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Problems Finishing OpenFire Installation on CentOS Dedicated Server

I get the following error when attempting to finalize the OpenFire Install:

Problem accessing /setup/setup-profile-settings.jsp

Here is my all.log:

2016.10.21 19:45:41 INFO [main]: org.jivesoftware.openfire.XMPPServer - Registering shutdown hook (standalone mode)

2016.10.21 19:45:41 INFO [main]: org.jivesoftware.openfire.XMPPServer - Openfire 4.0.3 [Oct 21, 2016 7:45:41 PM]

2016.10.21 19:45:41 ERROR [pool-1-thread-1]: org.jivesoftware.openfire.container.AdminConsolePlugin - An exception occurred while trying to make available the admin console via HTTPS.

java.lang.NullPointerException

at org.jivesoftware.openfire.container.AdminConsolePlugin.startup(AdminConsolePlug in.java:144)

at org.jivesoftware.openfire.container.AdminConsolePlugin.initializePlugin(AdminCo nsolePlugin.java:244)

at org.jivesoftware.openfire.container.PluginManager.loadPlugin(PluginManager.java :447)

at org.jivesoftware.openfire.container.PluginManager.access$300(PluginManager.java :68)

at org.jivesoftware.openfire.container.PluginManager$PluginMonitor.run(PluginManag er.java:1037)

at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:471)

at java.util.concurrent.FutureTask.runAndReset(FutureTask.java:304)

at java.util.concurrent.ScheduledThreadPoolExecutor$ScheduledFutureTask.access$301 (ScheduledThreadPoolExecutor.java:178)

at java.util.concurrent.ScheduledThreadPoolExecutor$ScheduledFutureTask.run(Schedu ledThreadPoolExecutor.java:293)

at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1145)

at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:615)

at java.lang.Thread.run(Thread.java:745)

2016.10.21 19:45:42 INFO [pool-1-thread-1]: org.jivesoftware.util.cache.CacheFactory - Created cache [org.jivesoftware.util.cache.DefaultLocalCacheStrategy] for Favicon Misses

2016.10.21 19:45:42 INFO [pool-1-thread-1]: org.jivesoftware.util.cache.CacheFactory - Created cache [org.jivesoftware.util.cache.DefaultLocalCacheStrategy] for Favicon Hits

2016.10.21 19:45:42 INFO [pool-1-thread-1]: org.jivesoftware.openfire.container.AdminConsolePlugin - Admin console listening at http://server1.businesshost.ca:9090

2016.10.21 20:10:22 INFO [Jetty-QTP-AdminConsole-20]: org.jivesoftware.util.cache.CacheFactory - Created cache [org.jivesoftware.util.cache.DefaultLocalCacheStrategy] for User

2016.10.21 20:10:22 INFO [Jetty-QTP-AdminConsole-20]: org.jivesoftware.util.cache.CacheFactory - Created cache [org.jivesoftware.util.cache.DefaultLocalCacheStrategy] for Remote Users Existence

2016.10.21 21:36:35 WARN [Jetty-QTP-AdminConsole-17]: org.eclipse.jetty.servlet.ServletHandler - /setup/setup-profile-settings.jsp

java.lang.NullPointerException

at org.jivesoftware.openfire.admin.setup.setup_002dprofile_002dsettings_jsp._jspSe rvice(setup_002dprofile_002dsettings_jsp.java:95)

at org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:70)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:790)

at org.eclipse.jetty.servlet.ServletHolder.handle(ServletHolder.java:812)

at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.ja va:1669)

at com.opensymphony.module.sitemesh.filter.PageFilter.parsePage(PageFilter.java:11 8)

at com.opensymphony.module.sitemesh.filter.PageFilter.doFilter(PageFilter.java:52)

at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.ja va:1652)

at org.jivesoftware.util.LocaleFilter.doFilter(LocaleFilter.java:76)

at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.ja va:1652)

at org.jivesoftware.util.SetCharacterEncodingFilter.doFilter(SetCharacterEncodingF ilter.java:53)

at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.ja va:1652)

at org.jivesoftware.admin.PluginFilter.doFilter(PluginFilter.java:80)

at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.ja va:1652)

at org.jivesoftware.admin.AuthCheckFilter.doFilter(AuthCheckFilter.java:162)

at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.ja va:1652)

at org.eclipse.jetty.servlet.ServletHandler.doHandle(ServletHandler.java:585)

at org.eclipse.jetty.server.handler.ScopedHandler.handle(ScopedHandler.java:143)

