I suspect you have a different issue. Have you looked at this issue - Users are kicked out from room since Openfire 4.7.4 and Monitoring 2.4.0
It might be causing your users being kicked out
I suspect you have a different issue. Have you looked at this issue - Users are kicked out from room since Openfire 4.7.4 and Monitoring 2.4.0
It might be causing your users being kicked out