we have a server openfire to distribute in some companies the service of chat.
Each company has your group with every single user of this one.
In one company, we have about 200 users.
Users use Zoiper Client to register at the server. With some users, we can’t see the alias that we assign at collegue, but we can see the name of openfire user.
What we see: email@example.com
What we should see: Name Surname
This problem is not for every users but it’s for someone.
Is this a known problem? How can we resolved?
Thanks for attention.