I’m having a problem, and I’m not sure whether it’s related to Openfire or Spark. We’re on Openfire 4.0.3 and Spark 2.8.0. I believe the issue is Openfire related because it started last week, after I updated Openfire from 4.0.2 to 4.0.3. I updated my office from Spark 2.7.7 to 2.8.0 this week hoping it would solve the problem, but it has not.
The issue is that sometimes when a user receives a spark from someone that hasn’t sparked them yet today, the message window pops up and flashes like it should, but it only shows the conversation history, not the first spark of the day. Messages after the first one are coming through normally, and they’re being logged on the openfire server, they’re just not showing up for the message recipient.
Not all of my users are experiencing this issue, and I’ve discovered no patterns in who has the issue vs who doesn’t. I seem to be the one having this problem the most, which is lucky for testing, because I was able to uninstall Spark completely, reboot my machine, reinstall Spark and verify that I am still having the problem so I don’t believe it’s related to a bad install.
If anyone has any ideas for settings to change or things to check, I’m open to all ideas. I’m also happy to tell you more about my setup if you need more info. Thanks!