Openfire configuration is failing

Hello,

I had Openfire on my server untill i wasn’t able to logon to the webinterface. I tried to reinstalled open fire, uninstall then reinstall. Server rebooted but it wouldn’t work.

Again did a server reboot, uninstall openfire, reboot server, install openfire and then it worked…for one day . Same problem, users cannot connect to spark and when I logon to the webinterface I’m getting the configuration page. So I tried to configured openfire again. This goes very slow. (the first time it’s much quicker). Configuration finished. After a few minutes I tried to connect again to the webinterface of openfire and again there is the configuration page

So I decided to install openfire on a different server. install openfire, configure openfire through the webinterface. Everything looked good. Till a few minutes later. I tried again to logon to the webinterface and again, there is the configuration page , configuration also goes very slow again…then when the configuration is finished and I try to logon to the webinterace I get an HTTP Error 500 problem accessing /index.jsp server error

It looks that my configuration cannot be saved or something screws up my configurations

Anybod any ideas ?

First server Windows 2008 Std

Second server Windows 2012 R2 std
Installing everything as an administrator

Openfire 4.0.2

Openfire console:

log4j:ERROR setFile(null,true) call failed.

java.io.FileNotFoundException: C:\Program Files\Openfire\bin…\logs\all.log (Access is denied)

at java.io.FileOutputStream.open0(Native Method)

at java.io.FileOutputStream.open(Unknown Source)

at java.io.FileOutputStream.(Unknown Source)

at java.io.FileOutputStream.(Unknown Source)

at org.apache.log4j.FileAppender.setFile(FileAppender.java:289)

at org.apache.log4j.RollingFileAppender.setFile(RollingFileAppender.java:167)

at org.apache.log4j.FileAppender.activateOptions(FileAppender.java:163)

at org.apache.log4j.config.PropertySetter.activate(PropertySetter.java:256)

at org.apache.log4j.xml.DOMConfigurator.parseAppender(DOMConfigurator.java:220)

at org.apache.log4j.xml.DOMConfigurator.findAppenderByName(DOMConfigurator.java:15 0)

at org.apache.log4j.xml.DOMConfigurator.findAppenderByReference(DOMConfigurator.ja va:163)

at org.apache.log4j.xml.DOMConfigurator.parseChildrenOfLoggerElement(DOMConfigurat or.java:425)

at org.apache.log4j.xml.DOMConfigurator.parseRoot(DOMConfigurator.java:394)

at org.apache.log4j.xml.DOMConfigurator.parse(DOMConfigurator.java:829)

at org.apache.log4j.xml.DOMConfigurator.doConfigure(DOMConfigurator.java:712)

at org.apache.log4j.xml.DOMConfigurator.doConfigure(DOMConfigurator.java:618)

at org.apache.log4j.helpers.OptionConverter.selectAndConfigure(OptionConverter.jav a:470)

at org.apache.log4j.LogManager.(LogManager.java:122)

at org.slf4j.impl.Log4jLoggerFactory.getLogger(Log4jLoggerFactory.java:66)

at org.slf4j.LoggerFactory.getLogger(LoggerFactory.java:277)

at org.slf4j.LoggerFactory.getLogger(LoggerFactory.java:288)

at org.jivesoftware.openfire.XMPPServer.(XMPPServer.java:103)

at sun.reflect.NativeConstructorAccessorImpl.newInstance0(Native Method)

at sun.reflect.NativeConstructorAccessorImpl.newInstance(Unknown Source)

at sun.reflect.DelegatingConstructorAccessorImpl.newInstance(Unknown Source)

at java.lang.reflect.Constructor.newInstance(Unknown Source)

at java.lang.Class.newInstance(Unknown Source)

at org.jivesoftware.openfire.starter.ServerStarter.start(ServerStarter.java:105)

at org.jivesoftware.openfire.starter.ServerStarter.main(ServerStarter.java:56)

at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)

at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)

at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)

at java.lang.reflect.Method.invoke(Unknown Source)

at com.exe4j.runtime.LauncherEngine.launch(Unknown Source)

at com.exe4j.runtime.WinLauncher.main(Unknown Source)

at com.install4j.runtime.launcher.WinLauncher.main(Unknown Source)

log4j:ERROR setFile(null,true) call failed.

