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Spark Crashes after login


I have been trying to install spark over the last year with every new version available but the same result. After I login it shows the list of users and then it closes. I have installed the latest Java versions and updates as well as Windows updates. Initially I though the problem was the Dual core processor but testing with another similar computer it only happens in mine. The rest of the company is using spark with no problem. I am using an HP nc8430 with WXP SP2. I have turned off and disable the wireless connection in case it get confused.

Does anyone have an Idea where the problem could be? Currently I am using Soapbox while I figure out the problem.

Below is the error.log file I found.


Exception on commit = java.io.IOException: Can’t find registry file

Exception on commit = java.io.IOException: Can’t find registry file

And this is the other log I found hs_err_pid4696.log

  1. An unexpected error has been detected by Java Runtime Environment:

  1. EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x6d8918d7, pid=4696, tid=3156

  1. Java VM: Java HotSpot™ Client VM (1.6.0_03-b05 mixed mode)

  2. Problematic frame:

  3. V http://jvm.dll+0xd18d7

  1. If you would like to submit a bug report, please visit:

  2. http://java.sun.com/webapps/bugreport/crash.jsp

T H R E A D -

Current thread (0x0b135400): JavaThread “Thread-46” daemon

siginfo: ExceptionCode=0xc0000005, reading address 0x00000000


EAX=0x00000000, EBX=0x0b135400, ECX=0x00000006, EDX=0x00000000

ESP=0x0db4f288, EBP=0x00000000, ESI=0x00000000, EDI=0x0b1354ec

EIP=0x6d8918d7, EFLAGS=0x00010246

Top of Stack: (sp=0x0db4f288)

0x0db4f288: 00000000 00000001 00004066 0b135400

0x0db4f298: 00000000 00000000 00000000 00000000

0x0db4f2a8: 00000000 00000000 00000000 00000000

0x0db4f2b8: 00000000 00000000 00000000 00000000

0x0db4f2c8: 00000000 00000000 0dae1cdc 0b1354ec

0x0db4f2d8: 00000000 00000000 0db4f2f4 0dae12c1

0x0db4f2e8: 0b1354ec 00000000 00000000 00004066

0x0db4f2f8: 00000000 0000020c 0000025e 00000000

Instructions: (pc=0x6d8918d7)

0x6d8918c7: 00 74 09 8d 4c 24 0c e8 cd 6a 08 00 8b 74 24 54

0x6d8918d7: 8b 06 c7 44 24 1c 0e 00 00 00 8b 48 08 0f b7 51

Stack: [0x0db00000,0x0db50000), sp=0x0db4f288, free space=316k

Native frames: (J=compiled Java code, j=interpreted, Vv=VM code, C=native code)

V http://jvm.dll+0xd18d7

Java frames: (J=compiled Java code, j=interpreted, Vv=VM code)

j org.jdesktop.jdic.tray.internal.impl.DisplayThread.initTray()V+0

j org.jdesktop.jdic.tray.internal.impl.DisplayThread.run()V+24

v ~StubRoutines::call_stub

P R O C E S S -

Java Threads: ( => current thread )

=>0x0b135400 JavaThread “Thread-46” daemon

0x0af18400 JavaThread “com.jniwrapper.NativeResourceCollector” daemon

0x0ac14400 JavaThread “Thread-44”

0x0cb0f400 JavaThread “Java Sound Event Dispatcher” daemon

0x0b163800 JavaThread “Timer-25”

0x0b162c00 JavaThread “Timer-24”

0x0b161c00 JavaThread “Timer-23”

0x0b160c00 JavaThread “Timer-22”

0x0b15f800 JavaThread “Timer-21”

0x0b15e800 JavaThread “Timer-20”

0x0b14a000 JavaThread “Timer-19”

0x0b149000 JavaThread “Timer-18”

0x0b148000 JavaThread “Timer-17”

0x0b146c00 JavaThread “Timer-16”

0x0b146000 JavaThread “Timer-15”

0x0b145000 JavaThread “Timer-14”

0x0b13a800 JavaThread “Timer-13”

0x0b139800 JavaThread “Timer-12”

0x0b138800 JavaThread “Timer-11”

0x0b137c00 JavaThread “Timer-10”

