Yet another post from a newbie here.
First off I will announce to those that don’'t already realize that Jive Messenger kicks butt!
I was assigned the task of implementing an instant messaging solution primarily for our Call Center which consists of salespeople and customer service reps. After implementing JM the Director of our CC realized that he didn’'t like the idea of his salespeople instant messaging each other.
Is there a way on the server side to restrict those in a particular group from sending messages at the same time allowing them to receive?
I’‘m hoping that there is a way because if not I’'m going to have to set our CC staff up with email accounts.