at org.eclipse.jetty.security.SecurityHandler.handle(SecurityHandler.java:577)

at org.eclipse.jetty.server.session.SessionHandler.doHandle(SessionHandler.java:22 3)

at org.eclipse.jetty.server.handler.ContextHandler.doHandle(ContextHandler.java:11 27)

at org.eclipse.jetty.servlet.ServletHandler.doScope(ServletHandler.java:515)

at org.eclipse.jetty.server.session.SessionHandler.doScope(SessionHandler.java:185 )

at org.eclipse.jetty.server.handler.ContextHandler.doScope(ContextHandler.java:106 1)

at org.eclipse.jetty.server.handler.ScopedHandler.handle(ScopedHandler.java:141)

at org.eclipse.jetty.server.handler.ContextHandlerCollection.handle(ContextHandler Collection.java:215)

at org.eclipse.jetty.server.handler.HandlerCollection.handle(HandlerCollection.jav a:110)

at org.eclipse.jetty.server.handler.HandlerWrapper.handle(HandlerWrapper.java:97)

at org.eclipse.jetty.server.Server.handle(Server.java:499)

at org.eclipse.jetty.server.HttpChannel.handle(HttpChannel.java:311)

at org.eclipse.jetty.server.HttpConnection.onFillable(HttpConnection.java:257)

at org.eclipse.jetty.io.AbstractConnection$2.run(AbstractConnection.java:544)

at org.eclipse.jetty.util.thread.QueuedThreadPool.runJob(QueuedThreadPool.java:635 )

at org.eclipse.jetty.util.thread.QueuedThreadPool$3.run(QueuedThreadPool.java:555)

at java.lang.Thread.run(Thread.java:745)

2016.10.21 21:38:50 WARN [Jetty-QTP-AdminConsole-16]: org.eclipse.jetty.servlet.ServletHandler - /setup/setup-profile-settings.jsp

java.lang.NullPointerException

at org.jivesoftware.openfire.admin.setup.setup_002dprofile_002dsettings_jsp._jspSe rvice(setup_002dprofile_002dsettings_jsp.java:95)
at org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:70)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:790)
at org.eclipse.jetty.servlet.ServletHolder.handle(ServletHolder.java:812)
at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.ja va:1669)
at com.opensymphony.module.sitemesh.filter.PageFilter.parsePage(PageFilter.java:11 8)
at com.opensymphony.module.sitemesh.filter.PageFilter.doFilter(PageFilter.java:52)
at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.ja va:1652)
at org.jivesoftware.util.LocaleFilter.doFilter(LocaleFilter.java:76)
at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.ja va:1652)
at org.jivesoftware.util.SetCharacterEncodingFilter.doFilter(SetCharacterEncodingF ilter.java:53)
at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.ja va:1652)
at org.jivesoftware.admin.PluginFilter.doFilter(PluginFilter.java:80)
at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.ja va:1652)
at org.jivesoftware.admin.AuthCheckFilter.doFilter(AuthCheckFilter.java:162)
at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.ja va:1652)
at org.eclipse.jetty.servlet.ServletHandler.doHandle(ServletHandler.java:585)
at org.eclipse.jetty.server.handler.ScopedHandler.handle(ScopedHandler.java:143)
at org.eclipse.jetty.security.SecurityHandler.handle(SecurityHandler.java:577)
at org.eclipse.jetty.server.session.SessionHandler.doHandle(SessionHandler.java:22 3)
at org.eclipse.jetty.server.handler.ContextHandler.doHandle(ContextHandler.java:11 27)
at org.eclipse.jetty.servlet.ServletHandler.doScope(ServletHandler.java:515)
at org.eclipse.jetty.server.session.SessionHandler.doScope(SessionHandler.java:185 )
at org.eclipse.jetty.server.handler.ContextHandler.doScope(ContextHandler.java:106 1)
at org.eclipse.jetty.server.handler.ScopedHandler.handle(ScopedHandler.java:141)
at org.eclipse.jetty.server.handler.ContextHandlerCollection.handle(ContextHandler Collection.java:215)
at org.eclipse.jetty.server.handler.HandlerCollection.handle(HandlerCollection.jav a:110)
at org.eclipse.jetty.server.handler.HandlerWrapper.handle(HandlerWrapper.java:97)
at org.eclipse.jetty.server.Server.handle(Server.java:499)
at org.eclipse.jetty.server.HttpChannel.handle(HttpChannel.java:311)
at org.eclipse.jetty.server.HttpConnection.onFillable(HttpConnection.java:257)
at org.eclipse.jetty.io.AbstractConnection$2.run(AbstractConnection.java:544)
at org.eclipse.jetty.util.thread.QueuedThreadPool.runJob(QueuedThreadPool.java:635 )
at org.eclipse.jetty.util.thread.QueuedThreadPool$3.run(QueuedThreadPool.java:555)
at java.lang.Thread.run(Thread.java:745)