0x0b12b400 JavaThread “Timer-9”

0x0b12a400 JavaThread “Timer-8”

0x0b128800 JavaThread “Timer-7”

0x0b127400 JavaThread “Timer-6”

0x0b126800 JavaThread “Timer-5”

0x0b0e6800 JavaThread “Timer-4”

0x0b0e6000 JavaThread “Timer-3”

0x0b125800 JavaThread “Timer-2”

0x0b125400 JavaThread “Timer-1”

0x0b0bf800 JavaThread “Thread-9”

0x0b0ba000 JavaThread “pool-spark3” daemon

0x0b0c1000 JavaThread “pool-spark2” daemon

0x0b0bb800 JavaThread “pool-spark1” daemon

0x0af2b400 JavaThread “Timer-0”

0x0b152800 JavaThread “Image Fetcher 1” daemon

0x0ab55000 JavaThread “timer-spark” daemon

0x0b0fd400 JavaThread “Smack Listener Processor (0)” daemon

0x0ac14c00 JavaThread “Smack Keep Alive (0)” daemon

0x0b404400 JavaThread “Smack Packet Reader (0)” daemon

0x0b461400 JavaThread “Smack Packet Writer (0)” daemon

0x0b3a0c00 JavaThread “Image Fetcher 0” daemon

0x0b291800 JavaThread “TimerQueue” daemon

0x0b1b4800 JavaThread “AWT-EventQueue-0”

0x0b1b7400 JavaThread “Image Fetcher 3” daemon

0x0b15cc00 JavaThread “AWT-Windows” daemon

0x0b11a800 JavaThread “AWT-Shutdown”

0x0b17b800 JavaThread “Java2D Disposer” daemon

0x0ac25c00 JavaThread “Exe4JStartupThread” daemon

0x0abcc800 JavaThread “Low Memory Detector” daemon

0x0abc7c00 JavaThread “CompilerThread0” daemon

0x0abc6800 JavaThread “Attach Listener” daemon

0x0abc5800 JavaThread “Signal Dispatcher” daemon

0x0abb7c00 JavaThread “Finalizer” daemon

0x0abb3800 JavaThread “Reference Handler” daemon

0x003c7400 JavaThread “main”

Other Threads:

0x0abaec00 VMThread

0x0abcdc00 WatcherThread

VM state:not at safepoint (normal execution)

VM Mutex/Monitor currently owned by a thread: None


def new generation total 1088K, used 231K [0x02aa0000, 0x02bc0000, 0x02f80000)

eden space 1024K, 20% used [0x02aa0000, 0x02ad4b18, 0x02ba0000)

from space 64K, 32% used [0x02bb0000, 0x02bb5270, 0x02bc0000)

to space 64K, 0% used [0x02ba0000, 0x02ba0000, 0x02bb0000)

tenured generation total 12152K, used 9061K [0x02f80000, 0x03b5e000, 0x06aa0000)

the space 12152K, 74% used [0x02f80000, 0x03859680, 0x03859800, 0x03b5e000)

compacting perm gen total 19968K, used 19872K [0x06aa0000, 0x07e20000, 0x0aaa0000)

the space 19968K, 99% used [0x06aa0000, 0x07e08178, 0x07e08200, 0x07e20000)

No shared spaces configured.

Dynamic libraries:

0x00400000 - 0x0047a000 C:\Program Files\Spark\Spark.exe

0x7c900000 - 0x7c9b0000 C:\WINDOWS\system32\ntdll.dll

0x7c800000 - 0x7c8f5000 C:\WINDOWS\system32\kernel32.dll

0x77dd0000 - 0x77e6b000 C:\WINDOWS\system32\ADVAPI32.DLL

0x77e70000 - 0x77f01000 C:\WINDOWS\system32\RPCRT4.dll

0x773d0000 - 0x774d3000 C:\WINDOWS\WinSxS\X86_Microsoft.Windows.Common-Controls_6595b64144ccf1df_6.0.26 00.2982_x-ww_ac3f9c03\COMCTL32.DLL

