powered by Jive Software

Problem with "Presence" state

Installed Jive Messenger 2.2.2, added user’'s, all seems to work

(user’'s are sending and receiving messages).

BUT, IM Client’‘s (PSI, SIM …) are telling me that all user’'s are off-line … 8(

P.S. Jive Messenger Admin Console show’'s presence state correct.

Hi Leovin,

I just created a knowledge base article on how to add roster contacts so that you can see their presence, take a look at it here:

http://www.jivesoftware.org/community/entry.jspa?categoryID=20&externalID=451

Hope that helps,

Ryan

Message was edited by:

ryang - fixed link

Added user’'s by "jensmith@example.com" “system”:

user_name@ip_address

Still everybody off-line …

P.S. If I’'m the only one who has this problem,

maybe, it’'s my network …

P.S. P.S. IM-Client’‘s even show’'s me when some-body is typing a message …

Created Group, Added user’'s to Group,

Present state show’'s correct …

The link is not working for me.

Hi Leovin,

Created Group, Added user’'s to Group,

Present state show’'s correct …

Something still isn’‘t quite right if you’'re having to add users to a group in order for their presence to work… which client(s) are you using? Are you seeing any sort of messages in the log files?

Thanks,

Ryan

Hey Wroot,

The link is not working for me.

The link has been fixed. I somehow managed to submit the same article twice and in the process of posting the link mixed part of url of one article with the url of the other.

Thanks,

Ryan