java.io.FileNotFoundException: C:\Program Files\Openfire\bin…\logs\debug.log (Access is denied)

at java.io.FileOutputStream.open0(Native Method)

at java.io.FileOutputStream.open(Unknown Source)

at java.io.FileOutputStream.(Unknown Source)

at java.io.FileOutputStream.(Unknown Source)

at org.apache.log4j.FileAppender.setFile(FileAppender.java:289)

at org.apache.log4j.RollingFileAppender.setFile(RollingFileAppender.java:167)

at org.apache.log4j.FileAppender.activateOptions(FileAppender.java:163)

at org.apache.log4j.config.PropertySetter.activate(PropertySetter.java:256)

at org.apache.log4j.xml.DOMConfigurator.parseAppender(DOMConfigurator.java:220)

at org.apache.log4j.xml.DOMConfigurator.findAppenderByName(DOMConfigurator.java:15 0)

at org.apache.log4j.xml.DOMConfigurator.findAppenderByReference(DOMConfigurator.ja va:163)

at org.apache.log4j.xml.DOMConfigurator.parseChildrenOfLoggerElement(DOMConfigurat or.java:425)

at org.apache.log4j.xml.DOMConfigurator.parseRoot(DOMConfigurator.java:394)

at org.apache.log4j.xml.DOMConfigurator.parse(DOMConfigurator.java:829)

at org.apache.log4j.xml.DOMConfigurator.doConfigure(DOMConfigurator.java:712)

at org.apache.log4j.xml.DOMConfigurator.doConfigure(DOMConfigurator.java:618)

at org.apache.log4j.helpers.OptionConverter.selectAndConfigure(OptionConverter.jav a:470)

at org.apache.log4j.LogManager.(LogManager.java:122)

at org.slf4j.impl.Log4jLoggerFactory.getLogger(Log4jLoggerFactory.java:66)

at org.slf4j.LoggerFactory.getLogger(LoggerFactory.java:277)

at org.slf4j.LoggerFactory.getLogger(LoggerFactory.java:288)

at org.jivesoftware.openfire.XMPPServer.(XMPPServer.java:103)

at sun.reflect.NativeConstructorAccessorImpl.newInstance0(Native Method)

at sun.reflect.NativeConstructorAccessorImpl.newInstance(Unknown Source)

at sun.reflect.DelegatingConstructorAccessorImpl.newInstance(Unknown Source)

at java.lang.reflect.Constructor.newInstance(Unknown Source)

at java.lang.Class.newInstance(Unknown Source)

at org.jivesoftware.openfire.starter.ServerStarter.start(ServerStarter.java:105)

at org.jivesoftware.openfire.starter.ServerStarter.main(ServerStarter.java:56)

at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)

at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)

at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)

at java.lang.reflect.Method.invoke(Unknown Source)

at com.exe4j.runtime.LauncherEngine.launch(Unknown Source)

at com.exe4j.runtime.WinLauncher.main(Unknown Source)

at com.install4j.runtime.launcher.WinLauncher.main(Unknown Source)

log4j:ERROR setFile(null,true) call failed.

java.io.FileNotFoundException: C:\Program Files\Openfire\bin…\logs\info.log (Access is denied)

at java.io.FileOutputStream.open0(Native Method)

at java.io.FileOutputStream.open(Unknown Source)

at java.io.FileOutputStream.(Unknown Source)

at java.io.FileOutputStream.(Unknown Source)

at org.apache.log4j.FileAppender.setFile(FileAppender.java:289)

at org.apache.log4j.RollingFileAppender.setFile(RollingFileAppender.java:167)

at org.apache.log4j.FileAppender.activateOptions(FileAppender.java:163)

at org.apache.log4j.config.PropertySetter.activate(PropertySetter.java:256)

at org.apache.log4j.xml.DOMConfigurator.parseAppender(DOMConfigurator.java:220)

