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Spark Client does not work properly with Mac

We are having 75+ computers connected in network and we are using Spark for our internal communication.

Above 75+ computers has OS as below

25 has windows 7 OS

25 has Ubuntu OS

25 has Mac OS.

Spark server is installed on Windows Server.

Spark Client is working fine for computers running on Windows 7 & Ubuntu.

Some how Spark Client is creating issue on Mac. One Mac OS user send message to another and it shows as sent in his/her spark window. But receipant never receieve the same. It does not happen all the time. At the same times it happen many times.

We are only facing issue with Spark client on Mac. For rest, it is working absolutely fine.

Can anyone help to solve this issue?

Let me know if you need any additional information to answer my question.

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