I have been considering using openfire (fastpath) to offer customers the ability to communicate with us via IM.
I need to enable communication for customers speaking either english, chinese, japanese, korean and russian.
After a look at previous posts on this community, I have noticed that some of you have experienced problems with “double-byte” character alphabets.
I would be interested to hear from people who have successfully implemented this system for any of the languages above mentioned.
And also from those who have been having problems…