Spark crashes on login

[Mark_Pelts]

Spark 208

Jive server 311

Windows XP SP2

I start the Spark application just fine (not using autologin) and enter my creds. It then crashes with a HotSpot error log in the ProgramFiles\Spark\ directory. Error log below. What’‘s interesting is that if I enter the wrong password it tells me and stays open. It’'s only when I enter the correct creds that it tries to login and crashes. I have turned off the Windows Firewall just to check that. I have a separate workstation on which Spark runs fine. Thanks for any help!

1. An unexpected error has been detected by HotSpot Virtual Machine:

1. EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x6d709c9d, pid=5756, tid=3296

1. Java VM: Java HotSpot™ Client VM (1.5.0_06-b05 mixed mode)

2. Problematic frame:

3. V

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T H R E A D -

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Current thread (0x008d0500): JavaThread “Thread-10” daemon

siginfo: ExceptionCode=0xc0000005, reading address 0x00000000

Registers:

EAX=0x00000000, EBX=0x00004053, ECX=0x0dcbf0a8, EDX=0x00000000

ESP=0x0dcbf088, EBP=0x0dcbf0d4, ESI=0x0dcbf0a8, EDI=0x00000000

EIP=0x6d709c9d, EFLAGS=0x00010246

Top of Stack: (sp=0x0dcbf088)

0x0dcbf088: 6d6f85ec 00000000 008d0500 6d6fb49b

0x0dcbf098: 008d0500 00000000 0dcbf0fc 00000000

0x0dcbf0a8: 00000000 00000000 00000000 00000000

0x0dcbf0b8: 00000000 00000000 00000000 0000000e

0x0dcbf0c8: 00000000 00000000 00000000 00000000

0x0dcbf0d8: 0c951cdc 008d05c0 00000000 00000000

0x0dcbf0e8: 0dcbf0fc 0c9512c1 008d05c0 00000000

0x0dcbf0f8: 00000000 00004053 00000000 00000122

Instructions: (pc=0x6d709c9d)

0x6d709c8d: 44 24 04 24 fc 8b 00 8b 00 c3 8b 44 24 04 24 fc

0x6d709c9d: 8b 00 ff 74 24 04 8b c8 e8 93 fe ff ff c3 8b 44

Stack: [0x0dbc0000,0x0dcc0000), sp=0x0dcbf088, free space=1020k

Native frames: (J=compiled Java code, j=interpreted, Vv=VM code, C=native code)

V

Java frames: (J=compiled Java code, j=interpreted, Vv=VM code)

j org.jdesktop.jdic.tray.internal.impl.DisplayThread.initTray()V+0

j org.jdesktop.jdic.tray.internal.impl.DisplayThread.run()V+24

v ~StubRoutines::call_stub

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P R O C E S S -

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Java Threads: ( => current thread )

=>0x008d0500 JavaThread “Thread-10” daemon

0x008cae70 JavaThread “Timer-1”

0x008b93f0 JavaThread “Timer-0”

0x008b5b60 JavaThread “Smack Keep Alive” daemon

0x00899180 JavaThread “Smack Listener Processor” daemon

0x0089a850 JavaThread “Smack Packet Reader” daemon

0x0089ae70 JavaThread “Smack Packet Writer” daemon

0x008950a0 JavaThread “Image Fetcher 1” daemon

0x008904f0 JavaThread “Image Fetcher 0” daemon

0x0088eb90 JavaThread “Thread-3” daemon

0x0088c2e0 JavaThread “Thread-2”

0x008843e0 JavaThread “TimerQueue” daemon

0x008746c0 JavaThread “DestroyJavaVM”

0x00874c00 JavaThread “AWT-EventQueue-0”

0x008730b0 JavaThread “AWT-Shutdown”

0x00869010 JavaThread “Java2D Disposer” daemon

0x0085f250 JavaThread “AWT-Windows” daemon

0x00843580 JavaThread “Low Memory Detector” daemon

0x0084e2e0 JavaThread “CompilerThread0” daemon

0x0084d1c0 JavaThread “Signal Dispatcher” daemon

0x0084c5d0 JavaThread “Finalizer” daemon

0x0084b310 JavaThread “Reference Handler” daemon

Other Threads:

0x0084a5e0 VMThread

0x00852340 WatcherThread

VM state:not at safepoint (normal execution)

VM Mutex/Monitor currently owned by a thread: None

Heap

def new generation total 576K, used 100K [0x031a0000, 0x03240000, 0x03680000)

eden space 512K, 7% used [0x031a0000, 0x031a90f0, 0x03220000)

from space 64K, 100% used [0x03230000, 0x03240000, 0x03240000)

to space 64K, 0% used [0x03220000, 0x03220000, 0x03230000)

tenured generation total 5556K, used 3544K [0x03680000, 0x03bed000, 0x071a0000)

the space 5556K, 63% used [0x03680000, 0x039f6250, 0x039f6400, 0x03bed000)

compacting perm gen total 12544K, used 12460K [0x071a0000, 0x07de0000, 0x0b1a0000)

the space 12544K, 99% used [0x071a0000, 0x07dcb358, 0x07dcb400, 0x07de0000)

No shared spaces configured.

Dynamic libraries:

0x00400000 - 0x00419000 C:\Program Files\Spark\Spark.exe

0x7c900000 - 0x7c9b0000 C:\WINDOWS\system32\ntdll.dll

0x7c800000 - 0x7c8f4000 C:\WINDOWS\system32\kernel32.dll

0x77d40000 - 0x77dd0000 C:\WINDOWS\system32\USER32.dll

0x77f10000 - 0x77f57000 C:\WINDOWS\system32\GDI32.dll

0x77dd0000 - 0x77e6b000 C:\WINDOWS\system32\ADVAPI32.dll

0x77e70000 - 0x77f01000 C:\WINDOWS\system32\RPCRT4.dll

0x7c9c0000 - 0x7d1d5000 C:\WINDOWS\system32\SHELL32.dll

0x77c10000 - 0x77c68000 C:\WINDOWS\system32\msvcrt.dll

0x77f60000 - 0x77fd6000 C:\WINDOWS\system32\SHLWAPI.dll

0x774e0000 - 0x7761d000 C:\WINDOWS\system32\ole32.dll

0x77120000 - 0x771ac000 C:\WINDOWS\system32\OLEAUT32.dll

0x773d0000 - 0x774d3000 C:\WINDOWS\WinSxS\X86_Microsoft.Windows.Common-Controls_6595b64144ccf1df_6 .0.2600.2982_x-ww_ac3f9c03\COMCTL32.dll

0x629c0000 - 0x629c9000 C:\WINDOWS\system32\LPK.DLL

0x74d90000 - 0x74dfb000 C:\WINDOWS\system32\USP10.dll

0x6d670000 - 0x6d804000 C:\Program Files\Spark\jre\bin\client\jvm.dll

0x76b40000 - 0x76b6d000 C:\WINDOWS\system32\WINMM.dll

0x6d280000 - 0x6d288000 C:\Program Files\Spark\jre\bin\hpi.dll

0x76bf0000 - 0x76bfb000 C:\WINDOWS\system32\PSAPI.DLL

0x6d640000 - 0x6d64c000 C:\Program Files\Spark\jre\bin\verify.dll

0x6d300000 - 0x6d31d000 C:\Program Files\Spark\jre\bin\java.dll

0x6d660000 - 0x6d66f000 C:\Program Files\Spark\jre\bin\zip.dll

0x6d000000 - 0x6d167000 C:\Program Files\Spark\jre\bin\awt.dll

0x73000000 - 0x73026000 C:\WINDOWS\system32\WINSPOOL.DRV

0x76390000 - 0x763ad000 C:\WINDOWS\system32\IMM32.dll

0x73760000 - 0x737a9000 C:\WINDOWS\system32\ddraw.dll

0x73bc0000 - 0x73bc6000 C:\WINDOWS\system32\DCIMAN32.dll

0x73940000 - 0x73a10000 C:\WINDOWS\system32\D3DIM700.DLL

0x74720000 - 0x7476b000 C:\WINDOWS\system32\MSCTF.dll

0x10000000 - 0x1000d000 C:\Program Files\HPQ\IAM\bin\ItClient.dll

0x74c80000 - 0x74cac000 C:\WINDOWS\system32\OLEACC.dll

0x76080000 - 0x760e5000 C:\WINDOWS\system32\MSVCP60.dll

0x7c000000 - 0x7c054000 C:\WINDOWS\system32\MSVCR70.dll

0x5ad70000 - 0x5ada8000 C:\WINDOWS\system32\uxtheme.dll

0x6d240000 - 0x6d27d000 C:\Program Files\Spark\jre\bin\fontmanager.dll

0x6d4c0000 - 0x6d4d3000 C:\Program Files\Spark\jre\bin\net.dll

0x71ab0000 - 0x71ac7000 C:\WINDOWS\system32\WS2_32.dll

0x71aa0000 - 0x71aa8000 C:\WINDOWS\system32\WS2HELP.dll

0x6d4e0000 - 0x6d4e9000 C:\Program Files\Spark\jre\bin\nio.dll

0x605d0000 - 0x605d9000 C:\WINDOWS\system32\mslbui.dll

0x76d60000 - 0x76d79000 C:\WINDOWS\system32\iphlpapi.dll

0x0c240000 - 0x0c24b000 C:\WINDOWS\system32\pl15w2sp.dll

0x71a50000 - 0x71a8f000 C:\WINDOWS\system32\mswsock.dll

0x662b0000 - 0x66308000 C:\WINDOWS\system32\hnetcfg.dll

0x71a90000 - 0x71a98000 C:\WINDOWS\System32\wshtcpip.dll

0x76f20000 - 0x76f47000 C:\WINDOWS\system32\DNSAPI.dll

0x76fb0000 - 0x76fb8000 C:\WINDOWS\System32\winrnr.dll

0x76f60000 - 0x76f8c000 C:\WINDOWS\system32\WLDAP32.dll

0x76fc0000 - 0x76fc6000 C:\WINDOWS\system32\rasadhlp.dll

0x0ffd0000 - 0x0fff8000 C:\WINDOWS\system32\rsaenh.dll

0x769c0000 - 0x76a73000 C:\WINDOWS\system32\USERENV.dll

0x5b860000 - 0x5b8b4000 C:\WINDOWS\system32\netapi32.dll

0x0c950000 - 0x0c95b000 C:\Program Files\Spark\lib\windows\tray.dll

VM Arguments:

jvm_args: -Dappdir=C:\Program Files\Spark\

java_command:

Launcher Type: generic

Environment Variables:

CLASSPATH=.;C:\Program Files\Java\jre1.5.0_10\lib\ext\QTJava.zip

PATH=C:\WINDOWS\system32;C:\WINDOWS;C:\WINDOWS\System32\Wbem;C:\Program Files\ATI Technologies\Fire GL 3D Studio Max;C:\Program Files\ATI Technologies\ATI.ACE;C:\Program Files\HPQ\IAM\bin;C:\Program Files\QuickTime\QTSystem;C:\Program Files\WinSCP3;C:\Program Files\Common Files\GTK\2.0\bin;C:\pstools

USERNAME=mapelt

OS=Windows_NT

PROCESSOR_IDENTIFIER=x86 Family 6 Model 15 Stepping 6, GenuineIntel

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S Y S T E M -

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OS: Windows XP Build 2600 Service Pack 2

CPU:total 2 family 6, cmov, cx8, fxsr, mmx, sse, sse2, ht

Memory: 4k page, physical 2096468k(1398388k free), swap 4033192k(3526100k free)

vm_info: Java HotSpot™ Client VM (1.5.0_06-b05) for windows-x86, built on Nov 10 2005 11:12:14 by “java_re” with MS VC++ 6.0

[LG1]

Hi,

this seems to be the well-known AMD-64 Tray issue SPARK-373.

