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Spark for MAC OS


#1

I can’t get SPARK to work on my MacBook Pro. I get an error message Unknown connection error. Please review the logs for more information.


#2

What do you put as a server/domain on login screen? Is this a server you can reach from your computer? You can try looking for logs. Maybe $HOME/.Spark/logs


#3

My local domain here on campus. It is a server I can reach from my computer. It works fine on my Windows computer.

I read the logs and I don’t understand any of it. Is there something I should be looking for in particular?


#4

Post the logs here


#5

I get the logs by checking Start debugger on startup under the Advanced tab correct?


#6

Logs are created anyway. Debugger option will launch debugger after login. But as you can’t login, there will be no use probably.


#7


#8

This is not useful. Logs are needed.


#9

I do I get to the logs then?


#10

I get that you found them, but don’t understand them. So post them here. I don’t have Mac, so i can’t say for sure where to find them. Try $HOME/.Spark/logs


#11

another option may be to use macs builtin messages app. it is also an xmpp client.


#12

I think Messages does not support XMPP anymore. But there are other clients for macOS https://xmpp.org/software/clients.html


#13

On the link that you sent me, Spark is listed as one of those messages app.

So are you implying that I will not be able to use Spark on my MacBook Pro?


#14

We might get some insight if we can get the logs. We don’t have testers or resources to test Spark on Macs.


#15

Hi. Is there an update on this?


#16

No. We didn’t see your logs.