at org.apache.log4j.xml.DOMConfigurator.findAppenderByName(DOMConfigurator.java:15 0)

at org.apache.log4j.xml.DOMConfigurator.findAppenderByReference(DOMConfigurator.ja va:163)

at org.apache.log4j.xml.DOMConfigurator.parseChildrenOfLoggerElement(DOMConfigurat or.java:425)

at org.apache.log4j.xml.DOMConfigurator.parseRoot(DOMConfigurator.java:394)

at org.apache.log4j.xml.DOMConfigurator.parse(DOMConfigurator.java:829)

at org.apache.log4j.xml.DOMConfigurator.doConfigure(DOMConfigurator.java:712)

at org.apache.log4j.xml.DOMConfigurator.doConfigure(DOMConfigurator.java:618)

at org.apache.log4j.helpers.OptionConverter.selectAndConfigure(OptionConverter.jav a:470)

at org.apache.log4j.LogManager.(LogManager.java:122)

at org.slf4j.impl.Log4jLoggerFactory.getLogger(Log4jLoggerFactory.java:66)

at org.slf4j.LoggerFactory.getLogger(LoggerFactory.java:277)

at org.slf4j.LoggerFactory.getLogger(LoggerFactory.java:288)

at org.jivesoftware.openfire.XMPPServer.(XMPPServer.java:103)

at sun.reflect.NativeConstructorAccessorImpl.newInstance0(Native Method)

at sun.reflect.NativeConstructorAccessorImpl.newInstance(Unknown Source)

at sun.reflect.DelegatingConstructorAccessorImpl.newInstance(Unknown Source)

at java.lang.reflect.Constructor.newInstance(Unknown Source)

at java.lang.Class.newInstance(Unknown Source)

at org.jivesoftware.openfire.starter.ServerStarter.start(ServerStarter.java:105)

at org.jivesoftware.openfire.starter.ServerStarter.main(ServerStarter.java:56)

at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)

at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)

at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)

at java.lang.reflect.Method.invoke(Unknown Source)

at com.exe4j.runtime.LauncherEngine.launch(Unknown Source)

at com.exe4j.runtime.WinLauncher.main(Unknown Source)

at com.install4j.runtime.launcher.WinLauncher.main(Unknown Source)

log4j:ERROR setFile(null,true) call failed.

java.io.FileNotFoundException: C:\Program Files\Openfire\bin…\logs\warn.log (Access is denied)

at java.io.FileOutputStream.open0(Native Method)

at java.io.FileOutputStream.open(Unknown Source)

at java.io.FileOutputStream.(Unknown Source)

at java.io.FileOutputStream.(Unknown Source)

at org.apache.log4j.FileAppender.setFile(FileAppender.java:289)

at org.apache.log4j.RollingFileAppender.setFile(RollingFileAppender.java:167)

at org.apache.log4j.FileAppender.activateOptions(FileAppender.java:163)

at org.apache.log4j.config.PropertySetter.activate(PropertySetter.java:256)

at org.apache.log4j.xml.DOMConfigurator.parseAppender(DOMConfigurator.java:220)

at org.apache.log4j.xml.DOMConfigurator.findAppenderByName(DOMConfigurator.java:15 0)

at org.apache.log4j.xml.DOMConfigurator.findAppenderByReference(DOMConfigurator.ja va:163)

at org.apache.log4j.xml.DOMConfigurator.parseChildrenOfLoggerElement(DOMConfigurat or.java:425)

at org.apache.log4j.xml.DOMConfigurator.parseRoot(DOMConfigurator.java:394)

at org.apache.log4j.xml.DOMConfigurator.parse(DOMConfigurator.java:829)

at org.apache.log4j.xml.DOMConfigurator.doConfigure(DOMConfigurator.java:712)

at org.apache.log4j.xml.DOMConfigurator.doConfigure(DOMConfigurator.java:618)

at org.apache.log4j.helpers.OptionConverter.selectAndConfigure(OptionConverter.jav a:470)

at org.apache.log4j.LogManager.(LogManager.java:122)

at org.slf4j.impl.Log4jLoggerFactory.getLogger(Log4jLoggerFactory.java:66)

