilter.doFilter(SetResponseCharacterEncodingFilter.java:56)
     at com.caucho.server.dispatch.FilterFilterChain.doFilter(FilterFilterChain.java:70)
     at com.opensymphony.module.sitemesh.filter.PageFilter.parsePage(PageFilter.java:118)
     at com.opensymphony.module.sitemesh.filter.PageFilter.doFilter(PageFilter.java:52)
     at com.caucho.server.dispatch.FilterFilterChain.doFilter(FilterFilterChain.java:70)
     at com.jivesoftware.base.util.webwork.JiveActionContextCleanUp.doFilter(JiveActionContextCleanUp.java:63)
     at com.caucho.server.dispatch.FilterFilterChain.doFilter(FilterFilterChain.java:70)
     at com.jivesoftware.base.stats.ReadStatsFilter.doFilter(ReadStatsFilter.java:80)
     at com.caucho.server.dispatch.FilterFilterChain.doFilter(FilterFilterChain.java:70)
     at com.jivesoftware.base.PresenceFilter.doFilter(PresenceFilter.java:105)
     at com.caucho.server.dispatch.FilterFilterChain.doFilter(FilterFilterChain.java:70)
     at com.jivesoftware.util.SetRequestCharacterEncodingFilter.doFilter(SetRequestCharacterEncodingFilter.java:72)
     at com.caucho.server.dispatch.FilterFilterChain.doFilter(FilterFilterChain.java:70)
     at com.jivesoftware.base.util.MaintenanceFilter.doFilter(MaintenanceFilter.java:83)
     at com.caucho.server.dispatch.FilterFilterChain.doFilter(FilterFilterChain.java:70)
     at com.jivesoftware.forum.upgrade.UpgradeFilter.doFilter(UpgradeFilter.java:46)
     at com.caucho.server.dispatch.FilterFilterChain.doFilter(FilterFilterChain.java:70)
     at com.jivesoftware.base.util.ApplicationInitializedFilter.doFilter(ApplicationInitializedFilter.java:66)
     at com.caucho.server.dispatch.FilterFilterChain.doFilter(FilterFilterChain.java:70)
     at com.caucho.server.cache.CacheFilterChain.doFilter(CacheFilterChain.java:175)
     at com.caucho.server.webapp.WebAppFilterChain.doFilter(WebAppFilterChain.java:163)
     at com.caucho.server.dispatch.ServletInvocation.service(ServletInvocation.java:208)
     at com.caucho.server.hmux.HmuxRequest.handleRequest(HmuxRequest.java:396)
     at com.caucho.server.port.TcpConnection.run(TcpConnection.java:363)
     at com.caucho.util.ThreadPool.runTasks(ThreadPool.java:490)
     at com.caucho.util.ThreadPool.run(ThreadPool.java:423)
     at java.lang.Thread.run(Thread.java:619)

I am also seeing this problem, although it seems like it has been happening for several days for me…

Thanks for letting us know. We’'re working on fixing the problem.

Thanks,

Greg

Something has changed…now I see this:

http://www-users.rwth-aachen.de/Martin.Weusten/upload/openfire_support.jpg (1280x977px, 75kb)

Coolcat

Seems to work again, thx.

Hi,

you can usually view the forum except the first threads if you open http://www.igniterealtime.org/forum/forum.jspa?forumID=40&start=5 (start=5 == skip the first 5 threads), this works fine as usually only one thread is broken. Posting replies moves the broken thread down, so one needs to skip more threads.

LG

and again…

An error in the system has occurred. Please contact the system administrator if the problem persists.

type: java.lang.NullPointerException

java.lang.NullPointerException

currently

http://www.igniterealtime.org/forum/forum.jspa?forumID=40&start=11

works.

Coolcat

I’'m seeing the same thing in the Asterisk-IM group as well.

I am having this issue again on page 2 of the “Openfire Support”:

http://www.igniterealtime.org/forum/forum.jspa?forumID=40&start=25

Any idea what’'s going on?

It looks like it is resolved now, but I’'m not sure what happened this time. Please let us know if you see this again.

It’'s doing it again (or still doing it) in the Asterisk-IM support group.

Ok, we’'re on it. Thanks!

I still see it in the Openfire Support forum:

http://www.igniterealtime.org/forum/forum.jspa?forumID=40&start=25

Any hints how it was fixed? TIA-