LG

[Mark_Pelts]

Neat. However, this is an Intel Core 2 processor.

[LG1]

Hi,

you could try the latest 1.5 or 1.6u1 JRE.

LG

[Mark_Pelts]

I have the latest 1.5. So I uninstalled Spark, installed 6u1. Then I downloaded the online Spark MSI installer and used that. Rebooting after every install or uninstall. Same thing. The error log is still one of the Java HotSpot logs but has different information now that I am using 6u1. See below.

1. An unexpected error has been detected by Java Runtime Environment:

1. EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x6d890ee7, pid=648, tid=3528

1. Java VM: Java HotSpot™ Client VM (1.6.0_01-b06 mixed mode, sharing)

2. Problematic frame:

3. V

1. If you would like to submit a bug report, please visit:

2. http://java.sun.com/webapps/bugreport/crash.jsp

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T H R E A D -

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Current thread (0x038b0400): JavaThread “Thread-10” daemon

siginfo: ExceptionCode=0xc0000005, reading address 0x00000000

Registers:

EAX=0x00000000, EBX=0x038b0400, ECX=0x00000006, EDX=0x00000000

ESP=0x060ef288, EBP=0x00000000, ESI=0x00000000, EDI=0x038b04e8

EIP=0x6d890ee7, EFLAGS=0x00010246

Top of Stack: (sp=0x060ef288)

0x060ef288: 00000000 00000000 00004053 038b0400

0x060ef298: 00000000 00000000 00000000 00000000

0x060ef2a8: 00000000 00000000 00000000 00000000

0x060ef2b8: 00000000 00000000 00000000 00000000

0x060ef2c8: 00000000 00000000 05ed1cdc 038b04e8

0x060ef2d8: 00000000 00000000 060ef2f4 05ed12c1

0x060ef2e8: 038b04e8 00000000 00000000 00004053

0x060ef2f8: 00000000 000003a2 000002bd 00000000

Instructions: (pc=0x6d890ee7)

0x6d890ed7: 00 74 09 8d 4c 24 0c e8 0d 4f 08 00 8b 74 24 54

0x6d890ee7: 8b 06 c7 44 24 1c 0e 00 00 00 8b 48 08 0f b7 51

Stack: [0x05ff0000,0x060f0000), sp=0x060ef288, free space=1020k

Native frames: (J=compiled Java code, j=interpreted, Vv=VM code, C=native code)

V

Java frames: (J=compiled Java code, j=interpreted, Vv=VM code)

j org.jdesktop.jdic.tray.internal.impl.DisplayThread.initTray()V+0

j org.jdesktop.jdic.tray.internal.impl.DisplayThread.run()V+24

v ~StubRoutines::call_stub

---

P R O C E S S -

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Java Threads: ( => current thread )

=>0x038b0400 JavaThread “Thread-10” daemon

0x037e9000 JavaThread “Timer-1”

0x037c1c00 JavaThread “Timer-0”

0x0381d800 JavaThread “Smack Keep Alive” daemon

0x00e8d800 JavaThread “Smack Listener Processor” daemon

0x00e69400 JavaThread “Smack Packet Reader” daemon

0x00e88400 JavaThread “Smack Packet Writer” daemon

0x00e92000 JavaThread “Image Fetcher 0” daemon

0x038fa400 JavaThread “Thread-3” daemon

0x00dc5c00 JavaThread “Thread-2”

0x03e7d800 JavaThread “TimerQueue” daemon

0x00b26400 JavaThread “DestroyJavaVM”

0x03e2c000 JavaThread “AWT-EventQueue-0”

0x03994c00 JavaThread “AWT-Windows” daemon

0x03993c00 JavaThread “AWT-Shutdown”

0x03993000 JavaThread “Java2D Disposer” daemon

0x00ddd000 JavaThread “Low Memory Detector” daemon

0x00dd8400 JavaThread “CompilerThread0” daemon

0x00dd7000 JavaThread “Attach Listener” daemon

0x00dd6400 JavaThread “Signal Dispatcher” daemon

0x00dce800 JavaThread “Finalizer” daemon

0x00dcd400 JavaThread “Reference Handler” daemon

Other Threads:

0x00dc4400 VMThread

0x00dde800 WatcherThread

VM state:not at safepoint (normal execution)

VM Mutex/Monitor currently owned by a thread: None

Heap

def new generation total 960K, used 205K [0x22990000, 0x22a90000, 0x22e70000)

eden space 896K, 15% used [0x22990000, 0x229b36d8, 0x22a70000)

from space 64K, 100% used [0x22a80000, 0x22a90000, 0x22a90000)

to space 64K, 0% used [0x22a70000, 0x22a70000, 0x22a80000)

tenured generation total 4096K, used 4008K [0x22e70000, 0x23270000, 0x26990000)

the space 4096K, 97% used [0x22e70000, 0x2325a370, 0x2325a400, 0x23270000)

compacting perm gen total 12288K, used 4933K [0x26990000, 0x27590000, 0x2a990000)

the space 12288K, 40% used [0x26990000, 0x26e61718, 0x26e61800, 0x27590000)

ro space 8192K, 62% used [0x2a990000, 0x2ae8e4e8, 0x2ae8e600, 0x2b190000)

rw space 12288K, 52% used [0x2b190000, 0x2b7d0e78, 0x2b7d1000, 0x2bd90000)

Dynamic libraries:

0x00400000 - 0x00419000 C:\Program Files\Spark\Spark.exe

0x7c900000 - 0x7c9b0000 C:\WINDOWS\system32\ntdll.dll

0x7c800000 - 0x7c8f4000 C:\WINDOWS\system32\kernel32.dll

0x77d40000 - 0x77dd0000 C:\WINDOWS\system32\USER32.dll

0x77f10000 - 0x77f57000 C:\WINDOWS\system32\GDI32.dll

0x77dd0000 - 0x77e6b000 C:\WINDOWS\system32\ADVAPI32.dll

0x77e70000 - 0x77f01000 C:\WINDOWS\system32\RPCRT4.dll

0x7c9c0000 - 0x7d1d5000 C:\WINDOWS\system32\SHELL32.dll

0x77c10000 - 0x77c68000 C:\WINDOWS\system32\msvcrt.dll

0x77f60000 - 0x77fd6000 C:\WINDOWS\system32\SHLWAPI.dll

0x774e0000 - 0x7761d000 C:\WINDOWS\system32\ole32.dll

0x77120000 - 0x771ac000 C:\WINDOWS\system32\OLEAUT32.dll

0x773d0000 - 0x774d3000 C:\WINDOWS\WinSxS\X86_Microsoft.Windows.Common-Controls_6595b64144ccf1df_6 .0.2600.2982_x-ww_ac3f9c03\COMCTL32.dll

0x629c0000 - 0x629c9000 C:\WINDOWS\system32\LPK.DLL

0x74d90000 - 0x74dfb000 C:\WINDOWS\system32\USP10.dll

0x6d7c0000 - 0x6da07000 C:\Program Files\Java\jre1.6.0_01\bin\client\jvm.dll

0x76b40000 - 0x76b6d000 C:\WINDOWS\system32\WINMM.dll

0x7c340000 - 0x7c396000 C:\WINDOWS\system32\MSVCR71.dll

0x6d310000 - 0x6d318000 C:\Program Files\Java\jre1.6.0_01\bin\hpi.dll

0x76bf0000 - 0x76bfb000 C:\WINDOWS\system32\PSAPI.DLL

0x6d770000 - 0x6d77c000 C:\Program Files\Java\jre1.6.0_01\bin\verify.dll

0x6d3b0000 - 0x6d3cf000 C:\Program Files\Java\jre1.6.0_01\bin\java.dll

0x6d7b0000 - 0x6d7bf000 C:\Program Files\Java\jre1.6.0_01\bin\zip.dll

0x6d000000 - 0x6d1c3000 C:\Program Files\Java\jre1.6.0_01\bin\awt.dll

0x73000000 - 0x73026000 C:\WINDOWS\system32\WINSPOOL.DRV

0x76390000 - 0x763ad000 C:\WINDOWS\system32\IMM32.dll

0x73760000 - 0x737a9000 C:\WINDOWS\system32\ddraw.dll

0x73bc0000 - 0x73bc6000 C:\WINDOWS\system32\DCIMAN32.dll

0x74720000 - 0x7476b000 C:\WINDOWS\system32\MSCTF.dll

0x10000000 - 0x1000d000 C:\Program Files\HPQ\IAM\bin\ItClient.dll

0x74c80000 - 0x74cac000 C:\WINDOWS\system32\OLEACC.dll

0x76080000 - 0x760e5000 C:\WINDOWS\system32\MSVCP60.dll

0x7c000000 - 0x7c054000 C:\WINDOWS\system32\MSVCR70.dll

0x5ad70000 - 0x5ada8000 C:\WINDOWS\system32\uxtheme.dll

0x6d2b0000 - 0x6d303000 C:\Program Files\Java\jre1.6.0_01\bin\fontmanager.dll

0x6d570000 - 0x6d583000 C:\Program Files\Java\jre1.6.0_01\bin\net.dll

0x71ab0000 - 0x71ac7000 C:\WINDOWS\system32\WS2_32.dll

0x71aa0000 - 0x71aa8000 C:\WINDOWS\system32\WS2HELP.dll

0x6d590000 - 0x6d599000 C:\Program Files\Java\jre1.6.0_01\bin\nio.dll

0x605d0000 - 0x605d9000 C:\WINDOWS\system32\mslbui.dll

0x76d60000 - 0x76d79000 C:\WINDOWS\system32\iphlpapi.dll

0x044d0000 - 0x044db000 C:\WINDOWS\system32\pl15w2sp.dll

0x71a50000 - 0x71a8f000 C:\WINDOWS\system32\mswsock.dll

0x662b0000 - 0x66308000 C:\WINDOWS\system32\hnetcfg.dll

0x71a90000 - 0x71a98000 C:\WINDOWS\System32\wshtcpip.dll

0x76f20000 - 0x76f47000 C:\WINDOWS\system32\DNSAPI.dll

0x76fb0000 - 0x76fb8000 C:\WINDOWS\System32\winrnr.dll

0x76f60000 - 0x76f8c000 C:\WINDOWS\system32\WLDAP32.dll

0x76fc0000 - 0x76fc6000 C:\WINDOWS\system32\rasadhlp.dll

0x0ffd0000 - 0x0fff8000 C:\WINDOWS\system32\rsaenh.dll

0x769c0000 - 0x76a73000 C:\WINDOWS\system32\USERENV.dll

0x5b860000 - 0x5b8b4000 C:\WINDOWS\system32\netapi32.dll

0x6d750000 - 0x6d758000 C:\Program Files\Java\jre1.6.0_01\bin\sunmscapi.dll

0x77a80000 - 0x77b14000 C:\WINDOWS\system32\CRYPT32.dll

0x77b20000 - 0x77b32000 C:\WINDOWS\system32\MSASN1.dll

0x05ed0000 - 0x05edb000 C:\Program Files\Spark\lib\windows\tray.dll

VM Arguments:

jvm_args: -Dappdir=C:\Program Files\Spark\

java_command:

Launcher Type: generic

Environment Variables:

CLASSPATH=.;C:\Program Files\Java\jre1.5.0_10\lib\ext\QTJava.zip

PATH=C:\WINDOWS\system32;C:\WINDOWS;C:\WINDOWS\System32\Wbem;C:\Program Files\ATI Technologies\Fire GL 3D Studio Max;C:\Program Files\ATI Technologies\ATI.ACE;C:\Program Files\HPQ\IAM\bin;C:\Program Files\QuickTime\QTSystem;C:\Program Files\WinSCP3;C:\Program Files\Common Files\GTK\2.0\bin;C:\pstools

USERNAME=mapelt

OS=Windows_NT

PROCESSOR_IDENTIFIER=x86 Family 6 Model 15 Stepping 6, GenuineIntel

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S Y S T E M -

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OS: Windows XP Build 2600 Service Pack 2

CPU:total 2 family 6, cmov, cx8, fxsr, mmx, sse, sse2

Memory: 4k page, physical 2096468k(1372280k free), swap 4033192k(3496496k free)

vm_info: Java HotSpot™ Client VM (1.6.0_01-b06) for windows-x86, built on Mar 14 2007 00:24:02 by “java_re” with unknown MS VC++:1310

[LG1]

Hi,

for me

Java frames: (J=compiled Java code, j=interpreted, Vv=VM code)

j org.jdesktop.jdic.tray.internal.impl.DisplayThread.initTray()V+0

j org.jdesktop.jdic.tray.internal.impl.DisplayThread.run()V+24

looks very similar to the first thread dump.

