powered by Jive Software

Rare, spontaneous sign off with AIM

Hi,

I’ve been having a beastly issue where sometimes I get thrown off aim for no apparent reason. I’m using 3.4.3 and 1.2.1a for the time being but I am upgrading. I have a few questions. Do you think the upgrade will help in anyway?

Do you think that given the fact that I manually send a heartbeat (this is different from the gateway-generated heartbeat) to AOL, that I could be shooting myself in the foot with that behavior? Is it even necessary? Do you think it would be detrimental?

Any ideas in general why this spontaneous sign off would occur, and what can I check to see this? I have a similar issue explains in this thread:

http://www.igniterealtime.org/community/thread/31100

I’m linking to it since it has healthy logs to look at.

Much appreciated with any help.

I would suggest turning on the debug logs…I am having issues with AIM on sign in and rarely disconnecting on its own as well and find a lot of information in the debug logs…

Record the time you get bumped and look at that time in the logs…

Unfortunately, I do have the debug logs on, but I only see a lack of activity, nothing that helps me diagnose the problem. Would you mind sharing your debug logs and showing me what you mean?

my problem happens mostly at sign on so I know when it happens…here is the connect string that i think is my problem… see the last line

2008.03.27 08:11:30

Sending SNAC command: AuthRequest: sn=‘gdepratt78’,

version='ClientVersionInfo: , versionString=‘Apple iChat’,

clientid=12570, major=1, minor=0, point=0, build=388, distCode=198’,

locale=en_US

2008.03.27 08:11:30

Setting up SNAC request and listener: AuthRequest: sn=‘gdepratt78’,

version='ClientVersionInfo: , versionString=‘Apple iChat’,

clientid=12570, major=1, minor=0, point=0, build=388, distCode=198’,

locale=en_US,null

2008.03.27 08:11:30 Got auth response!

2008.03.27 08:11:30 Got something else?

2008.03.27 08:11:30 029643 (01/05/00) - Connection #5 tested: OK

2008.03.27 08:11:30 029644 (01/05/00) - Connection #5 tested: OK

2008.03.27 08:11:30 Updating status for TransportSessiongdepratt@openfire

2008.03.27 08:11:30 aim: Sending packet: <presence to=“gdepratt@openfire” from=“aim.openfire”/>

2008.03.27 08:11:30 OSCAR bos service state change from NOT_CONNECTED to INITING Reason: null

2008.03.27 08:11:30 OSCAR connection to 205.188.8.124:80

2008.03.27 08:11:30 OSCAR login service state change from CONNECTED to NOT_CONNECTED

2008.03.27 08:11:30 OSCAR bos service state change from INITING to RESOLVING Reason: null

2008.03.27 08:11:30 OSCAR bos service state change from RESOLVING to CONNECTING Reason: null

2008.03.27 08:11:30 OSCAR bos service state change from CONNECTING to CONNECTED Reason: null

2008.03.27 08:11:30 OSCAR flap packet received: FlapPacketEvent:flapProcessor=FlapProcessor: seqNum=SeqNum: min=0, max=65535,

last(current)=0, flapCommand=LoginFlapCmd: version=1, cookie=null,flapPacket=FlapPacket (channel=1, seq=51855)

  • 2008.03.27 08:11:30 OSCAR bos service state change from CONNECTED
    to NOT_CONNECTED Reason: java.net.SocketException: Connection reset
    *