powered by Jive Software

Spark disconnecting from server when performing call

I’'m running the latest Wildfire, Spark and Asterisk-IM plugin. When I try to call another party, the remote spark client gets disconnected due to server error and crashes, but the call goes through. Then the local spark clients gets disconnected and crashes as well. I had the same problem with the previous version of Jive Messenger. Any ideas?

If you have access to the server logs post those. Also post the logs from the clients, this all should help to diagnose the problem.


Hi, i’'ve pasted the Server debuglog here: http://pastebin.com/473024

This is what I’'m seeing on the client side: http://pastebin.com/473028

Let me know if you need more information