2016.10.21 21:38:56 WARN [Jetty-QTP-AdminConsole-25]: org.eclipse.jetty.servlet.ServletHandler - /setup/setup-profile-settings.jsp

java.lang.NullPointerException

at org.jivesoftware.openfire.admin.setup.setup_002dprofile_002dsettings_jsp._jspSe rvice(setup_002dprofile_002dsettings_jsp.java:95)
at org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:70)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:790)
at org.eclipse.jetty.servlet.ServletHolder.handle(ServletHolder.java:812)
at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.ja va:1669)
at com.opensymphony.module.sitemesh.filter.PageFilter.parsePage(PageFilter.java:11 8)
at com.opensymphony.module.sitemesh.filter.PageFilter.doFilter(PageFilter.java:52)
at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.ja va:1652)
at org.jivesoftware.util.LocaleFilter.doFilter(LocaleFilter.java:76)
at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.ja va:1652)
at org.jivesoftware.util.SetCharacterEncodingFilter.doFilter(SetCharacterEncodingF ilter.java:53)
at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.ja va:1652)
at org.jivesoftware.admin.PluginFilter.doFilter(PluginFilter.java:80)
at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.ja va:1652)
at org.jivesoftware.admin.AuthCheckFilter.doFilter(AuthCheckFilter.java:162)
at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.ja va:1652)
at org.eclipse.jetty.servlet.ServletHandler.doHandle(ServletHandler.java:585)
at org.eclipse.jetty.server.handler.ScopedHandler.handle(ScopedHandler.java:143)
at org.eclipse.jetty.security.SecurityHandler.handle(SecurityHandler.java:577)
at org.eclipse.jetty.server.session.SessionHandler.doHandle(SessionHandler.java:22 3)
at org.eclipse.jetty.server.handler.ContextHandler.doHandle(ContextHandler.java:11 27)
at org.eclipse.jetty.servlet.ServletHandler.doScope(ServletHandler.java:515)
at org.eclipse.jetty.server.session.SessionHandler.doScope(SessionHandler.java:185 )
at org.eclipse.jetty.server.handler.ContextHandler.doScope(ContextHandler.java:106 1)
at org.eclipse.jetty.server.handler.ScopedHandler.handle(ScopedHandler.java:141)
at org.eclipse.jetty.server.handler.ContextHandlerCollection.handle(ContextHandler Collection.java:215)
at org.eclipse.jetty.server.handler.HandlerCollection.handle(HandlerCollection.jav a:110)
at org.eclipse.jetty.server.handler.HandlerWrapper.handle(HandlerWrapper.java:97)
at org.eclipse.jetty.server.Server.handle(Server.java:499)
at org.eclipse.jetty.server.HttpChannel.handle(HttpChannel.java:311)
at org.eclipse.jetty.server.HttpConnection.onFillable(HttpConnection.java:257)
at org.eclipse.jetty.io.AbstractConnection$2.run(AbstractConnection.java:544)
at org.eclipse.jetty.util.thread.QueuedThreadPool.runJob(QueuedThreadPool.java:635 )
at org.eclipse.jetty.util.thread.QueuedThreadPool$3.run(QueuedThreadPool.java:555)
at java.lang.Thread.run(Thread.java:745)

I get this result when clicking ‘Continue’ on the Profile Settings screen:

Profile Settings

Choose the user and group system to use with the server.

How do I stop this error and finish my install?

Here is the output from uname -a:

Linux server1.businesshost.ca 2.6.32-642.6.1.el6.x86_64 #1 SMP Wed Oct 5 00:36:12 UTC 2016 x86_64 x86_64 x86_64 GNU/Linux

Thanks for sharing these. To verify, you installed via RPM and this is your first attempt to go through the setup process?

I was able to get OpenFire up and running. I performed an upgrade on my server and then I was able to reinstall successfully. Thanks for following up.

One of these NPEs is now logged here [OF-1331] NPE on initial openfire setup setup_002dprofile_002dsettings_jsp.java:95 - IgniteRealtime JIRA