Problem with username with apostrophe

We have a user that can receive messages, but cannot send messages.

The username has an apostrophe in it, like Dan.O’'Connor.

When the user types a message, we can see at the bottom that “user is typing a message”. But the message never gets delivered.

I have created another account as a work around, but this seems like it could be a bug.

Anyone have a fix for this?

The problem doesn’'t exist if the display name has the apostophe in it, only if it is in the user account name.

I have looked through the error logs, but don’'t see anything obvious.

We are using LDAP integration into Active Directory.

edit: We are using Spark for the client.

Thanks.

Message was edited by: DK

Message was edited by: DK