Here is the exception being thrown
11.10 14:37:47 Could not store offline message for address 10.23.5.73/announce/online
org.jivesoftware.messenger.user.UserNotFoundException
at org.jivesoftware.messenger.user.spi.DbUserIDProvider.getUserID(DbUserIDProvider .java:131)
at org.jivesoftware.messenger.user.spi.UserManagerImpl.getUserID(UserManagerImpl.j ava:125)
at org.jivesoftware.messenger.user.spi.DbOfflineMessageStore.addMessage(DbOfflineM essageStore.java:63)
at org.jivesoftware.messenger.user.spi.OfflineMessageStrategyImpl.store(OfflineMes sageStrategyImpl.java:93)
at org.jivesoftware.messenger.user.spi.OfflineMessageStrategyImpl.storeOffline(Off lineMessageStrategyImpl.java:69)
at org.jivesoftware.messenger.spi.MessageRouterImpl.route(MessageRouterImpl.java:5 0)
at org.jivesoftware.messenger.spi.PacketRouterImpl.route(PacketRouterImpl.java:66)
at org.jivesoftware.messenger.net.SocketReadThread.readStream(SocketReadThread.jav a:191)
at org.jivesoftware.messenger.net.SocketReadThread.run(SocketReadThread.java:95)