Public IM networks not working in spark

I know it works in spark on another openfire we have installed on another server. With our new server I have the IM plugin installed in openfire 3.6.0 and active public im networks.

In sparks 2.5.8 it shows the black/white icon for msn. I logged in my msn account. See it in openfire under server >> gateways >> registrations. My JID account is active with a green light and shows my msn account but not logged in.

Please advice. this is for all public IM networks.