f i understand correctly, askari, you are trying to allow public access to your internal >>Jive Server.
You will need to open ports on your firewall. Specifically:
TCP 5222 (default port)
TCP 5223 (SSL connections if you are allowing them).
Once this is done, people outside your firewall can connect to your Jive Server, using >>the registered DNS name of your server and those ports.
Clarification… He will have to probably FORWARD ports 5222/5223 not just open them … I’'m not sure what his f/w software/hardware is but his f/w will have to move traffic to and from that internal server.
You are correct. I was assuming he already had a conduit or access list configured for that server. IE: it already had public access, just not Jive Ports listening.