0x77c10000 - 0x77c68000 C:\WINDOWS\system32\msvcrt.dll

0x77f10000 - 0x77f57000 C:\WINDOWS\system32\GDI32.dll

0x7e410000 - 0x7e4a0000 C:\WINDOWS\system32\USER32.dll

0x77f60000 - 0x77fd6000 C:\WINDOWS\system32\SHLWAPI.dll

0x7c9c0000 - 0x7d1d7000 C:\WINDOWS\system32\SHELL32.DLL

0x76390000 - 0x763ad000 C:\WINDOWS\system32\IMM32.DLL

0x629c0000 - 0x629c9000 C:\WINDOWS\system32\LPK.DLL

0x74d90000 - 0x74dfb000 C:\WINDOWS\system32\USP10.dll

0x6d7c0000 - 0x6da0a000 c:\program files\java\jre1.6.0_03\bin\client\jvm.dll

0x76b40000 - 0x76b6d000 C:\WINDOWS\system32\WINMM.dll

0x7c340000 - 0x7c396000 C:\WINDOWS\system32\MSVCR71.dll

0x6d310000 - 0x6d318000 c:\program files\java\jre1.6.0_03\bin\hpi.dll

0x76bf0000 - 0x76bfb000 C:\WINDOWS\system32\PSAPI.DLL

0x6d770000 - 0x6d77c000 c:\program files\java\jre1.6.0_03\bin\verify.dll

0x6d3b0000 - 0x6d3cf000 c:\program files\java\jre1.6.0_03\bin\java.dll

0x6d7b0000 - 0x6d7bf000 c:\program files\java\jre1.6.0_03\bin\zip.dll

0x6d000000 - 0x6d1c3000 C:\Program Files\Java\jre1.6.0_03\bin\awt.dll

0x73000000 - 0x73026000 C:\WINDOWS\system32\WINSPOOL.DRV

0x774e0000 - 0x7761d000 C:\WINDOWS\system32\ole32.dll

0x5ad70000 - 0x5ada8000 C:\WINDOWS\system32\uxtheme.dll

0x74720000 - 0x7476b000 C:\WINDOWS\system32\MSCTF.dll

0x10000000 - 0x1000d000 C:\Program Files\HPQ\IAM\bin\ItClient.dll

0x74c80000 - 0x74cac000 C:\WINDOWS\system32\OLEACC.dll

0x76080000 - 0x760e5000 C:\WINDOWS\system32\MSVCP60.dll

0x77120000 - 0x771ab000 C:\WINDOWS\system32\OLEAUT32.dll

0x7c000000 - 0x7c054000 C:\WINDOWS\system32\MSVCR70.dll

0x755c0000 - 0x755ee000 C:\WINDOWS\system32\msctfime.ime

0x6d2b0000 - 0x6d303000 C:\Program Files\Java\jre1.6.0_03\bin\fontmanager.dll

0x6d570000 - 0x6d583000 C:\Program Files\Java\jre1.6.0_03\bin\net.dll

0x71ab0000 - 0x71ac7000 C:\WINDOWS\system32\WS2_32.dll

0x71aa0000 - 0x71aa8000 C:\WINDOWS\system32\WS2HELP.dll

0x6d590000 - 0x6d599000 C:\Program Files\Java\jre1.6.0_03\bin\nio.dll

0x605d0000 - 0x605d9000 C:\WINDOWS\system32\mslbui.dll

0x0ffd0000 - 0x0fff8000 C:\WINDOWS\system32\rsaenh.dll

0x769c0000 - 0x76a73000 C:\WINDOWS\system32\USERENV.dll

0x5b860000 - 0x5b8b4000 C:\WINDOWS\system32\netapi32.dll

0x71a50000 - 0x71a8f000 C:\WINDOWS\System32\mswsock.dll

0x76f20000 - 0x76f47000 C:\WINDOWS\system32\DNSAPI.dll

0x76fb0000 - 0x76fb8000 C:\WINDOWS\System32\winrnr.dll

0x76f60000 - 0x76f8c000 C:\WINDOWS\system32\WLDAP32.dll

0x76fc0000 - 0x76fc6000 C:\WINDOWS\system32\rasadhlp.dll

0x6d750000 - 0x6d758000 C:\Program Files\Java\jre1.6.0_03\bin\sunmscapi.dll

0x77a80000 - 0x77b14000 C:\WINDOWS\system32\CRYPT32.dll

0x77b20000 - 0x77b32000 C:\WINDOWS\system32\MSASN1.dll