at org.slf4j.LoggerFactory.getLogger(LoggerFactory.java:277)

at org.slf4j.LoggerFactory.getLogger(LoggerFactory.java:288)

at org.jivesoftware.openfire.XMPPServer.(XMPPServer.java:103)

at sun.reflect.NativeConstructorAccessorImpl.newInstance0(Native Method)

at sun.reflect.NativeConstructorAccessorImpl.newInstance(Unknown Source)

at sun.reflect.DelegatingConstructorAccessorImpl.newInstance(Unknown Source)

at java.lang.reflect.Constructor.newInstance(Unknown Source)

at java.lang.Class.newInstance(Unknown Source)

at org.jivesoftware.openfire.starter.ServerStarter.start(ServerStarter.java:105)

at org.jivesoftware.openfire.starter.ServerStarter.main(ServerStarter.java:56)

at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)

at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)

at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)

at java.lang.reflect.Method.invoke(Unknown Source)

at com.exe4j.runtime.LauncherEngine.launch(Unknown Source)

at com.exe4j.runtime.WinLauncher.main(Unknown Source)

at com.install4j.runtime.launcher.WinLauncher.main(Unknown Source)

log4j:ERROR setFile(null,true) call failed.

java.io.FileNotFoundException: C:\Program Files\Openfire\bin…\logs\error.log (Access is denied)

at java.io.FileOutputStream.open0(Native Method)

at java.io.FileOutputStream.open(Unknown Source)

at java.io.FileOutputStream.(Unknown Source)

at java.io.FileOutputStream.(Unknown Source)

at org.apache.log4j.FileAppender.setFile(FileAppender.java:289)

at org.apache.log4j.RollingFileAppender.setFile(RollingFileAppender.java:167)

at org.apache.log4j.FileAppender.activateOptions(FileAppender.java:163)

at org.apache.log4j.config.PropertySetter.activate(PropertySetter.java:256)

at org.apache.log4j.xml.DOMConfigurator.parseAppender(DOMConfigurator.java:220)

at org.apache.log4j.xml.DOMConfigurator.findAppenderByName(DOMConfigurator.java:15 0)

at org.apache.log4j.xml.DOMConfigurator.findAppenderByReference(DOMConfigurator.ja va:163)

at org.apache.log4j.xml.DOMConfigurator.parseChildrenOfLoggerElement(DOMConfigurat or.java:425)

at org.apache.log4j.xml.DOMConfigurator.parseRoot(DOMConfigurator.java:394)

at org.apache.log4j.xml.DOMConfigurator.parse(DOMConfigurator.java:829)

at org.apache.log4j.xml.DOMConfigurator.doConfigure(DOMConfigurator.java:712)

at org.apache.log4j.xml.DOMConfigurator.doConfigure(DOMConfigurator.java:618)

at org.apache.log4j.helpers.OptionConverter.selectAndConfigure(OptionConverter.jav a:470)

at org.apache.log4j.LogManager.(LogManager.java:122)

at org.slf4j.impl.Log4jLoggerFactory.getLogger(Log4jLoggerFactory.java:66)

at org.slf4j.LoggerFactory.getLogger(LoggerFactory.java:277)

at org.slf4j.LoggerFactory.getLogger(LoggerFactory.java:288)

at org.jivesoftware.openfire.XMPPServer.(XMPPServer.java:103)

at sun.reflect.NativeConstructorAccessorImpl.newInstance0(Native Method)

at sun.reflect.NativeConstructorAccessorImpl.newInstance(Unknown Source)

at sun.reflect.DelegatingConstructorAccessorImpl.newInstance(Unknown Source)

at java.lang.reflect.Constructor.newInstance(Unknown Source)

at java.lang.Class.newInstance(Unknown Source)

at org.jivesoftware.openfire.starter.ServerStarter.start(ServerStarter.java:105)

at org.jivesoftware.openfire.starter.ServerStarter.main(ServerStarter.java:56)

at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)

at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)

at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)

at java.lang.reflect.Method.invoke(Unknown Source)

at com.exe4j.runtime.LauncherEngine.launch(Unknown Source)

at com.exe4j.runtime.WinLauncher.main(Unknown Source)

at com.install4j.runtime.launcher.WinLauncher.main(Unknown Source)