Your CLASSPATH still contains CLASSPATH=.;C:\Program Files\Java\jre1.5.0_10\lib\ext\QTJava.zip but you are using 1.6u1 - I assume that removing QTJava.zip from the CLASSPATH does not help but one does never know.

LG

[Jason_Rimmer]

I have spark running on a number of different laptops without complaint. Installation of a v2.5.1 on a Core Duo running Windows XP crashed in the same manner, though admittedly I haven’'t checked any logs, that the original poster describes.

[Brad_Mace]

Did you modify the classpath spark uses? My spark.ini (created by installer) contains:

Class Path=C:\Program Files\Spark\lib\activation.jar;C:\Program Files\Spark\lib\asterisk-im-client.jar.pack;C:\Program Files\Spark\lib\base.jar;C:\Program Files\Spark\lib\dom4j.jar;C:\Program Files\Spark\lib\i4jruntime.jar;C:\Program Files\Spark\lib\smack.jar.pack;C:\Program Files\Spark\lib\smackx-debug.jar.pack;C:\Program Files\Spark\lib\smackx.jar.pack;C:\Program Files\Spark\lib\spark.jar.pack;C:\Program Files\Spark\lib\startup.jar;C:\Program Files\Spark\lib\swingx.jar.pack;C:\Program Files\Spark\lib\synthetica.jar.pack;C:\Program Files\Spark\lib\syntheticaBlueMoon.jar.pack;C:\Program Files\Spark\lib\systeminfo.jar.pack;C:\Program Files\Spark\lib\xpp.jar.pack;C:\Program Files\Spark\lib\xstream.jar.pack;C:\Program Files\Spark\lib\windows\jdic.jar;C:\Program Files\Spark\lib\windows\jmf.jar;

[Jason_Rimmer]

I didn’‘t change anything to do with the installation defaults. For Spark at least I’‘m just another user. Here’'s the crash log from the Spark directory. This looks pretty ugly, should I install another JRE/JVM?

1. An unexpected error has been detected by Java Runtime Environment:

1. EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x6d890ee7, pid=6124, tid=4520

1. Java VM: Java HotSpot™ Client VM (1.6.0_01-b06 mixed mode, sharing)

2. Problematic frame:

3. V

1. If you would like to submit a bug report, please visit:

2. http://java.sun.com/webapps/bugreport/crash.jsp

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T H R E A D -

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Current thread (0x03441400): JavaThread “Thread-11” daemon

siginfo: ExceptionCode=0xc0000005, reading address 0x00000000

Registers:

EAX=0x00000000, EBX=0x03441400, ECX=0x00000006, EDX=0x00000000

ESP=0x0454ef88, EBP=0x00000000, ESI=0x00000000, EDI=0x034414e8

EIP=0x6d890ee7, EFLAGS=0x00010246

Top of Stack: (sp=0x0454ef88)

0x0454ef88: 00000000 00000000 000040f5 03441400

0x0454ef98: 00000000 00000000 00000000 00000000

0x0454efa8: 00000000 00000000 00000000 00000000

0x0454efb8: 00000000 00000000 00000000 00000000

0x0454efc8: 00000000 00000000 03da1cdc 034414e8

0x0454efd8: 00000000 00000000 0454eff4 03da12c1

0x0454efe8: 034414e8 00000000 00000000 000040f5

0x0454eff8: 00000000 0000025b 00000202 00000000

Instructions: (pc=0x6d890ee7)

0x6d890ed7: 00 74 09 8d 4c 24 0c e8 0d 4f 08 00 8b 74 24 54

0x6d890ee7: 8b 06 c7 44 24 1c 0e 00 00 00 8b 48 08 0f b7 51

Stack: [0x04500000,0x04550000), sp=0x0454ef88, free space=315k

Native frames: (J=compiled Java code, j=interpreted, Vv=VM code, C=native code)

V

Java frames: (J=compiled Java code, j=interpreted, Vv=VM code)

j org.jdesktop.jdic.tray.internal.impl.DisplayThread.initTray()V+0

j org.jdesktop.jdic.tray.internal.impl.DisplayThread.run()V+24

v ~StubRoutines::call_stub

---

P R O C E S S -

---

Java Threads: ( => current thread )

=>0x03441400 JavaThread “Thread-11” daemon

0x033f6800 JavaThread “Timer-1”

0x031db800 JavaThread “Timer-0”

0x031d9800 JavaThread “Smack Listener Processor (0)” daemon

0x031dc400 JavaThread “Smack Keep Alive (0)” daemon

0x03516000 JavaThread “Smack Packet Reader (0)” daemon

0x034fb400 JavaThread “Smack Packet Writer (0)” daemon

0x033bd400 JavaThread “SyntheticaAnimation 60” daemon

0x03429400 JavaThread “TimerQueue” daemon

0x033f9c00 JavaThread “Thread-4” daemon

0x0337f400 JavaThread “Thread-3”

0x032e1c00 JavaThread “Image Fetcher 1” daemon

0x032cac00 JavaThread “Image Fetcher 0” daemon

0x032ae800 JavaThread “AWT-EventQueue-0”

0x0313e400 JavaThread “cleanerThread” daemon

0x0318c800 JavaThread “AWT-Windows” daemon

0x031a6000 JavaThread “AWT-Shutdown”

0x031a5800 JavaThread “Java2D Disposer” daemon

0x02baa800 JavaThread “Exe4JStartupThread” daemon

0x02b9a400 JavaThread “Low Memory Detector” daemon

0x02b98c00 JavaThread “CompilerThread0” daemon

0x02b97800 JavaThread “Attach Listener” daemon

0x02b96800 JavaThread “Signal Dispatcher” daemon

0x02b92400 JavaThread “Finalizer” daemon

0x02b8dc00 JavaThread “Reference Handler” daemon

0x003e7000 JavaThread “main”

Other Threads:

0x02b84c00 VMThread

0x02b9b800 WatcherThread

VM state:not at safepoint (normal execution)

VM Mutex/Monitor currently owned by a thread: None

Heap

def new generation total 960K, used 630K [0x22990000, 0x22a90000, 0x22e70000)

eden space 896K, 63% used [0x22990000, 0x22a1db20, 0x22a70000)

from space 64K, 100% used [0x22a80000, 0x22a90000, 0x22a90000)

to space 64K, 0% used [0x22a70000, 0x22a70000, 0x22a80000)

tenured generation total 6288K, used 5730K [0x22e70000, 0x23494000, 0x26990000)

the space 6288K, 91% used [0x22e70000, 0x23408ba0, 0x23408c00, 0x23494000)

compacting perm gen total 12288K, used 6088K [0x26990000, 0x27590000, 0x2a990000)

the space 12288K, 49% used [0x26990000, 0x26f82198, 0x26f82200, 0x27590000)

ro space 8192K, 62% used [0x2a990000, 0x2ae8e4e8, 0x2ae8e600, 0x2b190000)

rw space 12288K, 52% used [0x2b190000, 0x2b7d0e58, 0x2b7d1000, 0x2bd90000)

Dynamic libraries:

0x00400000 - 0x0047a000 C:\Program Files\Spark\Spark.exe

0x7c900000 - 0x7c9b0000 C:\WINDOWS\system32\ntdll.dll

0x7c800000 - 0x7c8f4000 C:\WINDOWS\system32\kernel32.dll

0x77dd0000 - 0x77e6b000 C:\WINDOWS\system32\ADVAPI32.DLL

0x77e70000 - 0x77f01000 C:\WINDOWS\system32\RPCRT4.dll

0x773d0000 - 0x774d3000 C:\WINDOWS\WinSxS\X86_Microsoft.Windows.Common-Controls_6595b64144ccf1df_6 .0.2600.2982_x-ww_ac3f9c03\COMCTL32.DLL

0x77c10000 - 0x77c68000 C:\WINDOWS\system32\msvcrt.dll

0x77f10000 - 0x77f57000 C:\WINDOWS\system32\GDI32.dll

0x7e410000 - 0x7e4a0000 C:\WINDOWS\system32\USER32.dll

0x77f60000 - 0x77fd6000 C:\WINDOWS\system32\SHLWAPI.dll

0x7c9c0000 - 0x7d1d5000 C:\WINDOWS\system32\SHELL32.DLL

0x76390000 - 0x763ad000 C:\WINDOWS\system32\IMM32.DLL

0x629c0000 - 0x629c9000 C:\WINDOWS\system32\LPK.DLL

0x74d90000 - 0x74dfb000 C:\WINDOWS\system32\USP10.dll

0x77b40000 - 0x77b62000 C:\WINDOWS\system32\Apphelp.dll

0x6d7c0000 - 0x6da07000 c:\program files\spark\jre\bin\client\jvm.dll

0x76b40000 - 0x76b6d000 C:\WINDOWS\system32\WINMM.dll

0x7c340000 - 0x7c396000 C:\WINDOWS\system32\MSVCR71.dll

0x6d310000 - 0x6d318000 c:\program files\spark\jre\bin\hpi.dll

0x76bf0000 - 0x76bfb000 C:\WINDOWS\system32\PSAPI.DLL

0x6d770000 - 0x6d77c000 c:\program files\spark\jre\bin\verify.dll

0x6d3b0000 - 0x6d3cf000 c:\program files\spark\jre\bin\java.dll

0x6d7b0000 - 0x6d7bf000 c:\program files\spark\jre\bin\zip.dll

0x6d000000 - 0x6d1c3000 C:\Program Files\Spark\jre\bin\awt.dll

0x73000000 - 0x73026000 C:\WINDOWS\system32\WINSPOOL.DRV

0x774e0000 - 0x7761d000 C:\WINDOWS\system32\ole32.dll

0x74720000 - 0x7476b000 C:\WINDOWS\system32\MSCTF.dll

0x10000000 - 0x1000d000 C:\Program Files\HPQ\IAM\bin\ItClient.dll

0x74c80000 - 0x74cac000 C:\WINDOWS\system32\OLEACC.dll

0x76080000 - 0x760e5000 C:\WINDOWS\system32\MSVCP60.dll

0x77120000 - 0x771ac000 C:\WINDOWS\system32\OLEAUT32.dll

0x7c000000 - 0x7c054000 C:\WINDOWS\system32\MSVCR70.dll

0x5ad70000 - 0x5ada8000 C:\WINDOWS\system32\uxtheme.dll

0x755c0000 - 0x755ee000 C:\WINDOWS\system32\msctfime.ime

0x47fb0000 - 0x47fe7000 C:\Program Files\Common Files\microsoft shared\ink\tiptsf.dll

