Registration through Admin Console

Brent_Stephens · February 24, 2008, 8:13pm

I can’t seem to get this to work at all. Every time I enter in the information and click “Add”, absolutely nothing happens. No loading animations or any kind of activity in the browser. I’ve tried entering the full JID and just the username, nothing seems to work. I’ve tried in all browsers.

I can’t possibly be the only one having this problem, but I didn’t see it come up when I searched for it. Thoughts?

Daniel_Henninger · February 24, 2008, 11:50pm

Huh, I certainly have never seen that behavior! More importantly, that’s about the -last- thing I would expect to fail! Why you might ask? It’s not using javascript for the submission! (though it may in the future since it’ll need to gather more info than just username, password, and nickname in some instances)

Check your debug logs (or enable them if they’re not enabled) and error logs and such. Maybe there’s an exception going on behind the scenes.

— of course that doesn’t explain why the page isn’t loading. I’ve had Firefox often “lose it’s mind” and forms won’t work anymore. Any chance you are using Firefox? One of the things that’s occasionally caused it was Firebug. Of course in those scenarios, typically a restart of the browser fixes it.

Brent_Stephens · February 25, 2008, 12:06am

I’ve tried using Firefox, Safari, IE, and Webkit. It just acts like a dumb button that doesn’t do anything. I know the plugin itself is working, as I can use Psi to register just fine. I’ll check the logs when I get a chance, thanks for the quick response

Brent_Stephens · March 11, 2008, 1:37am

Okay, so I can’t seem to find anything relevant in the logs. I completely purged my install and redid everything and I can’t get anything to work. I can’t even check the transports to enable them and get them to stay checked. Once I navigate away from the page and go back it’s like I never did anything. Am I supposed to see a button or something to apply the changes?

Daniel_Henninger · March 11, 2008, 1:45am

It sounds like it’s having trouble writing to the database. There should be some errors in your error.log or debug.log or something that tell you what error is occurring.

Brent_Stephens · March 24, 2008, 5:33pm

I still have nothing in my logs regarding the plugin at all. I’ve enabled the debug log numerous times and tried getting things to work, but no luck. At this point I’m at an even worse spot, as I can’t even enable the transports anymore.

Being that I am on a new install using the built-in database, I doubt it’s a database issue.

Brent_Stephens · March 28, 2008, 5:40pm

Okay so I think I might be getting somewhere. I went into server properties and manually added “plugin.gateway.aim.enabled” and set it to true. Upon restarting the plugin I finally have some errors. They are below.

2008.03.28 13:32:34 org.jivesoftware.openfire.container.PluginManager.loadPlugin(PluginManager.java: 506) Error loading plugin: /usr/share/openfire/plugins/gateway

java.lang.NoSuchMethodError: org.jivesoftware.util.cache.CacheFactory.getLock(Ljava/lang/Object;Lorg/jivesof tware/util/cache/Cache;)Ljava/util/concurrent/locks/Lock;

at org.jivesoftware.openfire.gateway.BaseTransport.processPacket(BaseTransport.jav a:175)

at org.jivesoftware.openfire.component.InternalComponentManager.checkDiscoSupport( InternalComponentManager.java:473)

at org.jivesoftware.openfire.component.InternalComponentManager.addComponent(Inter nalComponentManager.java:141)

at org.jivesoftware.openfire.gateway.TransportInstance.startInstance(TransportInst ance.java:182)

at org.jivesoftware.openfire.gateway.GatewayPlugin.maybeStartService(GatewayPlugin .java:151)

at org.jivesoftware.openfire.gateway.GatewayPlugin.initializePlugin(GatewayPlugin. java:71)

at org.jivesoftware.openfire.container.PluginManager.loadPlugin(PluginManager.java :447)

at org.jivesoftware.openfire.container.PluginManager.access$300(PluginManager.java :46)

at org.jivesoftware.openfire.container.PluginManager$PluginMonitor.run(PluginManag er.java:1013)

at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:441)

at java.util.concurrent.FutureTask$Sync.innerRunAndReset(FutureTask.java:317)

at java.util.concurrent.FutureTask.runAndReset(FutureTask.java:150)

at java.util.concurrent.ScheduledThreadPoolExecutor$ScheduledFutureTask.access$101 (ScheduledThreadPoolExecutor.java:98)

at java.util.concurrent.ScheduledThreadPoolExecutor$ScheduledFutureTask.runPeriodi c(ScheduledThreadPoolExecutor.java:181)

at java.util.concurrent.ScheduledThreadPoolExecutor$ScheduledFutureTask.run(Schedu ledThreadPoolExecutor.java:205)

at java.util.concurrent.ThreadPoolExecutor$Worker.runTask(ThreadPoolExecutor.java: 885)

at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:907)

at java.lang.Thread.run(Thread.java:619) /code

Daniel_Henninger · March 28, 2008, 5:47pm

Sounds like you are running a mismatched version. Make sure you are running a version that corresponds to the version of Openfire you are running. So… what version of OF are you running and what version of the IM Gateway plugin? =) Ideally I would say, just upgrade to the latest official release of OF (3.4.5) and IM Gateway (1.2.2a).

Brent_Stephens · March 28, 2008, 5:53pm

Restarted the plugin again to get the debug log. It is below.

2008.03.28 13:52:10 Adding IoC implementation: file=uk.ltd.getahead.dwr.impl.FileProcessor

2008.03.28 13:52:10 Adding IoC setting: debug=false

2008.03.28 13:52:10 Adding IoC setting: allowImpossibleTests=false

2008.03.28 13:52:10 Adding IoC setting: scriptCompressed=true

2008.03.28 13:52:10 Trying to autowire: uk.ltd.getahead.dwr.impl.DefaultExecProcessor

2008.03.28 13:52:10 - autowire-by-type: accessControl=uk.ltd.getahead.dwr.impl.DefaultAccessControl

2008.03.28 13:52:10 - autowire-by-type: converterManager=uk.ltd.getahead.dwr.impl.DefaultConverterManager