Offline users and groups don't display in Spark

Openfire Openfire Support
1

I have Openfire 3.7 working with Active Directory. All the users and groups show up in the admin. I set up sharing for the groups so that all users can see them.

When I log in using Spark, I don’t see any offline users or groups. I can log in as two different users from different Spark clients and chat fine. Is there something that I am missing to enable all offline users and groups to show up?

2

By default, the Spark client does not sho offline users. It’s an opition in the contact menue. Do you use Spark 2.5.8 or 2.6.0 rc2 ?

3

Thank you for your reply. I use Spark 2.5.8. In Contacts menu regarding groups is “Show Empty Groups” and “Group Offline Users”, but that doesn’t address my issue.

4

Now I am using 2.6.0 rc2. There is an option for showing offline users. However, with version 2.5.8, offline users showed by default. The production Openfire/Spark system that I am using does not have a hook into AD, but uses users and groups that are setup in the admin.

The development server that I have is using AD for users and groups. I can see all the groups (have shared them with all users) and users in the admin, but the list of offline users and no groups show when I log in to the Spark 2.6.0 rc2, even after selecting ‘show offline users’.