0x77c00000 - 0x77c08000 C:\WINDOWS\system32\VERSION.dll

0x77fe0000 - 0x77ff1000 C:\WINDOWS\system32\Secur32.dll

0x76fd0000 - 0x7704f000 C:\WINDOWS\system32\CLBCATQ.DLL

0x77050000 - 0x77115000 C:\WINDOWS\system32\COMRes.dll

0x605d0000 - 0x605d9000 C:\WINDOWS\system32\mslbui.dll

0x6d2b0000 - 0x6d303000 C:\Program Files\Spark\jre\bin\fontmanager.dll

0x6d570000 - 0x6d583000 C:\Program Files\Spark\jre\bin\net.dll

0x71ab0000 - 0x71ac7000 C:\WINDOWS\system32\WS2_32.dll

0x71aa0000 - 0x71aa8000 C:\WINDOWS\system32\WS2HELP.dll

0x6d590000 - 0x6d599000 C:\Program Files\Spark\jre\bin\nio.dll

0x71a50000 - 0x71a8f000 C:\WINDOWS\System32\mswsock.dll

0x76f20000 - 0x76f47000 C:\WINDOWS\system32\DNSAPI.dll

0x76fb0000 - 0x76fb8000 C:\WINDOWS\System32\winrnr.dll

0x76f60000 - 0x76f8c000 C:\WINDOWS\system32\WLDAP32.dll

0x76fc0000 - 0x76fc6000 C:\WINDOWS\system32\rasadhlp.dll

0x76d60000 - 0x76d79000 C:\WINDOWS\system32\iphlpapi.dll

0x03a20000 - 0x03a90000 C:\WINDOWS\system32\bmnet.dll

0x662b0000 - 0x66308000 C:\WINDOWS\system32\hnetcfg.dll

0x71a90000 - 0x71a98000 C:\WINDOWS\System32\wshtcpip.dll

0x03be0000 - 0x03be9000 C:\Program Files\windows journal\nbmaptip.dll

0x5c2c0000 - 0x5c300000 C:\WINDOWS\ime\sptip.dll

0x20000000 - 0x20011000 C:\WINDOWS\IME\SPGRMR.DLL

0x03f00000 - 0x041c5000 C:\WINDOWS\system32\xpsp2res.dll

0x6d220000 - 0x6d243000 C:\Program Files\Spark\jre\bin\dcpr.dll

0x727d0000 - 0x727dd000 C:\Program Files\Common Files\Microsoft Shared\Ink\tipcomponentsps.dll

0x0ffd0000 - 0x0fff8000 C:\WINDOWS\system32\rsaenh.dll

0x769c0000 - 0x76a73000 C:\WINDOWS\system32\USERENV.dll

0x5b860000 - 0x5b8b4000 C:\WINDOWS\system32\netapi32.dll

0x6d750000 - 0x6d758000 C:\Program Files\Spark\jre\bin\sunmscapi.dll

0x77a80000 - 0x77b14000 C:\WINDOWS\system32\CRYPT32.dll

0x77b20000 - 0x77b32000 C:\WINDOWS\system32\MSASN1.dll

0x03da0000 - 0x03daf000 C:\Program Files\Spark\lib\windows\tray.dll

0x60e70000 - 0x60e83000 C:\WINDOWS\system32\msctfp.dll

VM Arguments:

jvm_args: -Dexe4j.semaphoreName=c:_program files_spark_spark.exe -Dexe4j.isInstall4j=true -Dexe4j.moduleName=C:\Program Files\Spark\Spark.exe -Dexe4j.processCommFile=C:\DOCUME_1\bob\LOCALS1\Temp\e4j_p6124.tmp -Dexe4j.tempDir= -Dexe4j.unextractedPosition=0 -Dexe4j.consoleCodepage=cp0 -Dappdir=C:\Program Files\Spark\ -Dsun.java2d.noddraw=true

java_command:

Launcher Type: generic

Environment Variables:

PATH=C:\Program Files\Spark.\resources;C:\WINDOWS\system32;C:\WINDOWS;C:\WINDOWS\System32\Wbem ;C:\Program Files\HPQ\IAM\bin;C:\Program Files\Microsoft SQL Server\80\Tools\Binn;C:\WINDOWS\system32\gs\gs7.05\bin;c:\docume_1\bob\locals1\temp\e4je.tmp_dir1929\jre\bin;c:\program files\spark\jre\bin

USERNAME=bob

OS=Windows_NT

PROCESSOR_IDENTIFIER=x86 Family 6 Model 15 Stepping 6, GenuineIntel

---

S Y S T E M -

---

OS: Windows XP Build 2600 Service Pack 2

CPU:total 2 family 6, cmov, cx8, fxsr, mmx, sse, sse2

Memory: 4k page, physical 1039724k(337524k free), swap 2498900k(1797936k free)

vm_info: Java HotSpot™ Client VM (1.6.0_01-b06) for windows-x86, built on Mar 14 2007 00:24:02 by “java_re” with unknown MS VC++:1310

[LG1]

Hi,

it’'s as usual a problem with org.jdesktop.jdic.tray.internal.impl.DisplayThread, so if you remove the jdic.dll and .jar file in folder spark\lib\windows\ Spark will start up without displaying a TNA icon and without roster so it will not help you.

One should be able to download the JDIC C sources and compile them for oneself, this does at least work on 64bit linux.

LG

[EFFE]

Hi,

I got this issue on my HP Compaq nc8430 notebook with Win XP SP2 as well.

When I delete the files jdic.dll and jdic.jar the spark 2.5.1 gets opened, but it doesn’'t display anything.

When I download the latest jdic files from https://jdic.dev.java.net/servlets/ProjectDocumentList?folderID=3606&expandFolde r=3606&folderID=1430 and replace the files in the folder C:\Programme\Spark\lib\windows I still get the following error log:

1. An unexpected error has been detected by Java Runtime Environment:

1. EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x6d890ee7, pid=5748, tid=4872

1. Java VM: Java HotSpot™ Client VM (1.6.0_01-b06 mixed mode, sharing)

2. Problematic frame:

3. V

1. If you would like to submit a bug report, please visit:

2. http://java.sun.com/webapps/bugreport/crash.jsp

---

T H R E A D -

---

Current thread (0x033ab400): JavaThread “Thread-11” daemon

siginfo: ExceptionCode=0xc0000005, reading address 0x00000000

Registers:

EAX=0x00000000, EBX=0x033ab400, ECX=0x00000006, EDX=0x00000000

ESP=0x03e1ef08, EBP=0x00000000, ESI=0x00000000, EDI=0x033ab4e8

EIP=0x6d890ee7, EFLAGS=0x00010246

Top of Stack: (sp=0x03e1ef08)

0x03e1ef08: 00000000 00000000 000040bc 033ab400

0x03e1ef18: 00000000 00000000 00000000 00000000

0x03e1ef28: 00000000 00000000 00000000 00000000

0x03e1ef38: 00000000 00000000 00000000 00000000

0x03e1ef48: 00000000 00000000 03db1cdc 033ab4e8

0x03e1ef58: 00000000 00000000 03e1ef74 03db12c1

0x03e1ef68: 033ab4e8 00000000 00000000 000040bc

0x03e1ef78: 00000000 000001bf 00000363 00000000

Instructions: (pc=0x6d890ee7)

0x6d890ed7: 00 74 09 8d 4c 24 0c e8 0d 4f 08 00 8b 74 24 54

0x6d890ee7: 8b 06 c7 44 24 1c 0e 00 00 00 8b 48 08 0f b7 51

Stack: [0x03dd0000,0x03e20000), sp=0x03e1ef08, free space=315k

Native frames: (J=compiled Java code, j=interpreted, Vv=VM code, C=native code)

V

Java frames: (J=compiled Java code, j=interpreted, Vv=VM code)

j org.jdesktop.jdic.tray.internal.impl.DisplayThread.initTray()V+0

j org.jdesktop.jdic.tray.internal.impl.DisplayThread.run()V+24

v ~StubRoutines::call_stub

---

P R O C E S S -

---

Java Threads: ( => current thread )

=>0x033ab400 JavaThread “Thread-11” daemon

0x033a6400 JavaThread “Timer-1”

0x03350800 JavaThread “Timer-0”

0x033ad400 JavaThread “Smack Listener Processor (0)” daemon

0x032a5800 JavaThread “Smack Keep Alive (0)” daemon

0x033ac400 JavaThread “Smack Packet Reader (0)” daemon

0x034e4800 JavaThread “Smack Packet Writer (0)” daemon

0x0343a800 JavaThread “SyntheticaAnimation 60” daemon

0x033ff800 JavaThread “TimerQueue” daemon

0x0334e800 JavaThread “Thread-4” daemon

0x0337c400 JavaThread “Image Fetcher 2” daemon

0x0334b800 JavaThread “Image Fetcher 1” daemon

0x033bf400 JavaThread “Thread-3”

0x0328f800 JavaThread “Image Fetcher 0” daemon

0x0325fc00 JavaThread “AWT-EventQueue-0”

0x03261800 JavaThread “cleanerThread” daemon

0x03163800 JavaThread “AWT-Windows” daemon

0x03162800 JavaThread “AWT-Shutdown”

0x03195800 JavaThread “Java2D Disposer” daemon

0x02b9d000 JavaThread “Exe4JStartupThread” daemon

0x02b7dc00 JavaThread “Low Memory Detector” daemon

0x02b79000 JavaThread “CompilerThread0” daemon

0x02b77c00 JavaThread “Attach Listener” daemon

0x02b76c00 JavaThread “Signal Dispatcher” daemon

0x02b6f000 JavaThread “Finalizer” daemon

0x02b6e000 JavaThread “Reference Handler” daemon

0x003b7000 JavaThread “main”

Other Threads:

0x02b64c00 VMThread

0x02b88400 WatcherThread

VM state:not at safepoint (normal execution)

VM Mutex/Monitor currently owned by a thread: None

Heap

def new generation total 960K, used 905K [0x22960000, 0x22a60000, 0x22e40000)

eden space 896K, 96% used [0x22960000, 0x22a382b8, 0x22a40000)

from space 64K, 72% used [0x22a40000, 0x22a4ba50, 0x22a50000)

to space 64K, 0% used [0x22a50000, 0x22a50000, 0x22a60000)

tenured generation total 6128K, used 5873K [0x22e40000, 0x2343c000, 0x26960000)

the space 6128K, 95% used [0x22e40000, 0x233fc418, 0x233fc600, 0x2343c000)

compacting perm gen total 12288K, used 6089K [0x26960000, 0x27560000, 0x2a960000)

the space 12288K, 49% used [0x26960000, 0x26f52598, 0x26f52600, 0x27560000)

ro space 8192K, 62% used [0x2a960000, 0x2ae5e4e8, 0x2ae5e600, 0x2b160000)

rw space 12288K, 52% used [0x2b160000, 0x2b7a0e78, 0x2b7a1000, 0x2bd60000)

Dynamic libraries:

0x00400000 - 0x0047a000 C:\Programme\Spark\Spark.exe

0x7c910000 - 0x7c9c7000 C:\WINDOWS\system32\ntdll.dll

0x7c800000 - 0x7c906000 C:\WINDOWS\system32\kernel32.dll

0x77da0000 - 0x77e4a000 C:\WINDOWS\system32\ADVAPI32.DLL

0x77e50000 - 0x77ee1000 C:\WINDOWS\system32\RPCRT4.dll

0x773a0000 - 0x774a3000 C:\WINDOWS\WinSxS\X86_Microsoft.Windows.Common-Controls_6595b64144ccf1df_6 .0.2600.2982_x-ww_ac3f9c03\COMCTL32.DLL

