using that script worked like a charm. NOW, my problem is that when I accept it in Spark client, it tells the webchat user that “We are unable to connect you to an agent. Please try back later.”. I can click ok and as it’s closing the window I can see the messages that I typed to the webchat user from the spark client. Any ideas?
I assume you are logged into the appropriate workgroup in the Fastpath tab in the Spark client? Since you said you have a couple of workgroups - make sure that you are signed into the same workgroup that you defined in the script above. I’ve hit my head against that wall a couple of times
Yeah I just double-checked. I can actually connect to the user on the spark client side, but the webchat side notifies the user that no one is available and disconnects even though I can see the webchat client receive messages from my spark client.
…and we have reached the limit of my knowledge / experience.
I’m only guessing at this point - in the workgroup settings page, I have the web authentication box unchecked. That’s about the only setting I can think of - short of firewall settings or something
HI frnds,
I am new in opensource and i have installed openfire for testing purpose and while accessing webhcat I am getting below error
ERROR:
HTTP ERROR 404
Problem accessing /webchat. Reason:
Not Found
Using openfire : 3.7.0
fastchat : 4.2.0
PLease help me out
Did you try the steps I outlined here? (may 26th post in this same thread):
H, Nathanc,
Thanks a lot man…
rgds,
GG
Hi Nathan,
Could you please elaborate in detail the steps of installing Fastpath Webchat plugin in OpenFire version 3.9.3?
My requirement is to have a web chat client which will interact with the OpenFire server.
I am stating what I have done in doing the same:
First I installed OpenFire version 3.9.3 which was successfull. I am able to login to the admin panel by visiting the link http://127.0.0.1:9090/
Then, I went to the “Available Plugins” list from under the “Plugins” menu and from there I tried to install “Fastpath Webchat” plugin version 4.0.0. A message showed that the plugin is successfully installed and it also appeared under the openfire/plugins folder on my server installation. But it never disappeared from the Available Plugins list, nor did it appear in the installed Plugins list. Then, I tried to access the Webchat plugin using the url http://127.0.0.1:9090/webchat as mentioned in the readme file but it never materialised. I also tried to follow the other instructions as mentioned in the readme file but nothing happened. You can view the readme file from http://www.igniterealtime.org/projects/openfire/plugins/webchat/readme.html
Could you please help me out in this case? I am in urgent need and will be truly grateful to you.