This post solved my problem.
We have an openfire 3.7.1 instance running on a 32 bit CentOS 5.8 kernel 2.6.18-308.8.1.el5 with Java ver 1.6.0_24 and jetty/7.0.2-SNAPSHOT Appserver. We have enabled LDAP which is bouncing off one of our corp AD controllers.
Everything works great with the exception that the online users do not show automatically in the “buddy list”. I can manually search, find and add a user then see their status but need to have available users pop-up in the list automatically.
Which settings are most likely to cause this issue?