I have a customer running Openfire 4.4.1 on Windows 2012 server with the embedded database. There’s two groups, CT and PT. The PT group always works, but the CT group stops functioning periodically. Suddenly everyone in the CT group shows offline, while the PT group works correctly. Everything looks fine in the web interface, but the group will not start working again until the service is restarted.
I don’t yet have good information from the customer about how often this happens, but I believe that it’s frequent. I’ve asked them to monitor the issue closely and to report back to me. Until then, anybody have any ideas on the issue with what I know so far?