Openfire v4.0.1 disconnects users randomly

Hi All,

We are running the Openfire version 4.0.1 on Ubuntu 14.04.4 LTS with OpenJDK 1.7.0_95 installed. Server has about 5GB RAM and 4GB is dedicated to java. This does not happen every day or every week but happens often to be a concern.

I’ve setup this system to use ldap for authentication. I am not sure if this has anything to do with it but thought I should mention it.

Do you have any solutions/tricks to help us out here. Any suggestion/comment is welcomed.

Any one has any suggestions? I cannot be the only one experiencing this.

Anyone has any suggestions?

The information that you’re providing does not offer many details that can be used to diagnose the problem. Please supply additional, detailed information, such as:

  • What kind of clients are used?
  • How do they connect?
  • Does it affect a particular type of client / user, or all?
  • When problems occur, what happens exactly?
  • Can the problem be reproduced / triggered?
  • What’s in the log files (both client as well as server sided)?
  • Does log files of the operating system contain any information of interest?