Persistant Update Message!

Spark Spark Support
1

I got a message from my Spark software that told me an update was available and wanted to know if I wanted to download it. I agreed to the download and now everytime I log in to Spark I get asked if I want to install the update. I had clicked on it the first time after the download and it removed the old and installed the new update without any problems but now I keep getting this message everytime I log in. I am currently using 2.0.0.4.

Thanks,

Steve

2

I also get that message with 2.0.1 and the original 2.0. Never had the issue with 1.4. This little bug is annoying my user base.

3

Hi All,

When you are using 2.0.1, what is the message you are getting exactly? I’'m curious what build is out there.

-Derek

4

Title bar: New version Available

Contents: spark_2_0_1_online.exe is now available. Would you like to install? Yes No

I can accept that message with yes, and it will begin to remove the current install and reinstall 2_0_1.

Help Menu --> About --> reads Spark 2.0.1

5

Thanks for the report. This is caused by using the online spark package. I’'ve filed SPARK-357 to fix this for Spark 2.0.2. To fix this issue, on the server, rename the spark_2_0_1_online.exe to spark_2_0_1.exe and set it accordingly. This is the temporary workaround.

Cheers,

Derek

6

What do you mean by set it accordingly? I do use Spark Manager plugin for wildfire.

7

Oh, I just mean when you rename it, set the new active client as 2.0.1.

Cheers,

Derek

8

ok, I have done as you suggested and I indeed do not get that message. When will the build 2.0.2 be released?

Thank you