Our organization is setting up an OpenFire server in a stage environment to test before implementation. While doing the setup, however, we have come to an impasse with the Active Directory. During step one of the process, the Connection settings, we keep receiving the following error when we press ‘Test Settings’.:
Status: Error
Error
connecting to the LDAP server. Ensure that the directory server is
running at the specified host name and port and that a firewall is not
blocking access to the server.
We cannot seem to get past this error. AD integration is crucial to our being able to use OpenFire. Our server is STAG1, which has many server instances on it, one of which is STAGPDCV. It is on this instance that our Active Directory is, under the domain STAG-Protrans.corp. We have configured our staging Active Directory to be something like:
-STAG-Protrans.corp
Builtin
Corporate
IS
IT
HR
Domain Controllers
Operations
We created a user in the active directory, and assigned it to be members of both ‘Domain Users’ and ‘Administrators’. We then used the following in openfire setup:
ServerType:Active Directory
Host: STAGPDCV Port: 389
Base DN: cn=corporate, dc=STAG-Protrans, dc=corp
Administrator DN: <adminuser>
password: <admin user’s password>
The server firewalls are turned off, the port is open, yet we are still getting the error. Does anyone know what we are doing wrong here?
Thanks for the help!