this is my first post to the community. I have a user who is using iMessage to access our private Openfire Jabber environment. This particular user shows as “offline” to all out users, irrespective of their XMPP client. I know he is online, and we can message him ( and he can message us), but the status never changes to online.
In the Openfire SERVER, I can clearly see that he has a stauts of “online”, and the connection times, etc are correct. I have tried to duplicate this setup, but can not do so.
we have a variety of clients in use here, most windows users use Pandion, or Pidgin, and most mac users use Adium or imessage. No matter what the client… this particular user shows as “offline”. I have, of course remvoed and re-added his jabber account in imessage several times, and even rebooted his mac inbetween re-installs.
There are no errors in the Openfire logs,
any assistance would be greatly apprecuiated.