0x662b0000 - 0x66308000 C:\WINDOWS\system32\hnetcfg.dll

0x71a90000 - 0x71a98000 C:\WINDOWS\System32\wshtcpip.dll

0x6d220000 - 0x6d243000 C:\Program Files\Java\jre1.6.0_03\bin\dcpr.dll

0x0c2b0000 - 0x0c2c5000 C:\Program Files\Spark\lib\windows\jmutil.dll

0x0c2d0000 - 0x0c2d7000 C:\Program Files\Spark\lib\windows\jmdaudc.dll

0x73f10000 - 0x73f6c000 C:\WINDOWS\system32\DSOUND.dll

0x77c00000 - 0x77c08000 C:\WINDOWS\system32\VERSION.dll

0x0d4d0000 - 0x0d4dc000 C:\Program Files\Spark\lib\windows\jmdaud.dll

0x76c30000 - 0x76c5e000 C:\WINDOWS\system32\WINTRUST.dll

0x76c90000 - 0x76cb8000 C:\WINDOWS\system32\IMAGEHLP.dll

0x72d20000 - 0x72d29000 C:\WINDOWS\system32\wdmaud.drv

0x72d10000 - 0x72d18000 C:\WINDOWS\system32\msacm32.drv

0x77be0000 - 0x77bf5000 C:\WINDOWS\system32\MSACM32.dll

0x77bd0000 - 0x77bd7000 C:\WINDOWS\system32\midimap.dll

0x73ee0000 - 0x73ee4000 C:\WINDOWS\system32\KsUser.dll

0x6d520000 - 0x6d544000 C:\Program Files\Java\jre1.6.0_03\bin\jsound.dll

0x6d550000 - 0x6d558000 C:\Program Files\Java\jre1.6.0_03\bin\jsoundds.dll

0x0da70000 - 0x0da7b000 C:\Program Files\Spark\resources\jniwrap.dll

0x0dae0000 - 0x0daef000 C:\Program Files\Spark\lib\windows\tray.dll

VM Arguments:

jvm_args: -Dexe4j.semaphoreName=c:_program files_spark_spark.exe -Dexe4j.isInstall4j=true -Dexe4j.moduleName=C:\Program Files\Spark\Spark.exe -Dexe4j.processCommFile=C:\DOCUME1\ANDRES1.GUT\LOCALS~1\Temp\e4j_p4696.tmp -Dexe4j.tempDir= -Dexe4j.unextractedPosition=0 -Dexe4j.consoleCodepage=cp0 -Dappdir=C:\Program Files\Spark\ -Dsun.java2d.noddraw=true -Djava.library.path=C:\Program Files\Spark

java_command: <unknown>

Launcher Type: generic

Environment Variables:

PATH=C:\Program Files\Spark.\resources;C:\WINDOWS\system32;C:\WINDOWS;C:\WINDOWS\System32\Wbem ;C:\Program Files\ATI Technologies\ATI.ACE;C:\Program Files\HPQ\IAM\bin;C:\CCURE800DLC\BIN;C:\CCURE800\NETVIDEO\NICE;c:\program files\java\jre1.6.0_03\bin



PROCESSOR_IDENTIFIER=x86 Family 6 Model 14 Stepping 8, GenuineIntel

S Y S T E M -

OS: Windows XP Build 2600 Service Pack 2

CPU:total 2 (2 cores per cpu, 1 threads per core) family 6 model 14 stepping 8, cmov, cx8, fxsr, mmx, sse, sse2, sse3

Memory: 4k page, physical 2096492k(1149080k free), swap 3511064k(2570616k free)

vm_info: Java HotSpot™ Client VM (1.6.0_03-b05) for windows-x86, built on Sep 24 2007 22:24:33 by “java_re” with unknown MS VC++:1310


does http://www.igniterealtime.org/community/message/156536#156536 help? (upgrading the HP credential manager)

If it does not help, is this an AMD 64 bit system?


Yes, this fixed the problem. Thanks a lot