When we add a new user to Spark it shows up as their username and not their displayName from AD…a few of our contact work correctly but recently when we add a new one it will only show username.
what can be done to fix this without manually editing?
Mappings are correct. because it mapped me and a few other people correctly…I checked AD and the user has the same fields filled in as I do. let me clear the cache and try again.