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Openfire 3.6.4 blank Roster


I just installed a new instance of Openfire (to test new version), but I ran into problems immediately…the roster is blank, even if I select “show offline groups, show offline users”, I still don’t see anything.


  • Centos 5.4 (2.6.18-164.10.1.el5 / i686)

  • Java 1.6.0_18 Sun Microsystems Inc. – Java HotSpot™ Server VM

  • MySQL 5.1.33-log

  • Director: Active Directory ( Win Server 2003)

  • Client: Pidgin || Spark


  • Directory -> Edit -> Groups : I can see all AD groups

  • Users/Groups -> Groups -> search by name -> select a group ->“All” -> [x] Share group with additional users -> (*) All Users

In the client, I can’t see neither the “All” group, nor any other user logged into the server (I can see them as “Sessions” in the server web GUI)

any idea how I can debug this?