Spark Client Can''t Complete Connection

Spark Spark Support
1

I installed the Spark client on an XPP workstation running SP2. It when any user from that workstation attempts to connect, they seem to be able to authenticate, but Spark hangs until it times out.

I have tried to detect server port, and I have tried to hard code the port address.

There is no firewall enabled on this machine.

Spark Version 1.1.3

Below are log entries, one from Spark and the other from Wildfire:

====== Spark Log ========

Exception in thread “Thread-4” com.thoughtworks.xstream.io.StreamException: : input contained no data

at com.thoughtworks.xstream.io.xml.XppReader.pullNextEvent(XppReader.java:60)

at com.thoughtworks.xstream.io.xml.AbstractPullReader.readRealEvent(AbstractPullRe ader.java:118)

at com.thoughtworks.xstream.io.xml.AbstractPullReader.readEvent(AbstractPullReader .java:111)

at com.thoughtworks.xstream.io.xml.AbstractPullReader.move(AbstractPullReader.java :90)

at com.thoughtworks.xstream.io.xml.AbstractPullReader.moveDown(AbstractPullReader. java:75)

at com.thoughtworks.xstream.io.xml.XppReader.(XppReader.java:28)

at com.thoughtworks.xstream.io.xml.XppDriver.createReader(XppDriver.java:24)

at com.thoughtworks.xstream.XStream.fromXML(XStream.java:475)

at com.jivesoftware.sparkimpl.plugin.layout.LayoutSettingsManager.getLayoutSetting s(LayoutSettingsManager.java:69)

at com.jivesoftware.LoginDialog.startSpark(LoginDialog.java:692)

at com.jivesoftware.LoginDialog.access$700(LoginDialog.java:74)

at com.jivesoftware.LoginDialog$3.construct(LoginDialog.java:497)

at com.jivesoftware.spark.util.SwingWorker$2.run(SwingWorker.java:121)

at java.lang.Thread.run(Unknown Source)

Caused by: java.io.EOFException: input contained no data

at org.xmlpull.mxp1.MXParser.fillBuf(MXParser.java:2958)

at org.xmlpull.mxp1.MXParser.more(MXParser.java:2996)

at org.xmlpull.mxp1.MXParser.parseProlog(MXParser.java:1409)

at org.xmlpull.mxp1.MXParser.nextImpl(MXParser.java:1394)

at org.xmlpull.mxp1.MXParser.next(MXParser.java:1092)

at com.thoughtworks.xstream.io.xml.XppReader.pullNextEvent(XppReader.java:43)

===== Wildfire Debug Log =======

2006.04.05 07:36:06 SSL Connect 92997e[SSL_NULL_WITH_NULL_NULL: Socket[addr=/192.x.x.135,port=1271,localport=5223]]

Thanks,

Rick

Message was edited by: LightForce

2

Hi,

why are you using port 5223? It’'s the one for old SSL. Did you also try 5222 with TLS?

LG

3

I tried 5222, 5223, and autodetect. I am not sure what TLS is.

There is no problem connecting to the Wildfire server using another Jabber client, but I would like to use Spark…

Message was edited by: LightForce

Message was edited by: LightForce

4

Hi,

you may have access to Wifi and the option to disable old-SSL and TLS (new SSL) on page /ssl-settings.jsp. I’'m not sure that using plain auth will help.

Are you using the normal installation or the online installation version?

LG

5

Hi,

you may have access to Wifi and the option to disable

old-SSL and latest (new SSL) on page /ssl-settings.jsp.

I’'m not sure that using plain auth will help.

Are you using the normal installation or the online

installation version?

I download the latest version form your site, then ran setup using the normal method.

I tried using plain authorization, but still no-go.

Rick

6

This turned out to be something strange with the user’'s profile. I cleared the profile and then reconfigured Spark and everything worked fine.

Rick