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Openfire 4.1.2 Missing Online Contacts

Having issues with users currently signed in to Openfire 4.1.2 and Spark 2.8.3.

Here is the situation:

On my Spark client, I see, lets say, 10 users online and a couple away.

However, on Openfire’s user summary (http://localhost:9090/user-summary.jsp) the online column shows three online users.

I log out of my Spark client and log back in. Now only those three users appear in my contact list.

If I double-click on a user in the list of offline users that I know is actually online, they get the message. I also get a message that they are offline and will receive it when they are online again.

This is very odd. I did see this once when I cleared all server cache options to try and solve a different issue. But I am not doing that now and am consistently seeing discrepancies in online users.

Couldn’t there would be some user “heartbeat” in place to see if someone is still online or not?

You are likely hitting the cache issue since 4.1.0. You can try the latest build with a fix, if you can tell what OS you use Openfire on.

Worth a try! I’m running Openfire on Windows 7 Ultimate 64-bit.

Here https://bamboo.igniterealtime.org/artifact/OPENFIRE-NIGHTLYWINDOWS2/shared/build -1/Project-Windows-distribution-files/op…

I applied the 4.1.3 build last night and it does seem to be fixed now. Thank you!