I’‘ve installed WildFire 3.2.2 Enterprise (running on a 30 trial), added a user, then setup the SIP settings. When Spark 2.5.0 beta3 client connects it doesn’'t have the Softphone feature enabled. I went back to the SIP settings and tried using the “Test” button and it returns “SIP Account problem: NetworkError”.
I have full logging enabled via the admin interface but the logs show nothing. It’‘s as if clicking on Test and the result shown never happened. Is there a log file for this somewhere that’'s not viewable in the admin log section, or enableable (new word!)? I tried grep -i sip /opt/wildfire/logs/**
and nothing shows. Also tried grep -i phone /opt/wildfire/logs/**
but that only showed the following:
error.log: at org.jivesoftware.phone.PhonePlugin.init(PhonePlugin.java:82)
error.log: at org.jivesoftware.phone.PhonePlugin.initializePlugin(PhonePlugin.java:64)
error.log:2007.02.23 02:57:04 org.jivesoftware.phone.PhonePlugin.destroy(PhonePlugin.java:121)
error.log: at org.jivesoftware.phone.PhonePlugin.destroy(PhonePlugin.java:118)
error.log: at org.jivesoftware.phone.PhonePlugin.destroyPlugin(PhonePlugin.java:108)
error.log: at org.jivesoftware.phone.PhonePlugin.destroy(PhonePlugin.java:123)
error.log: at org.jivesoftware.phone.PhonePlugin.destroyPlugin(PhonePlugin.java:108)
error.log: at org.jivesoftware.phone.PhonePlugin.init(PhonePlugin.java:82)
error.log: at org.jivesoftware.phone.PhonePlugin.initializePlugin(PhonePlugin.java:64)
info.log:2007.02.23 02:56:14 Initializing phone plugin
info.log:2007.02.23 02:57:04 Unregistering phone plugin as a component
info.log:2007.02.23 02:57:21 Initializing phone plugin
Asterisk is the SIP server and X-Lite connects and operates just fine. I even tried adding the Asterisk-IM plugin (I believe this is not required for Enterprise?) but that didn’'t even show as a tab, in the admin interface, as it did in older versions of Wildfire.
Any ideas?
Thanks.
Dan
Message was edited by: RaBiDFLY