0x77be0000 - 0x77c38000 C:\WINDOWS\system32\msvcrt.dll

0x77ef0000 - 0x77f37000 C:\WINDOWS\system32\GDI32.dll

0x7e360000 - 0x7e3f0000 C:\WINDOWS\system32\USER32.dll

0x77f40000 - 0x77fb6000 C:\WINDOWS\system32\SHLWAPI.dll

0x7c9d0000 - 0x7d1ef000 C:\WINDOWS\system32\SHELL32.DLL

0x6d7c0000 - 0x6da07000 c:\programme\java\jre1.6.0_01\bin\client\jvm.dll

0x76af0000 - 0x76b1e000 C:\WINDOWS\system32\WINMM.dll

0x7c340000 - 0x7c396000 C:\WINDOWS\system32\MSVCR71.dll

0x6d310000 - 0x6d318000 c:\programme\java\jre1.6.0_01\bin\hpi.dll

0x76bb0000 - 0x76bbb000 C:\WINDOWS\system32\PSAPI.DLL

0x6d770000 - 0x6d77c000 c:\programme\java\jre1.6.0_01\bin\verify.dll

0x6d3b0000 - 0x6d3cf000 c:\programme\java\jre1.6.0_01\bin\java.dll

0x6d7b0000 - 0x6d7bf000 c:\programme\java\jre1.6.0_01\bin\zip.dll

0x6d000000 - 0x6d1c3000 C:\Programme\Java\jre1.6.0_01\bin\awt.dll

0x72f70000 - 0x72f96000 C:\WINDOWS\system32\WINSPOOL.DRV

0x76330000 - 0x7634d000 C:\WINDOWS\system32\IMM32.dll

0x774b0000 - 0x775ed000 C:\WINDOWS\system32\ole32.dll

0x5b0f0000 - 0x5b128000 C:\WINDOWS\system32\uxtheme.dll

0x10000000 - 0x10006000 C:\DOKUME_1\ADMINI1\LOKALE~1\Temp\IadHide5.dll

0x03690000 - 0x0369d000 C:\Programme\HPQ\IAM\bin\ItClient.dll

0x74c00000 - 0x74c2c000 C:\WINDOWS\system32\OLEACC.dll

0x76020000 - 0x76085000 C:\WINDOWS\system32\MSVCP60.dll

0x770f0000 - 0x7717c000 C:\WINDOWS\system32\OLEAUT32.dll

0x7c000000 - 0x7c054000 C:\WINDOWS\system32\MSVCR70.dll

0x6d2b0000 - 0x6d303000 C:\Programme\Java\jre1.6.0_01\bin\fontmanager.dll

0x6d570000 - 0x6d583000 C:\Programme\Java\jre1.6.0_01\bin\net.dll

0x71a10000 - 0x71a27000 C:\WINDOWS\system32\WS2_32.dll

0x71a00000 - 0x71a08000 C:\WINDOWS\system32\WS2HELP.dll

0x6d590000 - 0x6d599000 C:\Programme\Java\jre1.6.0_01\bin\nio.dll

0x719b0000 - 0x719f0000 C:\WINDOWS\System32\mswsock.dll

0x76ee0000 - 0x76f07000 C:\WINDOWS\system32\DNSAPI.dll

0x76f70000 - 0x76f78000 C:\WINDOWS\System32\winrnr.dll

0x76f20000 - 0x76f4d000 C:\WINDOWS\system32\WLDAP32.dll

0x76f80000 - 0x76f86000 C:\WINDOWS\system32\rasadhlp.dll

0x76d20000 - 0x76d39000 C:\WINDOWS\system32\iphlpapi.dll

0x03ac0000 - 0x03acc000 C:\Programme\F-Secure\FSPS\program\FSLSP.DLL

0x17000000 - 0x17016000 c:\programme\f-secure\common\fsma32.dll

0x18000000 - 0x18011000 c:\programme\f-secure\common\fspmapi.dll

0x03af0000 - 0x03b03000 c:\programme\f-secure\anti-virus\fsgkiapi.dll

0x03b20000 - 0x03b2c000 c:\programme\f-secure\fsgui\flycomm.dll

0x73d30000 - 0x73e2e000 C:\WINDOWS\system32\MFC42.DLL

0x61dc0000 - 0x61dce000 C:\WINDOWS\system32\MFC42LOC.DLL

0x66710000 - 0x66769000 C:\WINDOWS\system32\hnetcfg.dll

0x719f0000 - 0x719f8000 C:\WINDOWS\System32\wshtcpip.dll

0x6d220000 - 0x6d243000 C:\Programme\Java\jre1.6.0_01\bin\dcpr.dll

0x0ffd0000 - 0x0fff8000 C:\WINDOWS\system32\rsaenh.dll

0x76620000 - 0x766d5000 C:\WINDOWS\system32\USERENV.dll

0x597d0000 - 0x59824000 C:\WINDOWS\system32\netapi32.dll

0x6d750000 - 0x6d758000 C:\Programme\Java\jre1.6.0_01\bin\sunmscapi.dll

0x77a50000 - 0x77ae5000 C:\WINDOWS\system32\CRYPT32.dll

0x77af0000 - 0x77b02000 C:\WINDOWS\system32\MSASN1.dll

0x03db0000 - 0x03dbf000 C:\Programme\Spark\lib\windows\tray.dll

VM Arguments:

jvm_args: -Dexe4j.semaphoreName=c:_programme_spark_spark.exe -Dexe4j.isInstall4j=true -Dexe4j.moduleName=C:\Programme\Spark\Spark.exe -Dexe4j.processCommFile=C:\DOKUME_1\ADMINI1\LOKALE~1\Temp\e4j_p5748.tmp -Dexe4j.tempDir= -Dexe4j.unextractedPosition=0 -Dexe4j.consoleCodepage=cp0 -Dappdir=C:\Programme\Spark\ -Dsun.java2d.noddraw=true

java_command:

Launcher Type: generic

Environment Variables:

PATH=C:\Programme\Spark.\resources;C:\WINDOWS\system32;C:\WINDOWS;C:\WINDOWS\Sy stem32\Wbem;C:\Programme\HPQ\IAM\bin;c:\programme\java\jre1.6.0_01\bin

USERNAME=Administrator

OS=Windows_NT

PROCESSOR_IDENTIFIER=x86 Family 6 Model 15 Stepping 6, GenuineIntel

---

S Y S T E M -

---

OS: Windows XP Build 2600 Service Pack 2

CPU:total 2 family 6, cmov, cx8, fxsr, mmx, sse, sse2

Memory: 4k page, physical 2096492k(1328684k free), swap 4033316k(3490040k free)

vm_info: Java HotSpot™ Client VM (1.6.0_01-b06) for windows-x86, built on Mar 14 2007 00:24:02 by “java_re” with unknown MS VC++:1310

I also reinstalled the newest JRE, but still don’'t have a running Spark Client.

Is there anything else I can try?

Thanks a lot for every helpful hint!

Cheers,

EFFE

[Griffith_Randel]

I’'m experiencing the same problem with 2.5.1. Namely, I login to Spark client and the application exits unexpectedly. Have tried uninstalling Spark client w/reboot before reinstall. Have also tired the “online” installer running Spark with my local jre v1.5.0_11 and get the same result. Any ideas?

Also, are the earlier Spark releases available for download somewhere on the Ignite site? They seemed to be much more stable as concerns the core functionality and I don’'t need all of these new features anyway. I much prefer application stability to the bleeding edge features.

Thank you for your assistance.

Regards,

Griffith

1. An unexpected error has been detected by Java Runtime Environment:

1. EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x00000001, pid=2664, tid=784

1. Java VM: Java HotSpot™ Client VM (1.6.0_01-b06 mixed mode, sharing)

2. Problematic frame:

3. C 0x00000001

1. If you would like to submit a bug report, please visit:

2. http://java.sun.com/webapps/bugreport/crash.jsp

---

T H R E A D -

---

Current thread (0x03449000): JavaThread “Thread-218”

siginfo: ExceptionCode=0xc0000005, reading address 0x00000001

Registers:

EAX=0x04cfe708, EBX=0x270294f8, ECX=0x08c0f478, EDX=0x04cfe7c0

ESP=0x08c0f4b0, EBP=0x08c0f508, ESI=0x043d07d0, EDI=0x03449000

EIP=0x00000001, EFLAGS=0x00010202

Top of Stack: (sp=0x08c0f4b0)

0x08c0f4b0: 043a134a 04cfe708 270294f8 00a1ab7d

0x08c0f4c0: 034490e8 08c0f520 043d07d0 00000000

0x08c0f4d0: 043d07d0 00a1a732 08c0f4fc 08c0f4e0

0x08c0f4e0: 0344900d 22b40638 08c0f4e0 00000000

0x08c0f4f0: 08c0f520 27029838 00000000 270294f8

0x08c0f500: 00000000 08c0f518 08c0f54c 00a12c71

0x08c0f510: 00000000 00a18409 043d07d0 00000000

0x08c0f520: 22b40638 0000000d 22b40638 08c0f524

Instructions: (pc=0x00000001)

0xfffffff1:

Stack: [0x08bc0000,0x08c10000), sp=0x08c0f4b0, free space=317k

Native frames: (J=compiled Java code, j=interpreted, Vv=VM code, C=native code)

C 0x00000001

j com.sun.media.protocol.dsound.DSound.close()V+14

j DirectSoundAuto.supports(Ljavax/media/format/AudioFormat;)Z+17

j DirectSoundAuto.()V+19

j org.jivesoftware.sparkplugin.JinglePlugin$1.construct()Ljava/lang/Object;+139

j org.jivesoftware.spark.util.SwingWorker$2.run()V+8

j java.lang.Thread.run()V+11

v ~StubRoutines::call_stub

---

P R O C E S S -

---

Java Threads: ( => current thread )

0x083e6800 JavaThread “192.168.66.1”

0x033db400 JavaThread “192.168.87.1”

0x0351b800 JavaThread “com.jniwrapper.NativeResourceCollector” daemon

=>0x03449000 JavaThread “Thread-218”

0x083c9800 JavaThread “pool-spark3” daemon

0x02c11800 JavaThread “pool-spark2” daemon

0x02fa7000 JavaThread “Thread-23”

0x02f8d800 JavaThread “pool-spark1” daemon

0x02c26800 JavaThread “timer-spark” daemon

0x02c27400 JavaThread “Timer-2”

0x0339b000 JavaThread “Thread-13” daemon

0x032f0400 JavaThread “Timer-1”

0x030b5c00 JavaThread “Timer-0”

0x02c45800 JavaThread “Smack Listener Processor (0)” daemon

0x030b3c00 JavaThread “Smack Keep Alive (0)” daemon

0x02fad800 JavaThread “Smack Packet Reader (0)” daemon

0x02fad400 JavaThread “Smack Packet Writer (0)” daemon

0x02bc6800 JavaThread “Image Fetcher 2” daemon

0x02bb6800 JavaThread “Image Fetcher 0” daemon

0x02b84c00 JavaThread “Thread-7” daemon

0x03355800 JavaThread “SyntheticaAnimation 50” daemon

0x033e0800 JavaThread “SyntheticaAnimation 60” daemon

0x033c1400 JavaThread “TimerQueue” daemon

0x03272000 JavaThread “AWT-EventQueue-0”

