I don’‘t have full phone integration with Wildfire, but do have the option for a handset to call a url when it is off/onhook. I’‘ve written a script that updates a user’'s status, but I am experiencing a few problems:
The user (whose status is changed remotely by the script) is running a Spark client, but this does not get updated with the new status - they still appear as online even though their status is ‘‘on phone’’ and can be seen as ‘‘on phone’’ by other clients. Can this status be pushed to the user’'s client?
The status change doesn’'t seem to work with all clients - it is working with Spark, but other clients are receiving the update, showing the contact as ‘‘on phone’’ then showing the contact as offline. (Note: the script does not register or establish a permanent connection, it logs in then sets the presence and disconnects).
I’'d be grateful for any help.