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thank you so much,
i did all the mentioned steps exactly.
but no Authorization request was appeared.
however the users are login and can be seen in the admin cosole that they are online.


Hello everybody,
Thank you so much for your support, i knew eventually where the problem was, it was firewall problem that i needed to open TPC and UDP of both 5222 and 5269 for the windows server firewall.
thank you so much for your support again.


Only TCP is used and 5269 is for server to server connections. So you only need 5222 TCP for a client to connect to a server. Unless you tried to add a user from another server. Glad it works for you finally.