0x03268000 JavaThread “cleanerThread” daemon

0x03174c00 JavaThread “AWT-Windows” daemon

0x0316a800 JavaThread “AWT-Shutdown”

0x0316a000 JavaThread “Java2D Disposer” daemon

0x02bcc400 JavaThread “Exe4JStartupThread” daemon

0x02b7d800 JavaThread “Low Memory Detector” daemon

0x02b78800 JavaThread “CompilerThread0” daemon

0x02b77800 JavaThread “Attach Listener” daemon

0x02b76800 JavaThread “Signal Dispatcher” daemon

0x02b72000 JavaThread “Finalizer” daemon

0x02b6dc00 JavaThread “Reference Handler” daemon

0x003b7000 JavaThread “main”

Other Threads:

0x02b64800 VMThread

0x02b7ec00 WatcherThread

VM state:not at safepoint (normal execution)

VM Mutex/Monitor currently owned by a thread: None

Heap

def new generation total 2112K, used 990K [0x22960000, 0x22ba0000, 0x22e40000)

eden space 1920K, 42% used [0x22960000, 0x22a2c500, 0x22b40000)

from space 192K, 90% used [0x22b40000, 0x22b6b6e0, 0x22b70000)

to space 192K, 0% used [0x22b70000, 0x22b70000, 0x22ba0000)

tenured generation total 17440K, used 10463K [0x22e40000, 0x23f48000, 0x26960000)

the space 17440K, 59% used [0x22e40000, 0x23877d28, 0x23877e00, 0x23f48000)

compacting perm gen total 12288K, used 10150K [0x26960000, 0x27560000, 0x2a960000)

the space 12288K, 82% used [0x26960000, 0x27349bb0, 0x27349c00, 0x27560000)

ro space 8192K, 62% used [0x2a960000, 0x2ae5e4e8, 0x2ae5e600, 0x2b160000)

rw space 12288K, 52% used [0x2b160000, 0x2b7a0e58, 0x2b7a1000, 0x2bd60000)

Dynamic libraries:

0x00400000 - 0x0047a000 D:\Program Files\Spark\Spark.exe

0x7c900000 - 0x7c9b0000 C:\WINDOWS\system32\ntdll.dll

0x7c800000 - 0x7c8f4000 C:\WINDOWS\system32\kernel32.dll

0x77dd0000 - 0x77e6b000 C:\WINDOWS\system32\ADVAPI32.DLL

0x77e70000 - 0x77f01000 C:\WINDOWS\system32\RPCRT4.dll

0x773d0000 - 0x774d3000 C:\WINDOWS\WinSxS\X86_Microsoft.Windows.Common-Controls_6595b64144ccf1df_6 .0.2600.2982_x-ww_ac3f9c03\COMCTL32.DLL

0x77c10000 - 0x77c68000 C:\WINDOWS\system32\msvcrt.dll

0x77f10000 - 0x77f57000 C:\WINDOWS\system32\GDI32.dll

0x7e410000 - 0x7e4a0000 C:\WINDOWS\system32\USER32.dll

0x77f60000 - 0x77fd6000 C:\WINDOWS\system32\SHLWAPI.dll

0x7c9c0000 - 0x7d1d5000 C:\WINDOWS\system32\SHELL32.DLL

0x76390000 - 0x763ad000 C:\WINDOWS\system32\IMM32.DLL

0x6d7c0000 - 0x6da07000 d:\program files\spark\jre\bin\client\jvm.dll

0x76b40000 - 0x76b6d000 C:\WINDOWS\system32\WINMM.dll

0x7c340000 - 0x7c396000 C:\WINDOWS\system32\MSVCR71.dll

0x6d310000 - 0x6d318000 d:\program files\spark\jre\bin\hpi.dll

0x76bf0000 - 0x76bfb000 C:\WINDOWS\system32\PSAPI.DLL

0x6d770000 - 0x6d77c000 d:\program files\spark\jre\bin\verify.dll

0x6d3b0000 - 0x6d3cf000 d:\program files\spark\jre\bin\java.dll

0x6d7b0000 - 0x6d7bf000 d:\program files\spark\jre\bin\zip.dll

0x6d000000 - 0x6d1c3000 D:\Program Files\Spark\jre\bin\awt.dll

0x73000000 - 0x73026000 C:\WINDOWS\system32\WINSPOOL.DRV

0x774e0000 - 0x7761d000 C:\WINDOWS\system32\ole32.dll

0x5ad70000 - 0x5ada8000 C:\WINDOWS\system32\uxtheme.dll

0x74720000 - 0x7476b000 C:\WINDOWS\system32\MSCTF.dll

0x755c0000 - 0x755ee000 C:\WINDOWS\system32\msctfime.ime

0x6d2b0000 - 0x6d303000 D:\Program Files\Spark\jre\bin\fontmanager.dll

0x6d570000 - 0x6d583000 D:\Program Files\Spark\jre\bin\net.dll

0x71ab0000 - 0x71ac7000 C:\WINDOWS\system32\WS2_32.dll

0x71aa0000 - 0x71aa8000 C:\WINDOWS\system32\WS2HELP.dll

0x6d590000 - 0x6d599000 D:\Program Files\Spark\jre\bin\nio.dll

0x605d0000 - 0x605d9000 C:\WINDOWS\system32\mslbui.dll

0x6d220000 - 0x6d243000 D:\Program Files\Spark\jre\bin\dcpr.dll

0x6d450000 - 0x6d474000 D:\Program Files\Spark\jre\bin\jpeg.dll

0x6d1f0000 - 0x6d21f000 D:\Program Files\Spark\jre\bin\cmm.dll

0x76d60000 - 0x76d79000 C:\WINDOWS\system32\iphlpapi.dll

0x71a50000 - 0x71a8f000 C:\WINDOWS\system32\mswsock.dll

0x662b0000 - 0x66308000 C:\WINDOWS\system32\hnetcfg.dll

0x71a90000 - 0x71a98000 C:\WINDOWS\System32\wshtcpip.dll

0x76f20000 - 0x76f47000 C:\WINDOWS\system32\DNSAPI.dll

0x76fb0000 - 0x76fb8000 C:\WINDOWS\System32\winrnr.dll

0x76f60000 - 0x76f8c000 C:\WINDOWS\system32\WLDAP32.dll

0x76fc0000 - 0x76fc6000 C:\WINDOWS\system32\rasadhlp.dll

0x10000000 - 0x1000f000 D:\Program Files\Spark\lib\windows\tray.dll

0x20000000 - 0x202c5000 C:\WINDOWS\system32\xpsp2res.dll

0x041d0000 - 0x041e5000 D:\Program Files\Spark\lib\windows\jmutil.dll

0x043a0000 - 0x043a7000 D:\Program Files\Spark\lib\windows\jmdaudc.dll

0x73f10000 - 0x73f6c000 C:\WINDOWS\system32\DSOUND.dll

0x77c00000 - 0x77c08000 C:\WINDOWS\system32\VERSION.dll

0x038c0000 - 0x038cc000 D:\Program Files\Spark\lib\windows\jmdaud.dll

0x72d20000 - 0x72d29000 C:\WINDOWS\system32\wdmaud.drv

0x76c30000 - 0x76c5e000 C:\WINDOWS\system32\WINTRUST.dll

0x77a80000 - 0x77b14000 C:\WINDOWS\system32\CRYPT32.dll

0x77b20000 - 0x77b32000 C:\WINDOWS\system32\MSASN1.dll

0x76c90000 - 0x76cb8000 C:\WINDOWS\system32\IMAGEHLP.dll

0x72d10000 - 0x72d18000 C:\WINDOWS\system32\msacm32.drv

0x77be0000 - 0x77bf5000 C:\WINDOWS\system32\MSACM32.dll

0x77bd0000 - 0x77bd7000 C:\WINDOWS\system32\midimap.dll

0x73ee0000 - 0x73ee4000 C:\WINDOWS\system32\KsUser.dll

0x76d40000 - 0x76d58000 C:\WINDOWS\system32\MPRAPI.dll

0x77cc0000 - 0x77cf2000 C:\WINDOWS\system32\ACTIVEDS.dll

0x76e10000 - 0x76e35000 C:\WINDOWS\system32\adsldpc.dll

0x5b860000 - 0x5b8b4000 C:\WINDOWS\system32\NETAPI32.dll

0x76b20000 - 0x76b31000 C:\WINDOWS\system32\ATL.DLL

0x77120000 - 0x771ac000 C:\WINDOWS\system32\OLEAUT32.dll

0x76e80000 - 0x76e8e000 C:\WINDOWS\system32\rtutils.dll

0x71bf0000 - 0x71c03000 C:\WINDOWS\system32\SAMLIB.dll

0x77920000 - 0x77a13000 C:\WINDOWS\system32\SETUPAPI.dll

0x038f0000 - 0x038fb000 D:\Program Files\Spark\resources\jniwrap.dll

VM Arguments:

jvm_args: -Dexe4j.semaphoreName=d:_program files_spark_spark.exe -Dexe4j.isInstall4j=true -Dexe4j.moduleName=D:\Program Files\Spark\Spark.exe -Dexe4j.processCommFile=C:\DOCUME_{1\gbrandel\LOCALS}1\Temp\e4j_p2664.tmp -Dexe4j.tempDir= -Dexe4j.unextractedPosition=0 -Dexe4j.consoleCodepage=cp0 -Dappdir=D:\Program Files\Spark\ -Dsun.java2d.noddraw=true

java_command:

Launcher Type: generic

Environment Variables:

CLASSPATH=.;D:\Program Files\QuickTime\QTSystem\QTJava.zip

PATH=D:\Program Files\Spark.\resources;C:\WINDOWS\system32;C:\WINDOWS;C:\WINDOWS\System32\Wbem ;C:\Program Files\ATI Technologies\ATI Control Panel;D:\Program Files\QuickTime\QTSystem;D:\PROGRA~1\SecureFX;d:\program files\spark\jre\bin

USERNAME=gbrandel

OS=Windows_NT

PROCESSOR_IDENTIFIER=x86 Family 15 Model 4 Stepping 1, GenuineIntel

---

S Y S T E M -

---

OS: Windows XP Build 2600 Service Pack 2

CPU:total 1 family 15, cmov, cx8, fxsr, mmx, sse, sse2, ht

Memory: 4k page, physical 2097151k(2097151k free), swap 4194303k(4194303k free)

vm_info: Java HotSpot™ Client VM (1.6.0_01-b06) for windows-x86, built on Mar 14 2007 00:24:02 by “java_re” with unknown MS VC++:1310

[LG1]

Hi Griffith,

see http://www.igniterealtime.org/forum/thread.jspa?messageID=143613

Now I wonder if this is really a sound driver issue or a Java bug.

LG

[Ken_Darnell]

Has there been any resolution on this issue? I am experiencing the same behavior.

I have successfully installed Spark on two other Dell machines however am having fits with the install on my HP nw8440.

I have installed/uninstalled/reinstalled…installed JRE from SUN web site with no success.

Spark opens up and actually looks as though it makes a connection…then the interface just disappears.