Openfire 4.0.2 [Jun 30, 2016 10:11:15 AM]

Admin console listening at http://localhost:9090

Webinterface error

HTTP ERROR 500

Problem accessing /index.jsp. Reason:

Server Error
Caused by:

java.lang.NullPointerException
at org.jivesoftware.openfire.admin.index_jsp._jspService(index_jsp.java:173)
at org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:70)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:790)
at org.eclipse.jetty.servlet.ServletHolder.handle(ServletHolder.java:812)
at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.ja va:1669)
at com.opensymphony.module.sitemesh.filter.PageFilter.parsePage(PageFilter.java:11 8)
at com.opensymphony.module.sitemesh.filter.PageFilter.doFilter(PageFilter.java:52)
at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.ja va:1652)
at org.jivesoftware.util.LocaleFilter.doFilter(LocaleFilter.java:76)
at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.ja va:1652)
at org.jivesoftware.util.SetCharacterEncodingFilter.doFilter(SetCharacterEncodingF ilter.java:53)
at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.ja va:1652)
at org.jivesoftware.admin.PluginFilter.doFilter(PluginFilter.java:80)
at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.ja va:1652)
at org.jivesoftware.admin.AuthCheckFilter.doFilter(AuthCheckFilter.java:162)
at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.ja va:1652)
at org.eclipse.jetty.servlet.ServletHandler.doHandle(ServletHandler.java:585)
at org.eclipse.jetty.server.handler.ScopedHandler.handle(ScopedHandler.java:143)
at org.eclipse.jetty.security.SecurityHandler.handle(SecurityHandler.java:577)
at org.eclipse.jetty.server.session.SessionHandler.doHandle(SessionHandler.java:22 3)
at org.eclipse.jetty.server.handler.ContextHandler.doHandle(ContextHandler.java:11 27)
at org.eclipse.jetty.servlet.ServletHandler.doScope(ServletHandler.java:515)
at org.eclipse.jetty.server.session.SessionHandler.doScope(SessionHandler.java:185 )
at org.eclipse.jetty.server.handler.ContextHandler.doScope(ContextHandler.java:106 1)
at org.eclipse.jetty.server.handler.ScopedHandler.handle(ScopedHandler.java:141)
at org.eclipse.jetty.server.handler.ContextHandlerCollection.handle(ContextHandler Collection.java:215)
at org.eclipse.jetty.server.handler.HandlerCollection.handle(HandlerCollection.jav a:110)
at org.eclipse.jetty.server.handler.HandlerWrapper.handle(HandlerWrapper.java:97)
at org.eclipse.jetty.server.Server.handle(Server.java:499)
at org.eclipse.jetty.server.HttpChannel.handle(HttpChannel.java:311)
at org.eclipse.jetty.server.HttpConnection.onFillable(HttpConnection.java:257)
at org.eclipse.jetty.io.AbstractConnection$2.run(AbstractConnection.java:544)
at org.eclipse.jetty.util.thread.QueuedThreadPool.runJob(QueuedThreadPool.java:635 )
at org.eclipse.jetty.util.thread.QueuedThreadPool$3.run(QueuedThreadPool.java:555)
at java.lang.Thread.run(Unknown Source)

When I press stop and start in the Openfire console and then tried to logon to the webinterface the http 500 error is gone, but i am back at the configuration page

permissions - I blew the permissions on programfiles (x86)/openfire wide open and it worked. Just a test environment, but when I get more time I’ll do some digging and try to restrict it down again. Maybe someone else will respond w/ exactly what permissions openfire requires, but I just gave full control to everything ( big no no I’ll bet)

Yes, this is a permission issue. UAC to be more specific. I suggest reading the Openfire: Installation Guide and installing it as a service. If you want to use the launcher (which you still won’t want to use in production as you have to be logged in for it to work) then run it via Run as administrator or install outside the program files.

It worked.

Thanks