We used to use Wildfire with PSi, but the server was unable to deal with the strain, so I was forced to upgrade to Openfire when transferring servers, however after installing this I couldn’t get PSi to connect, I have also tried a lot of other XMPP IM clients, when I use Spark it connects fine, the only problem with Spark is how resource heavy it is, and some of the computers we use here just aren’t up to the job, as well as one of our offsite locations drops its connection quite frequently.
The problem with the XMPP clients seems to be the same issue, which is “Not Authorized”, I have googled and searched support forums, but cannot seem to find a solution, the usernames and passwords are correct. Most of the settings are default however I have got the IM Gateway plugin installed and enabled. Any help would be much appreciated.
P.S I am very new to this as I did not do the previous install.
Thanks in advance,