See the attached log taken from c:\program files\spark\hs_err_pid5868.log:

============================================================================

VVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVV

1. An unexpected error has been detected by Java Runtime Environment:

1. EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x6d890b77, pid=5868, tid=5628

1. Java VM: Java HotSpot™ Client VM (1.6.0-b105 mixed mode)

2. Problematic frame:

3. V

1. If you would like to submit a bug report, please visit:

2. http://java.sun.com/webapps/bugreport/crash.jsp

---

T H R E A D -

---

Current thread (0x0b8dd000): JavaThread “Thread-15” daemon

siginfo: ExceptionCode=0xc0000005, reading address 0x00000000

Registers:

EAX=0x00000000, EBX=0x0b8dd000, ECX=0x00000006, EDX=0x00000000

ESP=0x0dd1f108, EBP=0x00000000, ESI=0x00000000, EDI=0x0b8dd0e8

EIP=0x6d890b77, EFLAGS=0x00010246

Top of Stack: (sp=0x0dd1f108)

0x0dd1f108: 00000000 00000001 00004065 0b8dd000

0x0dd1f118: 00000000 00000000 00000000 00000000

0x0dd1f128: 00000000 00000000 00000000 00000000

0x0dd1f138: 00000000 00000000 00000000 00000000

0x0dd1f148: 00000000 00000000 00ce1cdc 0b8dd0e8

0x0dd1f158: 00000000 00000000 0dd1f174 00ce12c1

0x0dd1f168: 0b8dd0e8 00000000 00000000 00004065

0x0dd1f178: 00000000 000002d0 00000247 00000000

Instructions: (pc=0x6d890b77)

0x6d890b67: 00 74 09 8d 4c 24 0c e8 7d 4d 08 00 8b 74 24 54

0x6d890b77: 8b 06 c7 44 24 1c 0e 00 00 00 8b 48 08 0f b7 51

Stack: [0x0dc20000,0x0dd20000), sp=0x0dd1f108, free space=1020k

Native frames: (J=compiled Java code, j=interpreted, Vv=VM code, C=native code)

V

Java frames: (J=compiled Java code, j=interpreted, Vv=VM code)

j org.jdesktop.jdic.tray.internal.impl.DisplayThread.initTray()V+0

j org.jdesktop.jdic.tray.internal.impl.DisplayThread.run()V+24

v ~StubRoutines::call_stub

---

P R O C E S S -

---

Java Threads: ( => current thread )

=>0x0b8dd000 JavaThread “Thread-15” daemon

0x00eef000 JavaThread “Timer-1”

0x00f2d000 JavaThread “Image Fetcher 0” daemon

0x0ba10400 JavaThread “Timer-0”

0x0b7d6800 JavaThread “Smack Listener Processor (1)” daemon

0x0b818c00 JavaThread “Smack Keep Alive (1)” daemon

0x0bc31c00 JavaThread “Smack Packet Reader (1)” daemon

0x00f2a800 JavaThread “Smack Packet Writer (1)” daemon

0x0bafec00 JavaThread “Thread-9”

0x0ba09400 JavaThread “Smack Keep Alive (0)” daemon

0x0b8be400 JavaThread “Smack Packet Reader (0)” daemon

0x0b7a7c00 JavaThread “Smack Packet Writer (0)” daemon

0x0bc2f400 JavaThread “SyntheticaAnimation 50” daemon

0x0bc45800 JavaThread “SyntheticaAnimation 60” daemon

0x0bc8f400 JavaThread “TimerQueue” daemon

0x0bc8cc00 JavaThread “DestroyJavaVM”

0x0baea800 JavaThread “AWT-EventQueue-0”

0x0bad9000 JavaThread “cleanerThread” daemon

0x0ba95400 JavaThread “AWT-Windows” daemon

0x0ba2bc00 JavaThread “AWT-Shutdown”

0x0ba94400 JavaThread “Java2D Disposer” daemon

0x00edcc00 JavaThread “Low Memory Detector” daemon

0x00ed8400 JavaThread “CompilerThread0” daemon

0x00ed7000 JavaThread “Attach Listener” daemon

0x00ed6000 JavaThread “Signal Dispatcher” daemon

0x00ec8400 JavaThread “Finalizer” daemon

0x00ec4000 JavaThread “Reference Handler” daemon

Other Threads:

0x00ec0c00 VMThread

0x00ee7800 WatcherThread

VM state:synchronizing (normal execution)

VM Mutex/Monitor currently owned by a thread: ()

Threads_lock - owner thread: 0x00ec0c00

Heap

def new generation total 960K, used 428K [0x031a0000, 0x032a0000, 0x03680000)

eden space 896K, 40% used [0x031a0000, 0x031fb2f0, 0x03280000)

from space 64K, 100% used [0x03280000, 0x03290000, 0x03290000)

to space 64K, 0% used [0x03290000, 0x03290000, 0x032a0000)

tenured generation total 5976K, used 5322K [0x03680000, 0x03c56000, 0x071a0000)

the space 5976K, 89% used [0x03680000, 0x03bb2b70, 0x03bb2c00, 0x03c56000)

compacting perm gen total 15872K, used 15664K [0x071a0000, 0x08120000, 0x0b1a0000)

the space 15872K, 98% used [0x071a0000, 0x080ec0c0, 0x080ec200, 0x08120000)

No shared spaces configured.

Dynamic libraries:

0x00400000 - 0x0041a000 C:\Program Files\Spark\Spark.exe

0x7c900000 - 0x7c9b0000 C:\WINDOWS\system32\ntdll.dll

0x7c800000 - 0x7c8f4000 C:\WINDOWS\system32\kernel32.dll

0x7e410000 - 0x7e4a0000 C:\WINDOWS\system32\USER32.dll

0x77f10000 - 0x77f57000 C:\WINDOWS\system32\GDI32.dll

0x77dd0000 - 0x77e6b000 C:\WINDOWS\system32\ADVAPI32.dll

0x77e70000 - 0x77f01000 C:\WINDOWS\system32\RPCRT4.dll

0x7c9c0000 - 0x7d1d5000 C:\WINDOWS\system32\SHELL32.dll

0x77c10000 - 0x77c68000 C:\WINDOWS\system32\msvcrt.dll

0x77f60000 - 0x77fd6000 C:\WINDOWS\system32\SHLWAPI.dll

0x774e0000 - 0x7761d000 C:\WINDOWS\system32\ole32.dll

0x77120000 - 0x771ac000 C:\WINDOWS\system32\OLEAUT32.dll

0x773d0000 - 0x774d3000 C:\WINDOWS\WinSxS\X86_Microsoft.Windows.Common-Controls_6595b64144ccf1df_6 .0.2600.2982_x-ww_ac3f9c03\COMCTL32.dll

0x76390000 - 0x763ad000 C:\WINDOWS\system32\IMM32.DLL

0x629c0000 - 0x629c9000 C:\WINDOWS\system32\LPK.DLL

0x74d90000 - 0x74dfb000 C:\WINDOWS\system32\USP10.dll

0x5ad70000 - 0x5ada8000 C:\WINDOWS\system32\uxtheme.dll

0x651b0000 - 0x651d2000 C:\PROGRA_1\COMMON1\SYMANT~1\ANTISPAM\ASOEHOOK.DLL

0x7c340000 - 0x7c396000 C:\WINDOWS\system32\MSVCR71.dll

0x6af90000 - 0x6afee000 c:\Program Files\Common Files\Symantec Shared\ccL40.dll

0x7c3a0000 - 0x7c41b000 C:\WINDOWS\system32\MSVCP71.dll

0x74720000 - 0x7476b000 C:\WINDOWS\system32\MSCTF.dll

0x10000000 - 0x1000d000 C:\Program Files\HPQ\IAM\bin\ItClient.dll

0x74c80000 - 0x74cac000 C:\WINDOWS\system32\OLEACC.dll

0x76080000 - 0x760e5000 C:\WINDOWS\system32\MSVCP60.dll

0x76bf0000 - 0x76bfb000 C:\WINDOWS\system32\PSAPI.DLL

0x7c000000 - 0x7c054000 C:\WINDOWS\system32\MSVCR70.dll

0x10100000 - 0x1010e000 C:\Program Files\Logitech\SetPoint\lgscroll.dll

0x77920000 - 0x77a13000 C:\WINDOWS\system32\SETUPAPI.dll

0x6d7c0000 - 0x6da07000 C:\Program Files\Spark\jre\bin\client\jvm.dll

0x76b40000 - 0x76b6d000 C:\WINDOWS\system32\WINMM.dll

0x6d310000 - 0x6d318000 C:\Program Files\Spark\jre\bin\hpi.dll

0x6d770000 - 0x6d77c000 C:\Program Files\Spark\jre\bin\verify.dll

0x6d3b0000 - 0x6d3cf000 C:\Program Files\Spark\jre\bin\java.dll

0x6d7b0000 - 0x6d7bf000 C:\Program Files\Spark\jre\bin\zip.dll

0x6d000000 - 0x6d1c3000 C:\Program Files\Spark\jre\bin\awt.dll

0x73000000 - 0x73026000 C:\WINDOWS\system32\WINSPOOL.DRV

0x73760000 - 0x737a9000 C:\WINDOWS\system32\ddraw.dll

0x73bc0000 - 0x73bc6000 C:\WINDOWS\system32\DCIMAN32.dll

0x755c0000 - 0x755ee000 C:\WINDOWS\system32\msctfime.ime

0x6d2b0000 - 0x6d303000 C:\Program Files\Spark\jre\bin\fontmanager.dll

0x6d570000 - 0x6d583000 C:\Program Files\Spark\jre\bin\net.dll

0x71ab0000 - 0x71ac7000 C:\WINDOWS\system32\WS2_32.dll

0x71aa0000 - 0x71aa8000 C:\WINDOWS\system32\WS2HELP.dll

0x6d590000 - 0x6d599000 C:\Program Files\Spark\jre\bin\nio.dll

0x71a50000 - 0x71a8f000 C:\WINDOWS\System32\mswsock.dll

0x76f20000 - 0x76f47000 C:\WINDOWS\system32\DNSAPI.dll

0x76fb0000 - 0x76fb8000 C:\WINDOWS\System32\winrnr.dll

0x76f60000 - 0x76f8c000 C:\WINDOWS\system32\WLDAP32.dll

0x76fc0000 - 0x76fc6000 C:\WINDOWS\system32\rasadhlp.dll

0x16000000 - 0x16028000 C:\Program Files\Trillian\events.dll

0x763b0000 - 0x763f9000 C:\WINDOWS\system32\comdlg32.dll

0x605d0000 - 0x605d9000 C:\WINDOWS\system32\mslbui.dll

0x6d220000 - 0x6d243000 C:\Program Files\Spark\jre\bin\dcpr.dll

0x0ffd0000 - 0x0fff8000 C:\WINDOWS\system32\rsaenh.dll

0x769c0000 - 0x76a73000 C:\WINDOWS\system32\USERENV.dll

0x5b860000 - 0x5b8b4000 C:\WINDOWS\system32\netapi32.dll

0x6d750000 - 0x6d758000 C:\Program Files\Spark\jre\bin\sunmscapi.dll

0x77a80000 - 0x77b14000 C:\WINDOWS\system32\CRYPT32.dll

0x77b20000 - 0x77b32000 C:\WINDOWS\system32\MSASN1.dll

0x662b0000 - 0x66308000 C:\WINDOWS\system32\hnetcfg.dll

0x71a90000 - 0x71a98000 C:\WINDOWS\System32\wshtcpip.dll

0x00ce0000 - 0x00cef000 C:\Program Files\Spark\lib\windows\tray.dll

VM Arguments:

jvm_args: -Dappdir=C:\Program Files\Spark\

java_command:

Launcher Type: generic

Environment Variables:

PATH=C:\WINDOWS\system32;C:\WINDOWS;C:\WINDOWS\System32\Wbem;C:\Program Files\ATI Technologies\Fire GL 3D Studio Max;C:\Program Files\ATI Technologies\ATI.ACE;C:\Program Files\HPQ\IAM\bin;C:\Program Files\Microsoft SQL Server\80\Tools\BINN;c:\Program Files\Microsoft SQL Server\90\Tools\binn;C:\Program Files\Microsoft Visual Studio\Common\Tools\WinNT;C:\Program Files\Microsoft Visual Studio\Common\MSDev98\Bin;C:\Program Files\Microsoft Visual Studio\Common\Tools;C:\Program Files\Microsoft Visual Studio\VC98\bin;C:\Program Files\Spark\jre\bin

USERNAME=kdarnell

OS=Windows_NT

PROCESSOR_IDENTIFIER=x86 Family 6 Model 15 Stepping 6, GenuineIntel

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S Y S T E M -

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OS: Windows XP Build 2600 Service Pack 2

CPU:total 2 family 6, cmov, cx8, fxsr, mmx, sse, sse2

Memory: 4k page, physical 2096492k(1364472k free), swap 3511080k(2792152k free)

vm_info: Java HotSpot™ Client VM (1.6.0-b105) for windows-x86, built on Nov 29 2006 00:48:48 by “java_re” with unknown MS VC++:1310

[EFFE]

Hi Guys,

I got my solution: Uninstal the HP Credential Manager!

