Problems with Wildfire / Asterisk-IM

Hi !

I’'ve set up the following system:

one server with Asterisk on FreeBSD6.1

another server with Wildfire 3.0.1 with Asterisk-IM on FreeBSD6.1

when I install the Asterisk-IM plugin I’'m only able to setup the manager connection.

The connection is ok but I get a blank register of the phone mappings.

So I installd an older Version of Asterisk-IM and I’'m able to setup my phone-mappings.

But It doesnt work ! the Clients couldn’'t dial.

In my logs I get these messages:

2006.09.13 11:03:13

org.jivesoftware.phone.PhoneException: Unabled to dial extention 9999

at org.jivesoftware.phone.asterisk.AsteriskPhoneManager.dial(AsteriskPhoneManager. java:282)

at org.jivesoftware.phone.BasePhoneManager.originate(BasePhoneManager.java:126)

at org.jivesoftware.phone.PacketHandler.handleDial(PacketHandler.java:89)

at org.jivesoftware.phone.PacketHandler.processPacket(PacketHandler.java:48)

at org.jivesoftware.phone.PhonePlugin.processPacket(PhonePlugin.java:200)

at org.jivesoftware.wildfire.component.InternalComponentManager$RoutableComponent. process(InternalComponentManager.java:363)

at org.jivesoftware.wildfire.IQRouter.handle(IQRouter.java:218)

at org.jivesoftware.wildfire.IQRouter.route(IQRouter.java:96)

at org.jivesoftware.wildfire.spi.PacketRouterImpl.route(PacketRouterImpl.java:67)

at org.jivesoftware.wildfire.net.SocketReader.processIQ(SocketReader.java:247)

at org.jivesoftware.wildfire.net.ClientSocketReader.processIQ(ClientSocketReader.j ava:51)

at org.jivesoftware.wildfire.net.SocketReader.process(SocketReader.java:213)

at org.jivesoftware.wildfire.net.BlockingReadingMode.readStream(BlockingReadingMod e.java:156)

at org.jivesoftware.wildfire.net.BlockingReadingMode.run(BlockingReadingMode.java: 62)

at org.jivesoftware.wildfire.net.SocketReader.run(SocketReader.java:123)

at java.lang.Thread.run(Thread.java:595)

Caused by: java.lang.NullPointerException

at org.jivesoftware.phone.asterisk.AsteriskPhoneManager.dial(AsteriskPhoneManager. java:238)

… 15 more

How could I solve this problem ?

Jenny

Hi Jenny

The blank phone mappings page is probably the error which was fixed by hcouplet, who compiled fixed versions of the plugin for both 3.0 and 3.0.1. Have a look at this thread and see if it helps:

http://www.jivesoftware.org/community/thread.jspa?threadID=20813&start=0&tstart= 0

Not sure about the inability to dial, though.

Hope this helps

Tom

Hi Tom !

I already installed this fixed plugin. It fixed the blank page but not the dial error

Jenny

Hi Jenny

Which client are you using? I remember reading about dial problems in Spark, but that was probably back in version 1.4. Does anyone know about dialing in Spark 2.0?

Cheers

Tom

I tried Spark 2.0; Spark 2.0.1; coccinella 0.95.13

It’'s always the same error :

Unabled to dial extention xyz

Now I’'m waiting for Asterisk 1.4beta with jabber implementation.

Jenny