Unfortunately the issue remains in the 2.8.0.900 build
Yes, 900 build was unlikely to fix the hidden message issue. But it might fix Gretchenās issue with new tab opening as minimized when double clicking on a contact. I suppose.
I was able to fix the problem by changing some of the settings under Preferences - Notifications.
What exactly have you changed?
I think itās a problem with the toast popup option. I turned it off on PC and turned it on for Mac. Now it seems like all messages are being received.
Running on Ubuntu with no toaster popping and I still get the same text-less window.
Iām running on Windows 7 with no toast popup and I also often get a text-less window.
Iām now on Spark 2.8.0.900. when I received a message today that didnāt show up in my chat window, nothing was logged in errors.log, and this is all that was logged in warn.log:
Sep 13, 2016 1:48:09 PM org.jivesoftware.spark.util.log.Log warning
WARNING: chatRoomOpened: jennifer@OpenFireServer
Sep 13, 2016 1:48:58 PM org.jivesoftware.spark.util.log.Log warning
WARNING: chatRoomActivated: jennifer@OpenFireServer
Well, this is a strange thing to log into warning log to say the least.
I agree, itās a strange thing to log on āwarningā level. Was Jennifer also the person that sent you the message that didnāt show at the time?
I looked before for the source of this log message, which I could not find. That means that either Iām not looking hard enough (entirely possible), or that you are running some old bits of code. The only way that I see that happening is if there are some plugins left, that donāt get updated.
Next to the logs folder, there should be a plugins folder. Could you clear it (create backups first) please? Restart Spark afterwards, to see if the problem disappears. When it does, try to restore the .jar files in the plugin directory one by one, restarting each time, to find out which plugin is causing the issue. You only need to restore the .jar files, not the subdirectories, as those will be created automatically.
Yes, Jennifer was the person who sent me the message that didnāt show up.
Iāll start testing plugins and will let you know what I can figure out.
It looks like it was the OpenFire Meetings plugin that was causing the problem for me.
My plugins folder is completely empty, but I just had another person send me a message and it didnāt show up in spark.
could you try deleting the Spark appdata folder?
%appdata%\Spark
fyiā¦transcript history is in this folder, so you might want to back it up if that is important to you.
I have analyzed the code and code history in all ways that I know how. I cannot find any reference in our code that would lead to a log statement like this:
WARNING: chatRoomOpened: jennifer@OpenFireServer
I did, however, found third-party code that creates this statement, here: MUCFileUpload/MUCFileUpload.java at develop Ā· Speedy-Gonzalez/MUCFileUpload Ā· GitHub
This matches the log statements exactly: up to the two spaces that are used between āchatRoomOpened:ā and the JID.
Have you every played around with MUC file upload stuff?
No Iāve never used the MUC file uploader. I donāt use any Spark plugins other than what installs with the spark installer so Iām not sure where that would come from.
@Gretchen Raff would you mind popping into our chatroom? The Group Chat link on top of this page will get you to a web-based client, using Spark, you can add the conference server āconference.igniterealtime.orgā and join the room named āopen_chatā there.
So far so good. Since I deleted my old Spark AppData folder (Roaming), Iāve received every message sent to me. Guus, Iām in the group chat room if youāre available.
So, starting with a fresh profile fixed this issue for Gretchen? How about the others who has this issue here?
Since starting with a fresh profile, I donāt have this problem.