After the Uninstallation could I successfully start the Spark and everything worked fine.

Hope this helps also to other HP Notebooks users

Cheers,

EFFE

[Dylan_Pedersen]

Thanks for posting the solution of uninstalling the HP credential manager, Saved me a lot of hassle. Worked on HP/Compaq nc6320 laptops as well.

Dylan

[Matt_Morris]

I was looking around on here for an answer as to why I couldn’'t get Spark to load on my HP and that was exactly what I was looking for, but I use the Credential Manager. I nosed around and saw that my Credential Manager that came with my laptop was version 1.5. something. something. G.

HP had an update to Credential Manager but you have to upgrade the Protect Tools and then update to the new 2.00G version of Credential Manager. After upgrading, Spark ran just fine no crashes and runs very stable. I was hoping I could get it all running. Planning on using it with all of our teachers at some point after some testing.

Matt

Message was edited by: tj_mmorris

[Rob_Alexander]

Thanks for posting the solution of upgrading the HP credential manager, Saved me a lot of hassle. Worked on my HP Compaq tc4400 Tablet PC.

[myke]

Well I have the same issue and have don’t have an HP…

I have Spark installed on several machines in my office and a few give me troubles with crashes as soon as credentials are even entered into the appropriate fields

here’s what my error message states.

1. An unexpected error has been detected by Java Runtime Environment:

1. EXCEPTION_FLT_STACK_CHECK (0xc0000092) at pc=0x00a3d069, pid=2544, tid=2500

1. Java VM: Java HotSpot™ Client VM (1.6.0_01-b06 mixed mode, sharing)

2. Problematic frame:

3. v ~RuntimeStub::resolve_virtual_call

1. If you would like to submit a bug report, please visit:

2. http://java.sun.com/webapps/bugreport/crash.jsp

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T H R E A D -

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Current thread (0x0314e000): JavaThread “AWT-Windows” daemon

siginfo: ExceptionCode=0xc0000092, ExceptionInformation=0x00000000 0x0361f704

Registers:

EAX=0xffffffff, EBX=0x00000000, ECX=0x22ec3cb8, EDX=0x00a12e9d

ESP=0x0361f698, EBP=0x0361f7a8, ESI=0x22ec3cb8, EDI=0x00b55230

EIP=0x00a3d069, EFLAGS=0x00010212

Top of Stack: (sp=0x0361f698)

0x0361f698: ffff1372 ffff0020 ffffffff 6d13bfd7

0x0361f6a8: 05e80000 00000000 ffff3000 0361fadc

0x0361f6b8: 7ffae000 5e6b2dd8 29c88059 5ed3a818

0x0361f6c8: 7ffae700 7ffae6cc 12c0fadc 001885b5

0x0361f6d8: 00000000 0361fa04 0361f9dc 291c0000

0x0361f6e8: 0000a818 29dc0000 804d8fd8 ffffffff

0x0361f6f8: 29ec299c 29eca818 0b0ba818 00000000

0x0361f708: 6d7d8f25 0314e780 0314e000 0361f7d8

Instructions: (pc=0x00a3d069)

0x00a3d059: 00 00 83 ec 6c dd 34 24 9b dd 24 24 dd 5c 24 6c

0x00a3d069: dd 5c 24 74 dd 5c 24 7c dd 9c 24 84 00 00 00 dd

Stack: [0x035d0000,0x03620000), sp=0x0361f698, free space=317k

Native frames: (J=compiled Java code, j=interpreted, Vv=VM code, C=native code)

v ~RuntimeStub::resolve_virtual_call

J sun.awt.AWTAutoShutdown.isReadyToShutdown()Z

j sun.awt.AWTAutoShutdown.setToolkitBusy(Z)V+81

j sun.awt.AWTAutoShutdown.notifyToolkitThreadFree()V+4

v ~StubRoutines::call_stub

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P R O C E S S -

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Java Threads: ( => current thread )

0x033e4400 JavaThread “SyntheticaAnimation 60” daemon

0x033e3800 JavaThread “TimerQueue” daemon

0x03264c00 JavaThread “AWT-EventQueue-0”

0x03257400 JavaThread “cleanerThread” daemon

=>0x0314e000 JavaThread “AWT-Windows” daemon

0x0314d400 JavaThread “AWT-Shutdown”

0x03135000 JavaThread “Java2D Disposer” daemon

0x02b9cc00 JavaThread “Exe4JStartupThread” daemon

0x02b7dc00 JavaThread “Low Memory Detector” daemon

0x02b79000 JavaThread “CompilerThread0” daemon

0x02b77c00 JavaThread “Attach Listener” daemon

0x02b77000 JavaThread “Signal Dispatcher” daemon

0x02b72800 JavaThread “Finalizer” daemon

0x02b6e400 JavaThread “Reference Handler” daemon

0x003b7400 JavaThread “main”

Other Threads:

0x02b65000 VMThread

0x02b7f400 WatcherThread

VM state:not at safepoint (normal execution)

VM Mutex/Monitor currently owned by a thread: None

Heap

def new generation total 960K, used 891K [0x22960000, 0x22a60000, 0x22e40000)

eden

Dynamic libraries:

0x00400000 - 0x0047a000 C:\Program Files\Spark\Spark.exe

0x7c900000 - 0x7c9b0000 C:\WINDOWS\system32\ntdll.dll

0x7c800000 - 0x7c8f5000 C:\WINDOWS\system32\kernel32.dll

0x77dd0000 - 0x77e6b000 C:\WINDOWS\system32\ADVAPI32.DLL

0x77e70000 - 0x77f01000 C:\WINDOWS\system32\RPCRT4.dll

0x773d0000 - 0x774d3000 C:\WINDOWS\WinSxS\X86_Microsoft.Windows.Common-Controls_6595b64144ccf1df_6.0.26 00.2982_x-ww_ac3f9c03\COMCTL32.DLL

0x77c10000 - 0x77c68000 C:\WINDOWS\system32\msvcrt.dll

0x77f10000 - 0x77f57000 C:\WINDOWS\system32\GDI32.dll

0x7e410000 - 0x7e4a0000 C:\WINDOWS\system32\USER32.dll

0x77f60000 - 0x77fd6000 C:\WINDOWS\system32\SHLWAPI.dll

0x7c9c0000 - 0x7d1d5000 C:\WINDOWS\system32\SHELL32.DLL

0x76390000 - 0x763ad000 C:\WINDOWS\system32\IMM32.DLL

0x6d7c0000 - 0x6da07000 c:\program files\spark\jre\bin\client\jvm.dll

0x76b40000 - 0x76b6d000 C:\WINDOWS\system32\WINMM.dll

0x7c340000 - 0x7c396000 C:\WINDOWS\system32\MSVCR71.dll

0x6d310000 - 0x6d318000 c:\program files\spark\jre\bin\hpi.dll

0x76bf0000 - 0x76bfb000 C:\WINDOWS\system32\PSAPI.DLL

0x6d770000 - 0x6d77c000 c:\program files\spark\jre\bin\verify.dll

0x6d3b0000 - 0x6d3cf000 c:\program files\spark\jre\bin\java.dll

0x6d7b0000 - 0x6d7bf000 c:\program files\spark\jre\bin\zip.dll

0x6d000000 - 0x6d1c3000 C:\Program Files\Spark\jre\bin\awt.dll

0x73000000 - 0x73026000 C:\WINDOWS\system32\WINSPOOL.DRV

0x774e0000 - 0x7761d000 C:\WINDOWS\system32\ole32.dll

0x74720000 - 0x7476b000 C:\WINDOWS\system32\MSCTF.dll

0x755c0000 - 0x755ee000 C:\WINDOWS\system32\msctfime.ime

0x6d2b0000 - 0x6d303000 C:\Program Files\Spark\jre\bin\fontmanager.dll

0x6d570000 - 0x6d583000 C:\Program Files\Spark\jre\bin\net.dll

0x71ab0000 - 0x71ac7000 C:\WINDOWS\system32\WS2_32.dll

0x71aa0000 - 0x71aa8000 C:\WINDOWS\system32\WS2HELP.dll

0x6d590000 - 0x6d599000 C:\Program Files\Spark\jre\bin\nio.dll

0x6d220000 - 0x6d243000 C:\Program Files\Spark\jre\bin\dcpr.dll

0x77120000 - 0x771ab000 C:\WINDOWS\system32\OLEAUT32.DLL

0x038b0000 - 0x038be000 H:\Linscott on ‘RegistrarNovellUsers’ (H)\desktop\keyexp\KYX95HK.DLL

VM Arguments:

jvm_args: -Dexe4j.semaphoreName=c:_program files_spark_spark.exe -Dexe4j.isInstall4j=true -Dexe4j.moduleName=C:\Program Files\Spark\Spark.exe -Dexe4j.processCommFile=C:\WINDOWS\TEMP\e4j_p2544.tmp -Dexe4j.tempDir= -Dexe4j.unextractedPosition=0 -Dexe4j.consoleCodepage=cp0 -Dappdir=C:\Program Files\Spark\ -Dsun.java2d.noddraw=true -Djava.library.path=C:\Program Files\Spark
lib\windows

java_command: <unknown>

Launcher Type: generic

Environment Variables:

PATH=C:\Program Files\Spark.\resources;C:\oracle\ora92\bin;C:\Program Files\Oracle\jre\1.3.1\bin;C:\Program Files\Oracle\jre\1.1.8\bin;C:\WINDOWS\system32;C:\WINDOWS;C:\WINDOWS\System32\W bem;C:\WINDOWS\system32\nls;C:\WINDOWS\system32\nls\ENGLISH;C:\Program Files\SSH Communications Security\SSH Secure Shell;C:\Program Files\Kerberos;C:\Program Files\NetManage\Windows;C:\Program Files\Hyland;C:\Program Files\Hyland\onbase\client;C:\Program Files\Hyland\onbase\obupdate;C:\PROGRA_1\SSHCOM1\SSHSEC_1;C:\PROGRA1\KERBEROS;C:\ESSBASE\BIN;c:\program files\spark\jre\bin

USERNAME=User

OS=Windows_NT

PROCESSOR_IDENTIFIER=x86 Family 15 Model 4 Stepping 1, GenuineIntel

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S Y S T E M -

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OS: Windows XP Build 2600 Service Pack 2

CPU:total 1 family 15, cmov, cx8, fxsr, mmx, sse, sse2, ht

Memory: 4k page, physical 1038188k(539176k free), swap 1332296k(919616k free)

vm_info: Java HotSpot™ Client VM (1.6.0_01-b06) for windows-x86, built on Mar 14 2007 00:24:02 by “java_re” with unknown MS VC++:1310