Odd Openfire Issue

Openfire Openfire Support
1

I deemed this an Openfire Server issue, as opposed to a Spark client issue, because I can replicate it on any machine running Spark.

For some reason my user account cannot be seen by the rest of the people on the server chatting nor do I receive any updates to my client when a new user logs on. I have no problems chatting with people or inviting them to conference rooms, etc. I’‘m just “invisible” to them. I’'ve done a check and nobody else is having this issue.

I’'m running the new Openfire 3.3 with Spark 2.5.2 and I pull my user information from a Novell eDirectory/LDAP repository and my account is set up as an admin.

At this point I’'m just looking for someone to point me in the right direction so I can figure out what the issues are here.

Thanks.

Jason Manous

2

I you look at connected users in the Openfire console, can you see that you’'re logged in?

3

Yes, I’‘m logged in and can participate in chat sessions so long as I’'m the one who starts them.

4

Is your user ID part of a group which has its roster shared with everyone including members of other groups?

5

Yes it is.