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Openfire Setup - Admin Account Error


#1

I am attempting to setup an Openfire server on my Ubuntu 18.04.1 machine. During the Openfire setup process, I attempt to create an admin account however, when I give this account a password and press continue, I receive the following error:

I was thinking it might have something to do with file permissions but i’m not too sure. Any help would be really appreciated!


#2

How do you install Openfire? Does the user running Openfire has write permissions in /opt/openfire/ and all the folders inside?


#3

This is caused by a known problem (https://issues.igniterealtime.org/browse/OF-1647); the work around is to;

  1. Stop Openfire
  2. Delete the folder openfire/plugins/admin/webapp/WEB-INF/lib
  3. Restart Openfire

Greg


#4

I figured this was a new install and WEB-INF issue only happens on update.


#5

Oh, good point. In which case, it looks like the OP is using Java 9+, they need to use Java 8 for Openfire.

Greg


#6

Openfire works only with java 8. This error can be occur when java 9+ was used.


#7

Thanks for the help guys!
Downgraded to java 8 and everything is fixed now.