Resetting User Password in Openfire is not working

Openfire Openfire Support
1

Hi Experts,

When I tried to change Openfire User passwords from Users/Group it shows error message like “Error Meeting Password. This operation is not supported with current Configuration”

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This is happing for all users. Opefire Version - 3.9.3

What seetings should I change to enable password Change. Also I have login with Admin account.

Thanks,

Pramod

2

Hi Pramod,

If you are using a LDAP configuration (connecting it to Active Directory for example) to populate your users and groups, then that would prevent you from changing the users passwords from within Openfire.

Thanks

Jarred

3

Thank you Jarred for response. We don’t have AD integration in place. Any other setting which may cause this error?

4

Do you have any sort of external authentication piece in place? That is only thing that I can think of would prevent you from changing anything in the users and groups. Maybe some one else has had this experience and can give us another idea

5

Did have another thought sorry for the double post Have you checked the error logs? There could be a clue there as to why it is not allowing